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DoubleTree by Hilton Hotel Utica


    DoubleTree by Hilton Hotel Utica
 in Utica
    DoubleTree by Hilton Hotel Utica
 in Utica

Reviews

TripAdvisor Traveler Rating:
198 Reviews
Latest TripAdvisor Reviews

  • Wonderful stay

    by alexhauck on 2019-08-17 03:11 pm

    They did a fantastic job with this historical building. Wonderful service and the rooms are amazing for business trips! I would highly recommend to anyone stopping in the Utica area. The bed was comfortable which made my stay more than ideal!

  • Nice stay for family traveling

    by Jrgrant27 on 2019-08-17 03:44 am

    The kids really enjoyed the warm cookies, per usual. Room was nice and larger for a family of 4. Comfortable beds were a plus. Only cons were that is main (close) parking lot is rather small so it was full, so we had to park farther away. Also may need to step up the cleaning in the bathrooms.

    Worked for a 1 night stay and Hilton Rewards members get free coffee and tea.

  • Visit to Utica

    by Bruce W on 2019-08-08 07:07 am

    The room was satisfactory. It needed a comfortable chair for relaxing.
    We had family to visit but in the evening it was uncomfortable to relax as there was no chair provided and had to use the bed for TV viewing.It was a nice hotel but somewhat uncomfortable for relaxing.

    Owner Response
    Dear Bruce W,
    Thanks so much for your review and feedback. I'm glad you had a 4 star experience but sorry to hear your guest room was not as comfortable as you would have liked. We do have several room type options, it sounds like you booked our single queen bedroom as most others do include an easy chair. I would recommend considering our king studio suite which is the smaller of our suite types but still includes a living room area with sofa, coffee table as well as desk and office chair. Just let me know if I can assist with any future trips out here. Sincerely Lee Arthur, larthur@visions-hotels.com

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review

  • Reâs Trip To HOF Induction

    by mdewees14 on 2019-07-27 04:52 pm

    Went to HOF induction ceremony and weekend events primarily to see Mariano Rivera receive his just rewards for being both the best closer in MLB history as well as his devout live for Jesus Christ. He is an extraordinary human being and it was my privilege to share in the acknowledgement of his talent and humbleness as he gave all the glory to God. Kudos to him and Clara for riding in the back of the truck during the parade so all his fans could see him. NONE of the other alumni or 2019 inductees dud that. Mariano is such a classy act and loves his fans.

    Owner Response
    Hi mdewees14,
    This sounds like a great weekend, I'm glad you enjoyed your time at the Hall of Fame ceremony and seeing Mariano. We like that our guests can enjoy a 40 minute drive in to Cooperstown to make events like that. Was there anything our team could have done to make your experience with our hotel specifically 5 stars? larthur@visions-hotels.com

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review

  • Hotel is Fine

    by cjbear0856 on 2019-07-23 04:33 am

    Very nice staff. Very kind and helpful. The room was very nice and super clean. I would definitely recommend this and come back. Parking lot is spaceous and convenient. We drove to a nice Italian restaurant several blocks away.

    Owner Response
    Dear cjbear0856,
    Thanks so much for your review. That's great to hear that you enjoyed your stay and that everything was so clean. And it sounds like you got to take advantage of our awesome Downtown location with so many great restaurants within a few blocks.

    Lee A, General Manager at DoubleTree by Hilton Utica, responded to this review


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