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Hotel Deco


    Hotel Deco
 in Omaha
    Hotel Deco
 in Omaha

Reviews

TripAdvisor Traveler Rating:
612 Reviews
Latest TripAdvisor Reviews

  • Style and service

    by Lisa L on 2018-09-23 03:17 pm

    Attractive historical hotel close to Old Market, with an art deco feel. Exceptional customer service from front desk, valets, and housekeeping. Area shuttle was very convenient! Lovely shower with rainfall and multiple horizontal jets. Pet-friendly.

  • Lovely Hotel

    by Mom45 on 2018-09-23 06:34 am

    We enjoyed our stay at Hotel Deco. It's a great location and the hotel lobby, bar and restaurant are beautiful. We had a drink in the bar and our bartender was extremely knowledgeable and kind.

    Our room was very nice for the most part - bathroom was modern but a little worn. Our hallway needs some attention and careful cleaning.

    We attempted to go to the continental breakfast at 9 am Sunday morning but it was depleted. When we inquired if it was going to be replenished they told us "Breakfast is over at 10" (but it was 9 am). Brunch didn't start until 10:30 so we left. The staff in the restaurant and at the front desk were oddly oblivious. We found out later it was the last day of continental breakfast and they are starting another breakfast plan which may have contributed to the problem.

    We appreciated the airport shuttle. The Suburban was great and the drivers were both very charming and helpful.

  • ONE issue - SLEEP

    by DallasKevin on 2018-08-28 01:58 pm

    Nice hotel, nice staff. Complementary airport shuttle, large rooms. Great, right? Except I stayed on a Friday night and had a bachelorette party on my floor (which had only 10 rooms). Banging doors and yelling in the halls until 2:30 am, when I finally called the front desk. The noise started again about 6:30. If you want more than a few hours sleep on a weekend, try another hotel. The doors close very loudly.

    I suggested that they consider assigning all such groups to the lowest 1-2 floors. The hotel apparently has no limit on number of guests per room. The valet told me he knows one room had 4 guests in beds and at least 3 more on the floor with air mattresses.

    Owner Response
    We are deeply concerned that you did not have a restful night sleep during your most recent stay. We wish to exceed our guests expectations at every opportunity. We will work with our overnight team to ensure that they are actively working to mitigate any noise from our over night guests. Please contact me at your earliest convenience so I can get more information regarding when you stayed to better address this with our team.

    Sincerely,

    Zak Cook-Isaacson
    General Manager

    Zak C, General Manager at Hotel Deco, responded to this review

  • Awesome boutique hotel

    by Danielle R on 2018-08-28 07:28 am

    I love staying in boutique hotels so Hotel Deco seemed like a great choice.
    The location is great, walking distance to the Old Market and the parks.
    Free wifi.
    Room was older as it is a historic hotel but renovated, clean, and very spacious. The shower was impressive. Rain shower and another 6 or 7 body jets too.
    They said the continental breakfast was "grab and go" so my expectation was low but it was great! Hard-boiled eggs, deli meat, fresh fruit, fresh pastries, and more. They undersold it at check-in for sure. They also offer a free airport and downtown shuttle.
    Would definitely come back.

    Owner Response
    Thank you so much for the 5 star review! We are glad that you enjoyed your stay and our team delivered an experience that has you wanting to return. Our team takes great pride in what we do. We look forward to hosting you again when you return to the downtown Omaha area.

    Yours in Hospitality,

    Zak Cook-Isaacson
    General Manager

    Zak C, General Manager at Hotel Deco, responded to this review

  • Wonderful!

    by Colletta H on 2018-08-27 06:55 am

    My daughter and I stayed here when we went to the American Idol Live Concert! The staff at Hotel Deco were very friendly and so helpful!!! The room we stayed in was absolutely beautiful! It was the perfect hotel since it was within walking distance to Old Market! Plus they have the shuttle as well for those that didn't want to walk! Thank you for making it an enjoyable time at your hotel!

    Owner Response
    We are so glad that you enjoyed your stay and that our team met your expectations. Our team was thrilled to hear that you enjoyed your stay. We hope that we are able to host you again when you return to the Omaha area.

    Yours in Hospitality,

    Zak Cook-Isaacson
    General Manager

    Zak C, General Manager at Hotel Deco, responded to this review


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