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Francis Marion Hotel


    Francis Marion Hotel
 in Charleston
    Francis Marion Hotel
 in Charleston

Reviews

TripAdvisor Traveler Rating:
3528 Reviews
Latest TripAdvisor Reviews

  • Great Staff

    by L J F on 2019-07-14 07:50 am

    We have just returned from a stay at the Francis Marion. The staff was amazing. Our room was on the 7th floor. Your housekeeping lady was Miss Carolyn. She was the best. We had a medical issue and she went out of here way to make sure we had everything we needed.

    Our trip came with breakfast. After the first day, the restaurant staff treated us like we were family.

    We only had one issue and that was with the Wifi. It was slow and kept knocking us off. It would not be good for business travelers.

  • A bit tired

    by kiwi_sparkles on 2019-07-14 06:04 am

    We stayed here for two nights as part of our US road trip.

    The hotel is like a posh grandmother - elegant but a bit worn at the edges.

    They also need to sort out the A/C vents in the bedroom - the units are below the windows and as soon as the air-con is turned on, the curtains blow out into the room. We ended up putting rubbish bins and boots on the windowsills to stop this. (The next place we stayed, which is 2-stars at best, had figured out how to fix this by putting a hard plastic guard along the top of their AC vents!)

    Bathroom is really small with no ventilation/fan, and getting the shower to work is.... interesting.

    Parking is $25 for valet, or you can self-park in the same garage for $20. It was the only place on our trip where we used valet.

  • Time to upgrade

    by rsaastad on 2019-07-13 04:58 am

    Our family of five stayed at Francis Marion for two nights. Lice location. Very friendly and helpful staff. Unfortunately, the hotel and especially the rooms are worn down and need a significant upgrade. In its current shape, it just does not justify the rates.

    Owner Response
    rsaastad, we're sorry if you don't feel that our rates reflect the quality of each room. We'll be sure to share this feedback with the rest of our team, and we hope you can give us another shot in the future to make things right.

    Best,
    Stephen Parker, Hotel Manager

    FrancisMarionHotel, Manager at Francis Marion Hotel, responded to this review

  • Great Stay in the Heart of Charleston

    by Rhondamccormac on 2019-07-12 06:05 pm

    We thoroughly enjoyed our stay at the Francis Marion hotel in downtown Charleston. The hotel was convenient & walking distance to all the great shopping & restaurants downtown. There's a conveniently located Stabucks just downstairs with great hours. The staff are both helpful & accomodating. A staff member Linnell made all the difference for us by a kind guesture after finding out our family was going through a difficult time. Would choose again for our next stay.

    Owner Response
    We'll be sure to let Linnell know that you enjoyed your visit, Rhonda! Thank you for your kind words, and we hope to see you back next time you're in the area.

    Have a great day,
    Stephen Parker, Hotel Manager

    FrancisMarionHotel, Manager at Francis Marion Hotel, responded to this review

  • Two Thumbs Up!

    by Collier2827 on 2019-07-12 05:52 pm

    The Francis Marion Hotel gave us a five star experience in beautiful downtown Charleston. We enjoyed every second of our stay. The cherry on top was the delicious chocolate covered strawberries that Linell left for us in our room after hearing we had a rough day. She is the absolute best! Thank you for the hospitality and we can't wait to come back!!

    Owner Response
    Always happy to have you here for a wonderful time! Thank you so much for your awesome comments! Hoping our hospitality will bring you back for another great visit.

    All the best,
    Stephen Parker, Hotel Manager

    FrancisMarionHotel, Manager at Francis Marion Hotel, responded to this review


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