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Hilton Baton Rouge Capitol Center


    Hilton Baton Rouge Capitol Center
 in Baton Rouge
    Hilton Baton Rouge Capitol Center
 in Baton Rouge

Reviews

TripAdvisor Traveler Rating:
1310 Reviews
Latest TripAdvisor Reviews

  • Great Stay for Conference

    by 563timothyk on 2019-04-19 06:02 am

    Stayed here for a conference. The location was perfect. The staff was friendly and very attentive. The executive lounge was a nice perk with an outside balcony that had great views of the river. Overall great stay.

  • Herb is simply the best!

    by TheSmurffs on 2019-04-18 07:17 am

    Thank you for a lovely stay, we stayed on the fourth floor with access to the executive lounge. It was a very enjoyable one night stay over with a balcony in our room, the room was clean and fresh looking with the extra added bonus of having a balcony was just lovely over looking the Mississippi. Sonja on reception was so very accommodating, Herb the bell boy was a huge asset to the hotel he is an absolute star who took time to help, talk and guide us and treated my parents so very well we can't thank him enough.

  • Needs improvement

    by AH1999 on 2019-04-13 11:49 am

    Convenient location but the front desk staff is unfriendly and maintenance does not respond to issues. Called the front desk because the hot water was not working (seems like the boiler coukd not compensate for the amount of gueats). Maintenance respond even after waiting over 3 hours. The room was small, especially for an executive suite, but view of the river was nice. There was a (very) limited complimentary happy hour and breakfast. Happy hour offered mini meat pies, cheese, crackers, carrots, ranch dip, beer, wine, water. Breakfast offered scrambled eggs, juice, milk, cereal, muffins, toast, and yogart. Overall the room was average but clean. The main issue is the unfriendly front desk staff (which is the first impression) and lack of maintenance. The price of the room is average and there are several restaurants within walking distance. Alot of road construction nearby but only an inconvenience when driving, you cannot hear it from the room.

  • Enjoyable Stay

    by Grace J on 2019-04-12 010:49 pm

    My stay at the Hilton was quite enjoyable. We were there for a wedding and the entire staff was quite helpful and facilitated our stay with the on point service of the transport staff, information from those behind the desk and all those in service.

  • Excellent customer service

    by jodyberg on 2019-04-11 03:46 pm

    Highly recommend. We were on the 6th floor with a beautiful view of the river. The room and bathroom were a bit small, but it was fine for 2 people. There is a small refrigerator in the room but no microwave. Everything was CLEAN. The customer service was probably the best of any hotel we've ever stayed in, specifically Herb and Hezzie. They went out of their way to make sure we had everything we needed. Anytime they saw us they asked if we needed anything. Front desk staff was also friendly and helpful.


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