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Haywood Park


    Haywood Park
 in Asheville
    Haywood Park
 in Asheville

Reviews

TripAdvisor Traveler Rating:
946 Reviews
Latest TripAdvisor Reviews

  • Misrepresentation and Putting Customers Last

    by crmh c on 2019-11-13 03:58 pm

    The broken, right water faucet in room 404, interrupted our sleep and our stay at the Haywood Park Hotel. The water tap on the right did not function properly for the duration of our stay. The water would involuntarily turn on and make a loud squealing sound. During the day, we were out and about. The first night, the squealing tap woke me out of my sleep at about 2:00 a.m. The second night, the malfunctioning faucet interrupted my sleep at about 3:00 a.m. Unfortunately, we could not turn off the water, and it would intermittently squeal all night. At times, the broken tap would squirt water on my husband because the faucet opening is aimed directly at the average person'a torso, instead of downwards, like most water faucets. We made 3 verbal requests, with the front desk clerks, for the water tap in room 404 to be repaired. Each time, the front desk employee promised to fix the problem, but the problem remained unchanged and we never received a follow-up or saw any evidence of an attempt to repair the water faucet. At no time at all did the Haywood Park Hotel front-desk employees offer us alternative accommodations or a different room, due to the interrupted sleep and major inconvenience caused my the malfunctioning and squealing water tap. Finally, on our last night, I begged my husband to do something, so that I could have a complete night's sleep. My husband, being an engineer, turned the shut-off valve to the off position and thankfully this stopped the squealing noise.

  • Spacious rooms

    by BrianUM2011 on 2019-11-03 12:44 am

    Nice centrally located hotel. Huge rooms. Comfortable beds. Friendly staff. We used the valet which seemed a bit slow as parking options limited. Restaurant had pretty good food but service very slow. Price reasonable considering location and other options. Would stay again when in town.

  • Great Hotel and staff

    by Suzanne A on 2019-10-24 05:50 pm

    Stayed 2 nights mid October. I can't say enough about this great hotel, fantastic location and spectacular staff! It is definitely worth spending a little bit more to get much more in return for the difference! The five star breakfast alone is probably equal to $25 per person.

  • Unique

    by mserri2017 on 2019-10-22 05:58 pm

    Very nice, unique hotel. Our room was huge! Very luxurious. Great service. Walking distance to everything. Breakfast excellent and included in rate. Would definitely stay at this hotel again. Thank you.

  • Great hotel

    by HCBUS on 2019-10-20 06:01 am

    Great location within easy walking distance to everything the town has to offer. Spacious room, comfortable, clean, with wonderful bedding and amenities. Excellent service with valet parking and very friendly and helpful staff. Easy access to a very good restaurant and bar for breakfast, lunch and dinner. Overall a five-star. I highly recommend the Haywood Park Hotel in Asheville.


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