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Hilton President Kansas City


    Hilton President Kansas City
 in Kansas City
    Hilton President Kansas City
 in Kansas City

Reviews

TripAdvisor Traveler Rating:
1353 Reviews
Latest TripAdvisor Reviews

  • The best and the worst

    by annapoorna2019 on 2019-08-21 11:26 am

    This is my 5th stay this year at this hotel, each stay is for a fortnight. Earlier stays have been excellent. Best - Their breakfast team is one of the best, attentive, helpful, considerate. Every time I return after a gap of a few months, they remember my individual preferences, this amazes me. Worst - On the 3rd day access to my room was revoked for a mistake committed by the check-in clerk. The way this matter was handled by the Front office Manager was totally unacceptable, her attitude one of arrogance, rudeness and discourtesy. So, I cancelled the remaining part of my stay and moved to a nearby Hilton group hotel

    Owner Response
    Thanks for sharing your thoughts about your visit and in particular your interaction with our team. We will review the audio and video feeds from the incident and we will follow up with you via traditional methods. Again thanks for your time and candid feedback.

    philipstrnad, General Manager at Hilton President Kansas City, responded to this review

  • A bad experience

    by Sucharita B on 2019-08-19 01:18 pm

    I am a Hilton Honors member and this was the worst. I am usually satisfied with their experience. Most shocking part there was always no staff at the reception desk. Rooms were only cleaned after multiple requests. No one answered the phone. No fridge or mmicrowave in the rooms. Very inconvenient. Also, terrible wifi connection

    Owner Response
    Thanks for taking a moment to share some thoughts about your visit. Hopefully you were satisfied with the resolution for the issues after our conversation yesterday. Terribly sorry you did not have a perfect visit. Our management team will discuss your issues in detail.

    philipstrnad, General Manager at Hilton President Kansas City, responded to this review

  • Convenient to courthouse sprint center and p & I district

    by spfldeater on 2019-08-19 11:54 am

    This hotel is very nice and super convenient. Very safe downtown area lots of restaurants in area. I had breakfast buffet I thought it was a little expensive but good. Staff very friendly. Valet parking was $26.

  • Great Location

    by Perry C on 2019-08-04 01:34 pm

    Great location in the Power and Light District. Nicely restored hotel with modern rooms while still maintaining historical feel. Parking is a premium like other down town areas and you pay for it just like you do the location, however there are many restaurants within walking distance and there is a street car stop very close to take you to the north end of the district or south to union station. Staff is friendly and everything is clean. Also some interesting history with this hotel. Not a cheep place to stay, but very nice accommodations and location.

    Owner Response
    Thanks for your kind comments about your visit to our hotel. The location is indeed just perfect for just about any occasion.
    We certainly hope to see you again in the future. Thanks again for your time and feedback.

    philipstrnad, General Manager at Hilton President Kansas City, responded to this review

  • Best location & friendly staff

    by Maria E on 2019-07-30 01:10 pm

    The hotel is a historic building which made for an impressive lobby feel. The rooms are however modernized with great decor. Location is in the middle of Power & Light district which is fabulously in the midst of things (restaurants & shops), also a block from the free streetcar.


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