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Cork Factory Hotel


    Cork Factory Hotel
 in Lancaster
    Cork Factory Hotel
 in Lancaster

Reviews

TripAdvisor Traveler Rating:
714 Reviews
Latest TripAdvisor Reviews

  • Nice stay for a weekend

    by iamowlright on 2020-03-26 011:46 pm

    We were here for a wedding weekend. The room was a little small, and the view from our room was a brick wall but the hotel in general is clean and cool having been a former factory.

    The wedding venue was really nice if you want a smaller wedding all in one location. There is a covered terrace, lounge area for the cocktail hour with a bar, and the ceremony/reception space has a beautiful fireplace backdrop. The groomsmen especially like the groom room with billiards and tvs that can be rented as a place to get ready before the wedding. The food was very good, and they even had a smaller room for a rehearsal dinner.

  • Profit over people during NATIONAL EMERGENCY

    by conord213 on 2020-03-15 09:40 am

    This place decided to choose profit over people and Public Safety. I was flying executives in from all over the country for a strategic planning meeting and asked to have the meeting canceled in lieu of putting my executives and others at risk. The best they could do after several arguments was offer me the ability to reschedule at some point in the next 12 to 15 months. After seeing their true colors, why would I want to go to their facility? They are now keeping $850 of our money hostage. Avoid this place, which is selfish and ignorant to the problems that we have right now is a country, at all cost

  • All in One

    by Dorothy S on 2020-02-11 06:34 pm

    We were recently at the Cork Factory for a Wedding. The Venue was beautiful, people highly professional, Food very very good. and ample parking space for the party of 175 people. Breakfast is included in your stay and was one of the best I have seen. Will keep in mind for future events.

  • Nice decor and concept but not good for sleep.

    by Kristin B on 2020-01-25 10:21 am

    We stayed at the Cork Factory Hotel as a getaway overnight. We loved the concept and the lobby decor, etc. It's clean and I liked the toiletry items. But the hotel has some flaws that keep one from getting actual sleep.

    1.The blinds in the room do very little to keep light from the parking lot out. It's like sleeping in broad daylight. They need room darkening blinds like most hotels have.

    2. There is no fan setting in thenroom's thermostat that allows the fan to blow continuously as most hotels have. So there was no way to block the noise of the party that took place on the floor above us with very loud music, whopping, screaming, and cussing as well as lots of loud bumps and thumps. After listening from a out midnight to 1am, I asked for help. I could tell the people above didn't like it because they stomped even louder.

    3.The remote didn't work. It would change channels but not volume or power.

    4. The bed was too firm and we tossed and turned all night... at least the portion of the night from about 3am on when the party ended.

    In the morning the receptionist asked if we had a good night and I was friendly but explained we didn't really because of the party. She just said "sorry" and then asked if we needed a receipt for the charge. I don't know what she could have done but it seemed like she didn't actually care about our experience. We'll stay elsewhere next time.

    Owner Response
    We appreciate and thank you for your feedback regarding your stay with us. I want to apologize for the issue you experienced during your time with us which is not typical. We are always looking for ways to improve our customer experience and will certainly take your comments into consideration for the future.

    We hope to see you again soon,
    All the best

    feliciadonton480, Front Office Manager at Cork Factory Hotel, responded to this review

  • Great stay at Cork Factory Hotel

    by Cmariegreen on 2019-12-27 10:27 am

    Great stay at the Cork Factory Hotel! Amanda at the restaurant/bar served us graciously and had wonderful recommendations for things to do the area! We took her advice and it totally made our trip! Friendly, professional... the whole package, thank you!!! Best Manhattan in Lancaster!

    Owner Response
    Thank you Cmariegreen for taking the time to leave us such a recommendation. We hope to see you again soon!

    Have a Happy New Year!

    feliciadonton480, Front Office Manager at Cork Factory Hotel, responded to this review


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