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Casa Faena


    Casa Faena
 in Miami Beach
    Casa Faena
 in Miami Beach

Reviews

TripAdvisor Traveler Rating:
486 Reviews
Latest TripAdvisor Reviews

  • May 11th

    by Richard J on 2019-05-11 03:51 am

    Am visiting here for 5 nights from Thursday 9 May 19 and have found a really great hotel!!
    Staff are friendly and helpful - especially Fiorello (from Peru) at Reception who helped me booked my trips and assisted me when the tour company I booked a trip with went to collect me at the wrong hotel!!
    Rooms are good size and clean.
    Bar is nice size and has friendly staff.

    Owner Response
    Dear Richard J,
    Thank you very much for taking the time to share your positive experiences from our hotel during your recent trip here to Miami Beach. We appreciate the kind words and for making a special mention about our staff and Fiorella in particular; she is a star at our front desk. We are so glad that the tour ended up working out in the end. Please keep our contact details and let us know whenever you would like to return.
    All the best,

    CasaFaena, Front Office Manager at Casa Faena, responded to this review

  • Anniversary getaway

    by Blake H on 2019-05-06 10:58 am

    My stay at Casa Faena was just what me and my wife needed. The place's interior is so cozy, if you like art and history this place is perfect. The front desk agent Chris and Fiorella and Ana were great. Also, the restaurant' s food was delicious. I had a churasco and my wife had the local catch. So good. The bartender which I think was also the manager Lorenzo was awesome, server Johan very nice too, A plus for them. Me and my wife stayed here for our anniversary, everyone was so welcoming and friendly. We will be back. We stay at hotels all year long when we travel. And the team here really left a great impression on us. Imagine the attention they gave us that we learned all their names. Thank you all!

    Owner Response
    Dear Blake H,
    Thank you very much for sharing your positive experiences with us. We are very happy to hear that you had a relaxing as well as fun time staying with us here on Miami Beach. Please let us know when you would like to return as we are missing you already. All the best,

    CasaFaena, Front Office Manager at Casa Faena, responded to this review

  • Casa Faeana restaurant

    by canelitadeli on 2019-04-22 12:17 am

    I'm writing this review because of the lovely experience I had at Casa this past week. I was told about the restaurant by a friend which absolutely loves the food there. She forgot to mention to me that the service and the design of the hotel is fabulous. I wasn't staying at the hotel but was greeted by the very friendly front desk agent. My server name was Brando I think, he was very friendly and attentive. He made sure me and my family enjoyed our meal to the max. Lazaro the manager came by and checked on us to see if we were enjoying our meal. He was a pleasure to talk and answered all the questions we had about Faena. All in all it was a great experience. Good food good cocktails and great service! Nice spot and not so touristy like the main Faena hotel. Boutique hotel and restaurant where you truly feel you are in your Casa..

    Owner Response
    Dear Canelitadeli,

    Thank you so very much for your kind review of our CASA Caf? restaurant. We are so glad that you and your friends had such a fun time with us. We appreciate you mentioning the great service experienced from Brandon, Lazaro, and our front desk; we really do try to make guests feel at home. We look forward to having you back, our casa is your casa.

    All the best,

    CasaFaena, Front Office Manager at Casa Faena, responded to this review

  • Great Staff

    by Louis R on 2019-03-18 01:46 pm

    Casa Faena is a very nice hotel with a historic feel and a great location. Very clean inside and out. Best part hands down though was the staff, including Chris. Exceedingly helpful guy who pointed us in the right direction for drinks, food, and everything else. Would definitely recommend!

    Owner Response
    Dear Louis R,

    Thank you for your recent stay at Casa Faena and taking the time to share your experience. We are happy to read that you have enjoyed our boutique hotel and thank you for the kind words about the recommendations, I'm glad you enjoyed your time here. Let us know when you plan to return as we look forward to welcoming you both back soon.
    Best regards,

    CasaFaena, Front Office Manager at Casa Faena, responded to this review

  • Perfect place to stay

    by Gabriellerene on 2019-03-09 07:57 am

    We ended up staying at Casa Faena due to complications with a reservation we had with another company and boy are we glad we stayed here. From the start the customer service was amazing, Johnathan checked us in and was able to turn our whole experience around when things got off to a rough start for our trip. We had breakfast in the dining area that's in the hotel and to food was amazing. Lazo and another nice lady helped us out. Lazo gave us some cool places to check out and all around had good conversation. Everyone made us feel like family. One thing to keep in mind is some of these buildings are historic so there's not much they can do to the actual building. Most of the hotels in south beach are older. Even with that being said we wouldn't hesitate to come back here. They also have a private beach area with seats and umbrellas where you can order food and drinks from which is very nice. Thank you to everyone that made our stay enjoyable.

    Owner Response
    Dear Gabriellerene,

    Thank you for your recent stay at Casa Faena and taking the time to share your experience with us. We are happy to read that you have enjoyed our boutique hotel. We are very pleased to read that you enjoyed the design aspect as well as the attentiveness of our dedicated team members. Many thanks for sharing your experience at the Casa Faena. We look forward to welcoming you back soon.
    Best regards,

    CasaFaena, Front Office Manager at Casa Faena, responded to this review


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