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Hilton Hawaiian Village® Waikiki Beach Resort


    Hilton Hawaiian Village® Waikiki Beach Resort
 in Honolulu
    Hilton Hawaiian Village® Waikiki Beach Resort
 in Honolulu

Reviews

TripAdvisor Traveler Rating:
16627 Reviews
Latest TripAdvisor Reviews

  • Outdated and only care about money.

    by Daniel H on 2018-09-19 05:07 pm

    Hotel is very old and outdated and in desperate need of a refurbishment. The bathroom door didn't even close in our room. We arrived a little early, the hotel staff advised us our room was ready however if we wanted to check in early it was 75US. Obviously after traveling for 12 hours you don't want to wait around for 4 hours. We have stayed in many Hilton hotels world wide and never had an issue with early check in and it's always complimentary. I have bookings with the Hilton group and have now cancelled and re booked with another more accommodating hotel group. The rooms are old and dated someone's pills were lying on the floor from person before us, breakfast was a rip off and so was the parking. Stay somewhere else if this is one of your choices.

  • A Total Hawaiian Resort Experience

    by Bob-WorldTraveler on 2018-09-19 04:44 pm

    With its many restaurants, variety of rooms, large swimming pool, groomed beach, multitude of shops, perfect location, and interesting shows, the Hilton Hawaiian is a lovely resort. You can spend all your time in the resort or walk a short distance to the many other attractions of Waikiki. It is certainly worth a try,

  • Executive suite at the Raibow Tower

    by Mitchall M on 2018-09-19 04:10 pm

    Impeccable!!!!! Double balcony, wake up looking at Diamond Head and Wiakiki! Four swimming pools with one that has slides, in e slide goes into a "mountain". Never really left the resort. So many restaurants to choose from and every one was above expectations.

  • Best resort in Oahu on Waikiki Beach

    by Tim S on 2018-09-19 03:18 pm

    I've been to The Hilton Hawaiian Village twice, once in 82 and again in 2015. It is a bit pricier than other hotels/resorts in Waikiki/Honolulu, but with 22 acres of resort on The widest stretch of beach in Waikiki and absolutely stunning views of the ocean, the marina, the lagoon, and Diamond Head, no other location can match what The Hilton Hawaiian Village offers. Great restaurants on site, a pizza parlor, coffee shops, deli's a Dairy Queen, Benihana, and an IHOP directly across the street and a McDonald's a two block walk, and GIVE different towers, The Hilton Hawaiian Village has EVERYTHING a traveller will need INCLUDING two convenience stores on site and pick-up and drop-off locations for tours. The Hilton Hawaiian Village is the ONLY place I would stay in Honolulu

  • Lackluster Experience on a Gorgeous Property

    by slwright902 on 2018-09-19 02:38 pm

    We came to this hotel for our honeymoon trip and unfortunately didn't feel very special. The staff was cranky and unwelcoming. Any questions we had weren't answered with kindness, we actually felt like we were annoying the people who worked there. The charm of the property is no longer what it once was, it now feels incredibly corporate and cold. I'm not dumb, I get that you want our money but now it feels like that's all it's about is how much money we can milk you for. For how much we spent I would expect 5 star service and we received 1 star service. Definitely didn't feel like how a honeymoon trip should. It doesn't take much to make guests feel special and this hotel went above and beyond to make us feel bothersome. Will not be returning to this hotel any time soon.

    Owner Response
    Aloha slwright902,

    We are sorry to learn about your disappointment during your honeymoon your stay. We are a full-service resorted committed to enhancing our guest's stay and exceeding expectations and apologize that we did not welcome you to with the aloha spirit. Thank you for writing a review and providing us with feedback as we are continuously striving to perfect our services for our valued guests. We hope you will reconsider and allow us another chance to welcome you back for a true Hilton Hawaiian Village experience.

    Mahalo.

    Hilton Hawaiian Village Guest Services Team

    hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this review


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