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Hotel Casa del Mar


    Hotel Casa del Mar
 in Santa Monica
    Hotel Casa del Mar
 in Santa Monica

Reviews

TripAdvisor Traveler Rating:
1302 Reviews
Latest TripAdvisor Reviews

  • Beautiful hotel!

    by 409tbrown on 2019-08-19 02:45 pm

    Great location, staff very friendly and helpful, beautiful rooms and hotel.
    Let down slightly by very noisy guest rooms. You can hear your neighbours!
    The pool food service was very poor so I would give that a miss, however Ocean restaurant next door at their sister hotel Shutters was exceptional and definitely worth a visit.

    Owner Response
    Dear 409tbrown,

    Thank you for taking the time to let us know about your recent stay. We are glad that you enjoyed your experience overall, and appreciate your constructive feedback as we continue striving for excellence.

    We hope to welcome you back soon.

    Sincerely,

    Charlie Lopez-Quintana
    General Manager

    DBuxbaum, General Manager at Hotel Casa del Mar, responded to this review

  • I expected better

    by Oftentraveling2018 on 2019-08-17 01:20 pm

    Great location but hotel needs a refresh
    Some of the furnishings are getting old. I expected better service. Was looking forward to receiving a 5star service but would probably rate this hotel a 4star
    Not worth the extra $$ this hotel demands.
    Maybe if they had better service I would give it a 4.5 but definitely not 5
    The owners need to spend a few $$$ to update this place and can be a real gem

    Owner Response
    Dear Oftentraveling2018,

    Thank you for taking the time to let us know about your recent stay. We are glad that you enjoyed your experience overall, and appreciate your constructive feedback comments as we continue striving for excellence.

    We hope to welcome you back soon.

    Sincerely,

    Charlie Lopez-Quintana
    General Manager

    DBuxbaum, General Manager at Hotel Casa del Mar, responded to this review

  • Best of the best

    by GulliverTs on 2019-08-13 04:00 pm

    A wonderful 1920's building in Santa Monica on the sea front.

    Check in was easy and staff very helpful

    The rooms are delightful ample sized and beautifully fitted out. Bathrooms wonderful.

    There's a spa and fitness room and large bar which has enjoyable and relaxed live music every night. They have bicycles free for an hour to cycle the boardwalk to Venice or the pier and beyond.

    Pool and terrace on the fifth floor overlooking Santa Monica beach and close enough to walk to most places

    They have a turn down service ( which I still think is fab) and the staff are great.

    We will return !

    Owner Response
    Dear GulliverTs,

    Thank you for sharing your experience with us on your visit to the beach. We are thrilled that you had a wonderful experience with us and enjoyed so many of the amenities.

    We look forward to seeing you again and welcoming you back.

    Sincerely,
    Charlie Lopez-Quintana
    General Manager

    DBuxbaum, General Manager at Hotel Casa del Mar, responded to this review

  • Gorgeous hotel, wonderful experience

    by Bdschmidt27 on 2019-08-13 11:13 am

    My wife and I stayed at Casa Del Mar for our honeymoon and it was an incredible experience. We were given complimentary champagne and chocolate covered strawberries immediately upon arrival and were consistently treated so well by the entire staff. The hotel is beautiful with a great lobby/lounge, a great bar and an awesome dinner restaurant (Catch). Our room was perfect and came with a jacuzzi tub in the bathroom. We were very impressed with the cleaning staff who not only cleaned the room in the morning but returned in the evening while we were out to tidy and fill our ice bucket and put on some jazz music. The hotel is as close as you can possibly get to the beach- there is easy (and free) towel rental and bike rental that is free for the first hour. We also made use of the hotel car which transports you for free within 3 miles of the hotel. It was a perfect experience- it's definitely an expensive hotel but for our purposes it was definitely worth the expense. Highly recommend

    Owner Response
    Dear Bdschmidt27,

    Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay with us at the beach.

    We are so happy to hear that our staff made your honeymoon experience extra special. Thank you for choosing our hotel to celebrate this very special occasion in your lives.

    We look forward to welcoming you back soon.

    Sincerely,
    Charlie Lopez-Quintana
    General Manager

    DBuxbaum, General Manager at Hotel Casa del Mar, responded to this review

  • Nearly perfect

    by stewartrichards200 on 2019-08-06 09:04 pm

    The hotel is amazing. From check in to check out we had a wonderful time. The hotel interior and breakfast/bar lounge area is beautify. The only complaints that I can make are towards the tiny pool (but it's not the end of the world) and the bar service at the weekend was struggling with the amount of guests to the point we never received our bar food and had to without our snacks. General service is perfect and the rooms are furnished to a very high degree. Would definitely stay again.

    Owner Response
    Dear stewartrichards200,

    Thank you for taking the time to let us know about your recent stay. We are delighted that you enjoyed your experience overall, and appreciate your constructive feedback as we continue striving for excellence.

    We hope to welcome you back soon.

    Sincerely,

    Charlie Lopez-Quintana
    Geneal Manager

    DBuxbaum, General Manager at Hotel Casa del Mar, responded to this review


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