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Hilton Fort Worth


    Hilton Fort Worth
 in Fort Worth
    Hilton Fort Worth
 in Fort Worth

Reviews

TripAdvisor Traveler Rating:
1636 Reviews
Latest TripAdvisor Reviews

  • Terrible Hotel

    by Stephen G on 2020-01-23 03:24 pm

    The dining room was terrible, my shower was a liablility waiting to happen, the work out facility was small an cramped, the escalators didn't work, the elevators were agonizingly slow. the wait staff at the dining room was terrible.

  • Great Hotel Need Staff Training in Restaurant and Valet

    by dleyh on 2020-01-23 10:37 am

    Valet parking was not friendly nor convenient and not helpful. Was surly did not care, did not help with bags or offer. Worst valet experience in many many years. Took 30 min to get a car.

    The restaurant had OK food, descent staff, but the manager was the worst. He was lost in how to anything restaurant related to service.

  • They can do better

    by kcbusinessguy on 2020-01-23 07:59 am

    The good: Great location downtown. Next to a Ruth's Chris steakhouse and across the street from Cap Grille. Lots of great places to eat and drink within walking distance. The hotel staff I met were accommodating and eager to help. The Kennedy history of the hotel was sobering and fascinating. I spent a lot of time at the photo wall showing the Kennedy's hosting breakfast the day he was killed in the same ballroom we were using for our conference.

    The Bad: The hotel was in disrepair and dirty. Both escalators were broken and under repair the entire time we were there. The elevator was slow and jerky. The conference room bathrooms were filthy and smelled like a 3rd world sewer. You would complain and they would come and address it, but you can't help but go - hello - there are hundreds of people at this conference using this THIS rest room. Has anyone from the hotel walked in and check it in last 48 hours? There trashcans are over flowing with waste, there are stalls with no toilet paper and only after you wash your hands at the sink you discover there's no paper towels so you now have to dry your hands on you suit pants because the paper towels are out and you're not about to grab one of the crumpled paper towels that are sprinkled on the floor around the overflowing trashcan. And the smell of said restroom...something isn't working in there. You might want to get that check out. Hilton can do so much better than this.

  • Historic and happening

    by bagmanup on 2020-01-11 01:59 pm

    Classy historic hotel downtown. Great staff. Very helpful and happy. Concierges' (Jackie and Mike) are awesome. When the new bar opens in the lobby and the restaurant extends service it'll be terrific place to stay.

  • ICSC

    by woodym116 on 2020-01-10 10:55 am

    Hotel is well located if you're attending an event at the Ft. Worth convention center. Easy access. Older hotel with small bathrooms. Nice, welcoming staff and valet parking staff. Hard pillows. Also good access to downtown restaurants.


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