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Hotel Captain Cook


    Hotel Captain Cook
 in Anchorage
    Hotel Captain Cook
 in Anchorage

Reviews

TripAdvisor Traveler Rating:
2299 Reviews
Latest TripAdvisor Reviews

  • Still the standard

    by rainbirdmuse on 2020-02-23 09:55 am

    Of the large hotels in Anchorage the Hotel Captain Cook still sets the standard. The best rooms, the best staff, the best location and the best views. The best for nearly 60 years. Nothing else needs to be said!

  • Alaska In February is a pleasant SURPRISE!

    by Perdido on 2020-02-20 11:11 am

    Alaska is hands-down my favorite state. In fact we bought property in Ninilchik Alaska back in 2004! I've probably been to Alaska now nine times maybe 10. I've never seen the Aurora Borealis. So this trip is specifically in the winter to see the Aurora Borealis. Sadly it's supposed to snow the next three days and clear on the day that we leave. We arrived last night at 11:30 PM absolutely exhausted. Ryan did not just give me a good room but he gave me a great room. Room 1661 is a corner room with a spectacular view of Anchorage. There's a bedroom and also a sitting room. I will attach pictures. The landscape is snowy and the bay is frozen over. It looks like a true winter wonderland! This morning we woke up to all of the beauty of Anchorage. I called room service and Marko brought me a wonderful breakfast! I think it was called the hungry mans breakfast. My husband and I split it . There was plenty of food. I just now ordered extra coffee as my husband is on cup number four and drinks a lot!
    Sadly I did not get down to the pool or hot tub. We are in tower number three and I really can't say enough good things about it. Last night we arrived late and Donnie parked the car for us since Valet had gone home. Probably my only complaint is that I didn't ask about parking before I came. They said there's a neighborhood parking that is $30 for the night but then they nickel and dime you. The Captain Cook hotel charges $35 for 24 hours for valet parking. I thought that was a much better deal even though I hadn't planned on it. I would stay here again in a heartbeat! It's a fabulous place with wonderful service and good food!

  • The old Captain Cook Is no More

    by BoardingPass278184 on 2020-02-15 09:31 am

    Where to Start. My Wife and I decided to try a Valentine getaway and decide to splurge and go to the Captain Cook a premier Alaskan Hotel. We even booked Captain's deck Deluxe room. First thing is their is no parking so we parked at the Captain Cooks parking garage "right next door" to find out that the hotel no longer validates parking no problem it states 30 Dollars max charge by the way after checking out less then 24 hours later we were charged 40 Dollars.

    At Check in was the first time the hotel even looked at the request that i have placed when booking the room rather then emailing prior that the request could not be honored.

    The light's in the "Newly Remodeled" Captain's Lounge on the Captains deck flickered and was very annoying.

    To get to the pool and back that is in the basement we had to travel down the staff corridor because their was no access from the smaller tower direct to pool. I hope they plan to refurbish the pool area since the tiles are slick "Saw one kid slide on his behind, and the racks they have are rusted and have broken hooks.

    The room was smaller then rooms I have had on cruise ships and at 12:30 that night until around 1 AM their was a shaking and terrible noise that I con only compare to an earthquake " by the way i check and their where no earthquakes so it must of been the machinery in the building.

    No i would not recommend the Captain Cook at this time until the owners put some more money and love into it to bring it back to it's glory

  • 80's Throwback With a Great View

    by AmityAdventures on 2020-01-30 08:47 pm

    Anyone who says this hotel is updated is flat out lying. Nothing has been touched in this place since 1982, or perhaps earlier. The hotel itself is pretty cool, with dark wood and leather everywhere. It's very Alaska, and I can appreciate that. What I'm not a huge fan of is the outdatedness in the rooms. On the plus side, the views of downtown and the surrounding mountains are incredible.

    Owner Response
    Dear AmityAdventures,

    Thank you for staying with us! I am glad that you enjoyed the amazing views that some of our rooms offer! I will acknowledge that our theme remains retro, especially since we joined the Historical Hotels of America, but we have added modern amenities to our rooms (new TVs, USB charging, Keurig coffee makers). We hope to see you again!

    Best regards,
    Ryan

    Concierge C, Concierge at The Hotel Captain Cook, responded to this review

  • A hotel room with a fantastic view.

    by raymondm861 on 2020-01-26 05:52 am

    The lobby and "common" areas were tidy and the desk staff were very friendly and helpful. Our Room had a magnificent view of anchorage. Additionally, our room was very clean and had all the necessary amenities.

    Owner Response
    Dear Raymondm861,

    Thank you for staying with us, and thank you for taking a moment to review your stay! I am glad that you enjoyed your stay at our hotel.

    We hope to see you again!

    Warm wishes,
    Ryan

    Concierge C, Concierge at The Hotel Captain Cook, responded to this review


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