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Hilton Hawaiian Village® Waikiki Beach Resort


    Hilton Hawaiian Village® Waikiki Beach Resort
 in Honolulu
    Hilton Hawaiian Village® Waikiki Beach Resort
 in Honolulu

Reviews

TripAdvisor Traveler Rating:
17321 Reviews
Latest TripAdvisor Reviews

  • Great suites but a bit dated

    by 228marcusg on 2019-03-19 04:39 am

    Stayed in a junior suite in the Tapa tower. Massive rooms with a great view. Could do with an update. Most things seem to be from 80's or 90's. Lots of facilities in the resort and heaps to do. Probably 15-20 min walk from centre of Waikiki. Can be a positive or negative depending on what you like.

  • Hotel is like a mini-Disneyland

    by slandeira on 2019-03-18 03:26 pm

    Great location. Huge property and even though we did not like our room as it was outdated and old (avoid the Tapa Tower) this is why they are way cheaper. We did love the beach, it is bigger than other properties, well maintained.
    The lagoon and the pools are excellent, specially if you are traveling with children.
    I said that it is like a mini-Disneyland because there are so many activities, shops, restaurants, etc that you will never get bored. If we go back to Waikiki, we would probably stay there again but in another tower.
    Also, kudos to the front desk staff as we made a reservation with Priceline and somehow our reservation was not showing on Hilton's system, the front desk worked on it and followed up until they made sure we were taken care of. Great experience with customer service.

  • Don't bother

    by SkillCan on 2019-03-18 08:31 am

    Massive hotel with service that is lacking. Rooms were old and dusty....disgusting actually (pic attached).
    As a gold member and comparing to other Hilton properties / services, they have no executive lounge, no complimentary breakfast, no upgrade and coupon to exchange for bottled water which you have to pick up, plus the line up to check-in is long.
    I am also Sheraton / Marriott gold and complained about the difference in treatment, the staff said he used to work there and Hilton is a step lower alluding to stick with the Marriott chain.
    Complained to the manager and comparing my experiences at the other Hiltons, she told me to read the policies and she cannot do anything when other Hiltons don't follow policy.
    This hotel is not cheap and I don't mind paying providing the service and quality is there too.
    Definitely won't be back.

  • Spring break vacation

    by Vacation61748997859 on 2019-03-17 06:18 pm

    Service was excellent though the price was expensive the firework show was unbelievable the resort view
    was good we stayed at the Diamondhead tower and the room would have been perfect if it had a small microwave.

  • Very Nice Property at a Nice Location

    by Thomas L on 2019-03-17 04:21 pm

    We stayed at this property for the first time. We were impressed with the room in the Rainbow tower and our view right down the beach and at the property. We had a great view of the fireworks from our balcony. Valet parking is expensive but well serviced. We went to three restaurants all of which were very good and Bali was excellent. There were several other restaurants on the property and the ABC store that we sometimes bought take out and ate on our balcony. Overall, I recommend this property.


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