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Cork Factory Hotel


    Cork Factory Hotel
 in Lancaster
    Cork Factory Hotel
 in Lancaster

Reviews

TripAdvisor Traveler Rating:
642 Reviews
Latest TripAdvisor Reviews

  • Stay over for wedding

    by Bill P on 2018-09-12 10:46 am

    Very nice hotel, large room and very clean. Bathroom was very spacious and shower was refreshing. We stayed there for a wedding. Only downside is you can hear your neighbors. Had an outstanding breakfast the day after.

    Owner Response
    Thank you, Bill P for taking the time to leave us a review. We hope you return to Cork Factory Hotel just for a leisure trip to Lancaster, PA. See you again soon!!


    Best,

    FeliciaD312, Front Office Manager at Cork Factory Hotel, responded to this review

  • Lovely surprise

    by Voyage585867 on 2018-09-09 06:30 pm

    From the outside, the site is just a set of brick buildings.
    However, the room was comfortable, very clean, and easy to check in & out.
    I gave it only 4 stars for 2 reasons--1. The air handler makes a bit of noise as it turns on & off (at least it did in room 221), & 2. No complimentary coffee, aside from the little packs in the room, with the little coffeemaker. The next morning there was a breakfast buffet that could not have been more tasty, or presented any better. Eggs, meats, potatoes, bread, toast, yogurt.....and yes, coffee. Really good coffee....
    Definitely a nice hotel, with great decor and reminders of its past life. Well done.

    Owner Response
    Good Day!
    Thank you for reviewing your stay at our hotel. It was a pleasure to read how much you enjoyed so many aspects we have to offer our guests. We're sorry about the lack of Java throughout the day. We always offer complimentary in room coffee for your convenience but I will take that suggestion to higher management! Thank you for informing us about the HVAC unit, we be sure to take care of such. We hope you choose Cork Factory Hotel when returning to Lancaster, PA!

    Best,

    FeliciaD312, Front Office Manager at Cork Factory Hotel, responded to this review

  • Worst Hotel ever!!!

    by Megan C on 2018-09-08 10:54 am

    Worst hotel ever!!!!So not worth the money.I came for my sisters wedding and reserved a room in advance.I thought the price was outrageous first of all 240$ for one night.Cause the only room they had left was a king suite.But I figured it was for my sister's wedding let's just do it at least the room will be nice. Boy was I wrong.The staff is extremely rude.The walls are paper thin.You can hear everything around you.The bathroom is very tiny with only a small stand up shower.But the worst thing is the room has big huge grasshoppers.I probably saw about 10 of them told the front desk several times.And nothing was ever done.A very huge disappointment.Not worth it at all.

    Owner Response
    Megan C,
    Thank you for taking the time to share your experience and choosing Cork Factory Hotel. Rest assured that this is not a typical experience of our guests, and the next time you are here, we will more than make up for the shortcomings of this visit. We will investigate the circumstances you described and take the appropriate action to prevent it from reoccurring. We hope to see you back soon.

    Best.

    FeliciaD312, Front Office Manager at Cork Factory Hotel, responded to this review

  • Bee or wasp sting

    by Judy G on 2018-09-04 11:31 am

    Checked into hotel room last night. It looked fine but I did notice a funny odor. Got up this morning and had an insect bite on arm. Couldn't understand where it came from until I saw the bee ? or wasp crawling on window. Then I saw a second one. Went down to desk to request change and they offered to change our room or "respray". So , found out they knew of issue when we checked in. Yes I booked thru Priceline . And yes there were very few rooms occupied. So not sure why a hotel that has plenty of rooms available would put you in a room just sprayed. I realize Priceline is 3rd party but this was clearly unacceptable.

    Owner Response
    Thank you so much for taking the time to share your candid feedback. We are terribly sorry about the insect visit, we were unaware of the situation. Rest assured we take our guest's concerns seriously and have addressed them with our team for their immediate attention. Thank you for informing us and we hope you will give us another opportunity to provide you a much-improved visit on your next trip to Lancaster.

    FeliciaD312, Front Office Manager at Cork Factory Hotel, responded to this review

  • Worthy lodging in Lancaster

    by brian b on 2018-09-01 08:42 am

    The is a repurposed factory and the facilities are clean and quiet. Within walking distance to restaurants and bars. A great place for a wedding and we observed two while here.

    Great firm mattresses were enjoyed. Very lovely hotel!

    Owner Response
    Thank you for taking the time to leave us a review! We hope to see you again soon!

    Stay well!

    Felicia D, Front Office Manager at Cork Factory Hotel, responded to this review


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