Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

JW Marriott Essex House New York


    JW Marriott Essex House New York
 in New York
    JW Marriott Essex House New York
 in New York

Reviews

TripAdvisor Traveler Rating:
2276 Reviews
Latest TripAdvisor Reviews

  • Coming Back To The Hotel

    by emergencyexit84 on 2020-05-24 01:31 pm

    Pros
    The room was quiet, ac was good, good water pressure in the shower, high quality breakfast, the service was really great, staff is top notch.

    Cons
    Prices are expensive, and the breakfast wasn't that good.

  • Central Park must do

    by Aaron A on 2020-03-16 08:45 am

    Great property on the edge of times square and Central Park. The staff, property and facilities are all top notch (dare I say "spacious" for NYC). The lobby is gorgeous, as is the restaurant and bar area. The elevators remind you of classic films, and if you get a central park view, you're in for a wonderful treat each time you look outside your window.

    Owner Response
    Dear Aaron A,

    We appreciate your kind words. It was an absolute pleasure to welcome you to the heart of Manhattan, and we're thrilled to see that you were able to take full advantage of our gorgeous Central Park location. From our wide array of amenities to our thoughtful service, every member of our team aims to go the extra mile to make each stay a special one. It would be an honor to continue to be your hotel of choice on future visits to New York City.

    Sincerely,

    Jennifer April Abraham
    Marketing Manager

    Jennifer April A, Manager at JW Marriott Essex House New York, responded to this review

  • Efficient & Convenient

    by bobcX237AP on 2020-03-06 11:42 am

    It had been 5 years since we had last stayed at this peoperty and the recent renovations are quite nice. The traditional Essex House decor shows well in the public spaces, and the lobby is welcoming. Valet and doorman services is quick and efficient, especially for NY. Check-in is quick. The members lounge offers a nice, full breakfast and the restaurant next door is convenient. A variety of packages are offered including different room grades, amenities and meals so pick one that suits your tastes.

  • Excellent front desk staff and great service overall!

    by fishbanewalker on 2020-03-06 10:40 am

    I almost never write a review but the service at the Essex House for our stay here in NY has been so great I decided to write. The valet and bellman were both terrific, incredibly prompt, and helped answer all of our questions. But a special shout out to Melvin at the front desk. He worked super hard to ensure we were in a very quiet room and also helped figure out a room that would work for us since our daughter was unexpectedly traveling with us. Thank you Melvin and all of the staff at this beautiful hotel!

  • Lovely hotel

    by HeatherinEire on 2020-03-06 08:47 am

    Convenient location, clean hotel, nice member lounge. The best were comfortable, and the room was quiet. There's an adjoining restaurant with mediocre drinks and terrible unfriendly service. I wouldn't recommend that.


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.