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Fairmont Heritage Place, Ghirardelli Square


    Fairmont Heritage Place, Ghirardelli Square
 in San Francisco

Reviews

TripAdvisor Traveler Rating:
805 Reviews
Latest TripAdvisor Reviews

  • Awesome

    by Shev61 on 2019-02-04 06:18 am

    What a great place. It's away from the hustle and bustle of downtown but close enough to get there easily. Rooms are spectacular with awesome beds, bathrooms, etc. Booked a suite which was really special - had a real nice sitting area with kitchen and Nespresso machine. Staff is great and fitness center adequate. Breakfast area was basic but nice. This is a great place if you need space to spread out. Location is really unique and special being a converted chocolate factory. Great views of Alcatraz.

    Owner Response
    Dear Shev61,

    Thank you for taking the time to write a review following your recent stay at the Fairmont Heritage Place - Ghirardelli Square. On behalf of our team and property I am glad that you enjoyed your stay at our "unique and special" home away from home, and I couldn't agree with you more, it truly is a great place if you need to spread out, all of our residences are so spacious.
    Thanks again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future.

    Sincerely yours,

    Bailey O'Neile
    Night Manager

    Bailey O, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

  • 50 birthday celebration

    by Global81011 on 2019-01-29 05:45 pm

    Mr. Waleed Raad is exceptional! He definetly made our stay an absolute weekend to remember. We can't thank you enough. Everyone was taken by the view of the water and the location of the room. Thank you again for the hospitality.

    Owner Response
    Dear Global81011,

    Thank you so much for this wonderful TripAdvisor review regarding your most recent stay with us. It is so great to see that your 50th birthday celebration was a weekend to remember and that everyone enjoyed the amazing views by the bay. Thank you also for highlighting Waleed as he is really is an exceptional member of our team! We look forward to welcoming you back next time you are in the Bay Area and thank you again for sharing.

    Warm Regards,

    Jessica Vogt
    Director of Rooms
    Fairmont Heritage Place Ghirardelli Square

    JessicaV32689, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

  • FANTASTIC lodging!!!

    by Eileen H on 2019-01-27 11:18 am

    This place has it all including a driver to take you within a couple miles of the Fairmont. Huge beautifully appointed unit had 3 bedrooms, 3 full baths, wonderful fully applianced kitchen, upper level that opens to rooftop, free cheese/wine/fruit etc. every night at 5, firepit/bags game etc. off rooftop area PLUS your own washer/dryer. This was definitely the best part of our trip. Every Fairmont employee was wonderful! I can't say enough about the Fairmont Ghirardelli.

    Owner Response
    Dear Eileen H,

    Thank You so much for taking the time to share your most recent experience on TripAdvisor of the Fairmont Heritage Place Ghirardelli Square. I am so pleased to see that you enjoyed your stay and that it was "Fantastic Lodging." Thank you for highlighting our complimentary house car service, the fully equipped kitchens and washer/dryer in the residences, as well as terraces with wonderful views of the bay. Lastly, it is wonderful to see that every Fairmont employee made a positive impact on your stay and made it wonderful as that is what our whole team strives to do each day. Thank You again for sharing and we look forward to welcoming you back!

    Sincerely,

    Jessica Vogt
    Director of Rooms
    Fairmont Heritage Place Ghirardelli Square

    JessicaV32689, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

  • 50th Birthday Weekend Celebration

    by SteveM5371 on 2019-01-24 06:49 pm

    We celebrated my Husband's 50th birthday weekend here and it is the most memorable one. Thank you to the whole entire team that help us get thru it. Mr Waleed Raad. The most RELIABLE and Truly a heavent sent for us. From phone calls to emails and up to getting us The Most Wonderful suite, The Clock Tower. He understood how especial this event to all of us. It definitely made a huge difference in making everyone feel at home and comfortable.The view of the water is an absolutely breathtaking.

    Owner Response
    Dear SteveM5371,

    Thank You so much for sharing your experience regarding your most recent stay with us celebrating your husbands 50th Birthday Celebration! Also, thank you for highlighting Waleed and the personalized service he provided for you and your family as that is truly great to see and I will certainly share your comments with him. We are so pleased that you enjoyed the wonderful views of the bay and our spacious residences which are perfect for entertaining. We look forward to welcoming you back next time your plans include San Francisco.

    Warm Regards,

    Jessica Vogt
    Director or Rooms
    Fairmont Heritage Place Ghirardelli Square

    JessicaV32689, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

  • Lovely view Lovely apartment

    by Belle40 on 2019-01-21 010:56 pm

    Our family spent 2 nights here which I think it is too short. We wish we have more time here. The hotel is lovely with a beautiful view and convenience access to restaurants and golden gate. There are 6 of us staying a 2 bedrooms apartment. It is comfortable and convenience.

    The breakfast here is ok, not too fancy and nothing much in the menu.

    Owner Response
    Dear Belle40,

    Thank you for the great review of our hotel! We are glad that you enjoyed your stay here and that you enjoyed yourself. We hope to see you again very soon, optimistically, for a longer stay ;)

    Sincerely,

    Bailey O'Neile
    Night Manager

    Bailey O, Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review


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