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Boone Tavern Hotel of Berea College


    Boone Tavern Hotel of Berea College
 in Berea
    Boone Tavern Hotel of Berea College
 in Berea

Reviews

TripAdvisor Traveler Rating:
664 Reviews
Latest TripAdvisor Reviews

  • Quaint, Old Hotel with Lots of Charm

    by Ann R on 2019-05-21 01:28 am

    I thoroughly enjoyed my one night stay at The Boone Tavern. The staff was extremely friendly. I had breakfast in the dining room, which was very good. This hotel was clean and conveniently located with shops are right around the corner.

  • Lovely, restorative visit

    by herestoadventures on 2019-05-16 05:56 am

    This is a beautiful, spotless, and exquisitely maintained hotel - our floor was freshly painted. Room was spacious and spotlessly clean, with a comfy bed. Quiet. Gracious staff. Common area equally nice.

    Owner Response
    Thank you so much for coming to Historic Boone Tavern, and taking the time to leave a review! We did recently complete an interior paint project for the entire hotel, and have also upgraded our bedding and added new carpet for the entire hotel within the last 18 months. We really appreciate you, and hope to see you again soon!

    PatrickDOS, Director of Sales at Boone Tavern Hotel, responded to this review

  • Another Lovely Stay - Great People

    by gogirl51 on 2019-05-10 04:12 am

    Having stayed at this beautiful property several previous times - and always in the same room - we expected things to be nice. This time was maybe the nicest though as they really seem to have added even more kind and helpful staff who we encountered from start to finish. I travel with my autistic son so we need a little more help with things like luggage, getting ice and wine glasses in the room etc. and they are always right there with friendly help. They don't really have actual bell staff always positioned at the entrance so we call when we get off the Interstate and tell them we'll be there in a minute and after we pull under the port coche, they shortly come out to help. Not to stay say they don't have people who function in a bell staff capacity, they're just not always positioned right there. But we're met with a friendly greeting and plenty of assistance. I felt the hotel looked even prettier than it ever had before. All the floors and surfaces gleaming and the furnishings throughout the lobby and into the restaurant area perfectly suited to the colonial feel of the hotel. Lovely sofas, tables, sideboards like a very elegant home. We will only stay in this one room as it's the largest - I think it's 320 but ask. It's the room where they put dignitaries and celebs (we are neither :)). The restaurant is really lovely - bright and airy with a comfortable elegance. We've not always had the best experience with liking what we order - either it's a tough steak or a chicken pasta that the chicken completely escaped (that one was obviously comped) But this time dinner was quite good - a steak was this time good and the sides lovely. Apparently they have a separate bar (which we've never seen) but instead of serving bar type snacks or small plates, we were told they only have pastries ???. I don't get this and I heard another guest at the front desk expressing the same sentiment. We don't like to stop along the way (5 hour drive from the mountains of western North Carolina) so if there was a bar with small bar food, we'd appreciate stopping in there before dinner but as it is, we just have to wait till the restaurant opens and have an early dinner. But, really like with any hotel, as important as beauty and comfort are it's also whether or not the PEOPLE make you feel welcome and comfortable and this stay perhaps even more than ever before everyone certainly did. Mostly encountered the men acting as bell staff up and down and both were excellent. We were having trouble figuring out the thermostat and the same man who brought us to our room came back and explained (in great detail) how to work it. We always ask for a selection of softer pillows as our very first visit we had waaaay to stiff and too plump pillows that made for a brutal night's sleep (or lack of) and when we arrived extra pillows were already there. Not to end on a down-note as almost everything else was lovely but here it is - I HATE that it seems a trend in the hotel industry just in the last 2 or 3 years that room service is almost non-exsistant. One person we spoke to said we couldn't even get Breakfast in the room at all but then when we questioned that, they said yes there is but a VERY limited selection and when it arrived it was in a paper bag with styrofoam containers of actually inedible food. The breakfast sausage so tough it was inedible, cold eggs - I forget all the details but it was horrible. They used to have more traditional room service I quite sure - trays, plates etc. This was the second hotel recently where we experienced this and it's pretty sad if that's the direction of SOME of the industry. But, other than that it really was a lovely stay with lovely people throughout.

    Owner Response
    Thank you very much for taking the time to leave a review. We try very hard to create a very positive service experience, and treat each and every guest as if they are a VIP in our own home. Regarding your room service comment, we take these issues to heart and had a discussion as a team about this issue after reading your review. We plan to upgrade our equipment in order to deliver a much better experience in the future. Currently we do not offer room service on a regular basis but please check back while we work to improve this experience. Thank you again for coming to Historic Boone Tavern and we hope to see you again in the near future.

    PatrickDOS, Director of Sales at Boone Tavern Hotel, responded to this review

  • A grand premises with a great story

    by Olde_biL on 2019-04-28 06:31 pm

    We fulfilled our ambition to return and stay at the Boone Tavern Hotel. A few years ago, our family stayed at a nearby chain establishment. The desk suggested the Boone Tavern as a dinner possibility and off we went. Finding a fine dining room and a grand hotel when we were expecting a place selling alcoholic beverages and that served food was quite a surprise. At dinner we learned the story of the hotel and of Berea college and enjoyed it so much we decided we would return and stay some day.

    Someday arrived and we booked the Boone Tavern Hotel as our first stop of our road trip that would take us to Atlanta, the Florida Everglades, Charleston; SC, and Martinsville; VA over nine days. We arrived in the late afternoon and had a bit of trouble getting a parking spot as there was a wedding in progress in the back garden and part of the lot was closed for a short time. The bride was gorgeous and it looked like a wonderful ceremony.

    Check-in was smooth and issued a genuine brass key for our room. No new fangled card keys here. Our room was on the second floor and we opted to use the staircase opposite the reception desk and not the elevator. Our room was at the very end of the hall and we did notice the hotel does distribute many, many vases of fresh flowers and greenery, including in the hallway to our room and other common areas.

    We found our room very quiet. This was a bit surprising as it appears to be directly above a kitchen and the main floor function room. Honestly, we knew the room was in use but never heard anything once got into our room. The bed itself was comfortable and this is always a prime consideration for us.

    The room itself must have ceilings that are 10-feet (or more), this added a feeling of spaciousness to what might otherwise be a compact space. By modern standards, the room is quite tight. It still more than accommates a queen size bed, a sitting chair, and a workstation but the clearance between the foot of the bed and the dresser. We loved the room and were okay with the tighter than contemporary designs.

    There are plenty of photos showing the room: the highlights for us include the drying lamps in the bathroom, slippers and robes for guest use, and the Keurig. We only spent the one evening and other than reception, didn't get much chance to gauge the service. However, we do love that much of the staff are students putting in their hours in exchange for tuition and board. If you have a chance, dine in the restaurant and ask one of the servers.

    We found our stay very comfortable and look forward to our next stay.

    Owner Response
    Thank you so very much for returning to Berea and choosing to stay here at Historic Boone Tavern. We are so appreciative of your business and your amazing review, thanks for taking the time to write it. Please come back again, we look forward to seeing you in the future.

    PatrickDOS, Director of Sales at Boone Tavern Hotel, responded to this review

  • A very clean and friendly inn

    by TomD372 on 2019-04-21 11:17 am

    Stopped on our way back from a trip to Florida
    Been by it many times this time we stopped. What a wonderful experience. The staff was so nice and very attentive. The room was a nice size with a very comfortable bed and pillows
    The bathroom was large with great amenities. They were having a wedding and high school prom so it was busy but the staff made sure we were happy. The price was very comparable to Hampton Inns or any other major chain but the quaintness made the experience much better. Cute little town with Berea College at it center. We would highly recommend this inn

    Owner Response
    Thank you very much for your positive review. Please come back soon!

    PatrickDOS, Director of Sales at Boone Tavern Hotel, responded to this review


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