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Claremont Club & Spa, A Fairmont Hotel


    Claremont Club & Spa, A Fairmont Hotel
 in Berkeley
    Claremont Club & Spa, A Fairmont Hotel
 in Berkeley

Reviews

TripAdvisor Traveler Rating:
1827 Reviews
Latest TripAdvisor Reviews

  • An exceptional hotel in Berkeley. Spectacular views of San Francisco from many of the rooms.

    by 806ronc on 2019-09-20 08:09 am

    Be prepared to be coddled - the staff is exceptionally well trained and are all friendly and helpful. Features a large pool, great tennis courts, a spa and a very good restaurant. I will never get tired of looking out my room window at San Francisco, the Bay Bridge and the Golden Gate. An exceptional hotel.

  • Perfect Berkeley Oasis!

    by katepidwerbecki on 2019-09-09 08:43 am

    As a Bay Area native, this is by far my favorite greater SF area hotel. Most hotels in Berkeley/Oakland are pretty cramped...Claremont is sprawling and feels more like a private resort. Staff is very friendly and helpful, there are no snobby attitudes that sometimes come with staying in an upscale hotel. The spa is GREAT. They were fully booked when a friend and I stayed, but we managed to check out the whirlpool and sauna which were lovely. The spa areas are divided by gender which makes the areas both quieter and friendlier. The saline whirlpool is indoors with beautiful tree and bay views. We plan on coming back just to go to the spa! Room service is a little pricy, but portions and quality make it worth it. We were in town for a concert and it is really wonderful to be able to stay somewhere so quiet and private and still be in downtown Oakland in 15 minutes or less. This will be my go to from now on!

    Owner Response
    Dear Katepidwerbecki,

    Thank you for sharing your experience. We are pleased to hear you both enjoyed your stay with us. It was our sincere pleasure to be at your service and we look forward to welcoming you back in the future.

    Warm Regards,
    Peter Houston

    PeterH9600, Director of Quality Assurance at Claremont Club & Spa, A Fairmont Hotel, responded to this review

  • An oasis in the Bay Area

    by CanTraveller97 on 2019-09-08 07:58 am

    A relaxing stay with wonderful amenities to enhance your visit.
    We arrived from a week of driving and camping along the coasts of Oregon and Northern California and were in the mood to be indulged. The Claremont did not disappoint, with a well appointed room to a fantastic spa and pool area. We took full advantage of the pool facilities. We also enjoyed the location of the hotel, walking distance to many good restaurants in Berkeley.

    Owner Response
    Dear CanTraveller97,

    Thank you for choosing to stay with us and taking the time to provide such valuable feedback! Our team is delighted to be at your service and we will be sure to celebrate this kind sentiment.

    Warm Regards,
    Peter Houston

    PeterH9600, Director of Quality Assurance at Claremont Club & Spa, A Fairmont Hotel, responded to this review

  • I love this place

    by pistachio106 on 2019-09-05 05:32 pm

    I love this place. It's in a great location within walking distance to the University, the hotel is nice and comfortable, the beds were comfy and down pillows soft. I also had a Nespresso maker in my room (?). No complaints and I'd definitely go back!

    Owner Response
    Dear pistachio106,

    Thank you for choosing to stay with us and taking the time to share such valuable feedback! Our team is delighted to be at your service.

    Warm Regards,
    Peter Houston

    PeterH9600, Director of Quality Assurance at Claremont Club & Spa, A Fairmont Hotel, responded to this review

  • Great Hotel, But Check Your Bill and Watch for Added Charges Post Check-out

    by BostonExplorer32 on 2019-09-02 03:02 pm

    Location: Outstanding.
    o Walking distance to UC Berkeley. Easy Lyft/Uber to Oakland, Berkeley
    o Wonderful runs & hikes in Berkeley Hills. Try RunGo app for suggested routes.
    o Peet's Coffee, Fourn?e Bakery, Rick & Ann's offer good breakfast/lunch options on Domingo Ave
    o ~ 45 mins to SFO by Uber/Lyft, but times vary widely- check Google Maps.

    Spa/Health Club/Pool/Tennis Courts:
    o Large well-equipped gym. Lap and recreation pools, plenty of tennis courts.
    o Friendly, helpful staff, range of daily classes.

    Rooms:
    o Mixed sizes/layouts [100+ year old hotel]. Originally assigned tiny room 555 with tiny bathroom and a view of parking lot. We asked for another room and 736 was twice the size with a view of the bay and SF in distance.

    Amenities
    o Plenty of outlets if you look for them
    o Smallish room safe too tight for 15" MacBook.
    o Free Wi-Fi reliably tested 15-20 Mbps down, 2~3 up.
    o Keurig coffeemaker & hot pot for tea. Complimentary coffee/tea at health club.
    o Best Fairmont Perk: free daily Reebok workout gear: tops, bottoms, socks.

    Housekeeping
    o Did their job thoroughly each day, cleaning and stocking the room. Hardest working folks in any hotel; I try to remember to tip them daily.

    Staff:
    oUnbelievably helpful & friendly: doormen, bell staff, concierge, front desk, housekeeping & telephone operators.

    Bill:
    o A week after checkout I saw an additional $12 charge on credit card. Called the property and it was for a mini bar large water we didn't use. They reversed it, but when you're staying at a property 4 nights and they wait til after checkout to make a minibar 'mistake,' it's almost like they hope you'll over look it. Also check whether $35 daily resort fee is included in your quote. We got conflicting answers before stay and at check-in, but in the end, it was included on ours. Other than that checkout was a breeze, capping a nice stay.

    Owner Response
    Dear BostonExplorer32,

    Thank you for choosing to stay with us and taking the time to provide such valuable feedback! We are delighted you have had such enjoyable experiences and also appreciate your candid feedback regarding billing inconsistencies. Our team hopes to have the opportunity to welcome you back in the near future.

    Warm Regards,
    Peter Houston

    PeterH9600, Director of Quality Assurance at Claremont Club & Spa, A Fairmont Hotel, responded to this review


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