Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Hilton Boston Downtown/Faneuil Hall


    Hilton Boston Downtown/Faneuil Hall
 in Boston
    Hilton Boston Downtown/Faneuil Hall
 in Boston

Reviews

TripAdvisor Traveler Rating:
2672 Reviews
Latest TripAdvisor Reviews

  • Great Stay

    by SusanB22 on 2020-03-15 09:18 am

    We loved our stay here as the hotel has so much charm and great attention to details. The staff we interacted with were helpful and friendly and we loved Fin Point, the restaurant in the lobby. We went there 3 different times; drinks, snacks and breakfast. The flatbed pizza was amazing. Hotel is convenient to so many places as well as The T. My husband is Hilton Honors Diamond and he said this is one of his favorite hotels. We had a great nights sleep too.

    Owner Response
    Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions as we are centrally located to many Boston favorites. We are so happy that Fin Point was perfect spot for you and your family and we hope to have you back again on your next trip to Boston!

    Warm Regards,
    Harpreet Kaur

    HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this review

  • Great location and friendly atmosphere

    by wolfp10 on 2020-03-08 05:44 pm

    My wife and I stayed at this Hilton while in town for a show. Several garages are within walking distance. Very convenient location for any type of travel in Boston. Staff were friendly, and the hotel was very clean!

    Owner Response
    Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall for your trip to Boston! We are so happy to hear that you enjoyed our downtown location, your accommodations, and our friendly team members along with our guest rooms. We hope to have you back on your next stay in the city!

    Warm Regards,
    Harpreet Kaur

    HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this review

  • Volleyball weekend

    by NellieOD on 2020-03-07 03:14 pm

    Close to the convention center.
    Not really great for families with teens. As the restaurant is more sophisticated than necessary.

    Beside the bar there is really no real place to go and lounge.

    Bathrooms should have more hooks for water conservation and rooms should have more outlets.

    Owner Response
    Thank you for staying with us at the Hilton Boston Downtown and for taking the time to write a review. We appreciate all of your feedback regarding the bathroom space and restaurant and will keep your comments in mind as we look towards future improvements of the room condition itself. Thank you again for your comments and we hope to welcome you back on your next trip to Boston

    Warm Regards,
    Harpreet Kaur

    HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this review

  • Amazing staff

    by Soupy420 on 2020-03-06 04:50 am

    All of the staff was super helpful. Even if we weren't looking for directions or information, if an employee saw us hesitating they immediately offered assistance. From the minute we pulled up to the valet they were awesome. The hotel was nice and we will definitely stay here again!

    Owner Response
    Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that our team members were helpful with directions and suggestions for the city and that you enjoyed the nearby downtown attractions. We hope to have you back again on your next trip to Boston!

    Warm Regards,
    Harpreet Kaur


    HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this review

  • Terrible Experience

    by GiulianaGrace on 2020-03-03 12:03 am

    I still have distress from this trip. The unprofessionalism of the front desk staff and the quality of the room is like nothing I have witnessed before. The only thing this place has going for it is the location.

    Owner Response
    Thank you for staying with us at the Hilton Boston Downtown and for taking the time to write a review. We appreciate all of your feedback regarding the comfort and quality of our hotel and will keep your comments in mind as we look towards future improvements within the hotel. Nevertheless, i would like to touch base with you and speak with you, and address your concern. Kindly email me separately in regards to your stay.

    Warm Regards,
    Harpreet Kaur
    hkaur@hiltonbostondowntown.com

    HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this review


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.