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Fairmont Heritage Place, Ghirardelli Square


    Fairmont Heritage Place, Ghirardelli Square
 in San Francisco

Reviews

TripAdvisor Traveler Rating:
783 Reviews
Latest TripAdvisor Reviews

  • Magnificent experience

    by rgsaayman on 2018-10-12 04:07 pm

    The best location in San Francisco with fantastic accommodation. The complimentary breakfast, cheese & wine and use of the house car made it very special. The staff are all extremely friendly and do everything they can to make your stay feel like you are at home.

    Owner Response
    Dear Rgsaayman,

    Thank You so much for sharing via TripAdvisor your most recent experience at the Fairmont Heritage Place Ghirardelli Square. I am so pleased to know that you had a "magnificent experience" with us and that you truly felt at home in our amazing location by the Bay. Also, thank you for highlighting the complimentary breakfast, wine and cheese reception, and house car services and how special it made you feel. We strive to make our owner and guests feel this way and it will serve as encouragement for our teams to know they succeeded. Thank you again for your feedback and we look forward to welcoming you back next time your travel plans include San Francisco.

    Warm Regards,

    Jessica Vogt
    Director of Rooms
    Fairmont Heritage Place Ghirardelli Square

    JessicaV3536, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

  • This was an exceptional place to stay!

    by Richv44e on 2018-10-11 05:10 pm

    I labeled this as a business stay however I brought my wife along and we made a weekend mini vacation out of my business trip to SanFrancisco.... I wanted to splurge a bit and made an great decision to stay at the Fairmont
    Heritage Ghirardelli square.... yes that's the original Ghirardelli chocolate factory..... Fairmont spared no expense in converting this location to a top notch vacation destination with suites with a view of the bay that can't be beat! We had a suite with a full kitchen and living room complete with fireplace, espresso machine, entertainment system and Comp bottle of wine plus (yes) Ghirardelli chocolates..... comp breakfast on our private patio looking at Alcatraz and the Golden gate started our Saturday morning..... the master bedroom and bathroom where top notch leaving me to wonder who made the bed mattress and wanting to buy a few of the pillows..... the second floor terrace had a great outdoor living room with gas fireplace that rocked as a luxury spot to watch the sunset and prep for a night out on the city ..... the staff at the hotel was very accommodating and made us feel at home with our new found luxury.... highly recommend this place as a best in the city destination.

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  • Fall in San Francisco

    by Jenprob on 2018-10-08 01:51 pm

    We absolutely loved staying at FHP! The staff were great, the location was perfect and we could not have been more pleased with the accommodations. This property is fantastic for people travelling in a group (we had a 3 bedroom suite!) or for anyone wanting all the amenities of home.

    Owner Response
    Dear Jenprob,

    Thank You so much for taking the time to review your most recent stay with us via TripAdvisor and we are so glad to see that you had a fantastic time here in San Francisco! I could not agree more that our three bedroom residences are absolutely perfect when traveling with a group as it gives you all the space and comforts of a home while traveling. Also, thank you for highlighting the location, the staff, and all the wonderful amenities as it really does make this property a hidden gem in San Francisco. Thank You again and we look forward to welcoming you back next time your plans involve the Bay Area.

    Warm Regards,

    Jessica Vogt
    Director of Rooms
    Fairmont Heritage Place Ghirardelli Square

    JessicaV3536, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

  • Beautiful base for your San Francisco trip

    by Elisabeth H on 2018-10-04 03:06 pm

    Recently hosted a fairly large party at this Fairmont property and was blown away by a few different elements. I mean the view of the bay is AMAZING from this place, and it's in the middle of Ghirardelli Square but still manages to feel less chaotic and removed from the tourist craziness when you are in the property. The staff was so incredibly kind and went above and beyond to make sure we were accommodated. And the room itself was well-appointed, having everything we needed and more. Would definitely come back!

    Owner Response
    Dear Elisabeth H,

    Thank you so much for your very kind review. I'm so glad that your party was a success here at Fairmont Heritage Place at Ghirardelli Square and couldn't agree more with your assessment of our property, but I'm bias ;)
    I'll be certain to pass along your accolades to our staff, as they love hearing about how they helped making fond memories for our guests.
    We look forward to seeing you again!

    Sincerely,

    Bailey O'Neile
    Night Manager

    Bailey O, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

  • Breathtaking space, helpful staff, overall great experience

    by Extraordinary665467 on 2018-10-04 02:58 pm

    I recently cohosted an event here and wow, everything was amazing. I love the accommodation, beautiful suites, lots of space, everything you need is there (full kitchen, living room, music system, two full bedrooms with bathrooms, washer dryer). The roof top terrace - I mean the pictures can only show so much, but it is so nice, such a great view and hang out area. The fire pit is a really nice touch. The relationships that the staff has with neighboring companies pays off as well - we had a great wine tasting with Wattle Creek, I would definitely recommend it. Jessica went above and beyond - our event attendees were shocked at the beautiful space and service - would highly recommend. Will definitely be back!

    Owner Response
    Dear Extraordinary665467,

    Thank you for taking the time to write this review about Fairmont Heritage Place, Ghirardelli Square. I'm so happy that your event here was a success and that we've won your recommendation. As you've noted, we are proud to be associated with our neighboring companies, as we really think this square is spectacular and so worth a visit. I will definitely pass on your compliments of going above and beyond to Jessica and our staff; thank you for your kind words.
    We look forward to seeing you again!

    Sincerely,

    Bailey O'Neile
    Night Manager

    Bailey O, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review


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