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Hilton President Kansas City


    Hilton President Kansas City
 in Kansas City
    Hilton President Kansas City
 in Kansas City

Reviews

TripAdvisor Traveler Rating:
1331 Reviews
Latest TripAdvisor Reviews

  • Great Stay in KC

    by Wade S on 2019-06-24 02:36 pm

    Outstanding Hotel, location was great and easy access to downtown. Guestrooms were newly remodeled and in excellent condition. The lobby and bar on site are great. Live music several times a week at the bar on site.

  • Nice hotel

    by kdborg on 2019-06-24 01:54 pm

    This is a very nice hotel in a great location. There is lots to do within walking distance. The staff is friendly and prompt. The only disappointment is that there was no refrigerator or microwave in the room.

  • Stayed after seeing Hamilton!

    by Stubemis on 2019-06-22 10:48 am

    A friend and I stayed at the hotel after attending Hamilton at Music Hall. Location was perfect for walking back after the show! Our room was clean with lots of living area and a nice big bathroom. Highly recommend!

    Owner Response
    Thanks so much for taking the time to share your positive thoughts about your visit to our hotel. We are pleased you had a great visit. Hope you enjoyed Hamilton!

    philipstrnad, General Manager at Hilton President Kansas City, responded to this review

  • AC would not work. Staff didn't care.

    by dietpepsi5862 on 2019-06-21 01:34 pm

    I repeatedly requested that my room have the ability to be cooled. Below what the thermostat thought was 67 degrees. I received a string of "we'll have it looked into" and ultimately "we'll have to ask the manager".

    Then it hit me. The manager does not care about the business of menopausal middle-aged women whose children are moving out, leaving them with lots of free time and money. Women how make the decisions for their family on trips. Women who dictate how vacation budgets are spent.

    I have to laugh at your "make it right commitment". I gave you plenty of opportunities to do so. And day after day, you refused to consider the needs (not wants, just ask any menopausal woman) of your guests.

    If you had just said at the onset "we are inconsiderate jerks who care more about the short-term bottom line than our guests' comfort - and we refuse to make the changes within our powers", rather than stringing me along for days - making me think that you were actually trying to fix things - I suppose I could have understood. At least you would have been honest.

    AVOID LIKE THE PLAGUE if you're traveling with middle-aged women.

    Owner Response
    Thanks for the detailed notes and response about your visit. I am terribly sorry we could not get the room temperature to your satisfaction.

    We certainly will review your notes with our team to determine how we can better handle these situations.
    Thanks again for your time and feedback.

    philipstrnad, General Manager at Hilton President Kansas City, responded to this review

  • Restored In Revitalized Kansas City. Lovely.

    by lmw4410 on 2019-06-17 08:01 am

    This is a lovely restored historic hotel, managed by Hilton. You have all the 'normal' amenities, and the rooms couldn't be lovelier. Read the details about the restoration on the plaques in the lobby. The developer did a lovely job. Our check in was the expected expedient. Our server for breakfast was polite and efficient. And our room was beautiful. We got a corner room that faced Truman and the Interstate. It was lovely to see visitors walking over the interstate and in the cross streets scuttling to dinner and night life. The city is vibrant and this is a great way to experience it. If you hate urban 'noise', then don't bother coming. This is a lovely way to experience history in a revitalized downtown. We would definitely stay here again.


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