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JW Marriott Essex House New York


    JW Marriott Essex House New York
 in New York
    JW Marriott Essex House New York
 in New York

Reviews

TripAdvisor Traveler Rating:
2123 Reviews
Latest TripAdvisor Reviews

  • Great hotel!

    by LJ270 on 2019-02-13 08:53 am

    Spent 2 nights at this hotel accompanying my husband on a business trip. Accommodations were very nice and the service was exceptional! The Concierge complimentary breakfast and evening appetizers exceeded our expectation and service was excellent! I loved being across the street from Central Park and a short walk to Times Square, theaters and lots of restaurants. Had a lovely short but sweet visit to the Big Apple! Will definitely stay there again.

  • Can't Beat The Location!!!!!!!!!

    by elle-lifestyle on 2019-02-12 03:02 pm

    I was sooo pleasantly surprised when we stayed at the JW Marriott Central Park ESSEX house. The rooms are clean and decent size given it is NYC and rooms are on smaller size. The building although older has been remodeled and has all the amenities you would want. We stayed there over new years eve with children and found it to be very convenient. Room service was on time and staff was generally helpful.

    Owner Response
    Dear elle-lifestyle,

    Thank you very much for your review. We are pleased to hear that during your recent stay, not only did you receive excellent service, but you were pleased with the size and cleanliness of the room you received, our various amenities, and the convenience of our location.

    Thank you for staying with us. We look forward to welcoming you back to our hotel.

    Jennifer April A, Manager at JW Marriott Essex House New York, responded to this review

  • Enjoy your Stay

    by BKNY201 on 2019-02-07 01:11 pm

    I really enjoyed my stay at the Essex house during Thanksgiving week 2018. Last time I reviewed this hotel I felt the service was a bit lacking but this year all my expectations were met. Great location! Clean spacious room with a view of Central Park etc... With very pleasant staff.

    Owner Response
    Dear BKNY201,

    Your review was an absolute pleasure to read. We are thrilled to hear that you experienced the very best our hotel has to offer during your recent stay, including our high quality service, great location, clean room and scenic views.

    We are glad to know that you noticed a clear improvement in our service compared to your last visit, and we hope to continue to provide you with many more exceptional stays to come.

    Jennifer April A, Manager at JW Marriott Essex House New York, responded to this review

  • Fantastic Hotel just off Central Park

    by Richard R on 2019-02-05 12:28 am

    Booked this hotel for a special celebration trip to New York and I was very pleased with the selection! Everyone of the staff was great including the bellman, front counter, concierge (Michael), lounge staff and housekeeping were very accommodating. The location of the hotel was very convenient for our planned tourist activities. Room accommodations were perfect and appear to be recently refurbished. The suite room was huge by New York standards.

    Owner Response
    Dear Richard R,

    Your review was an absolute pleasure to read.

    We are glad to hear that you enjoyed your stay at our hotel due to the excellent treatment you received from staff, our convenient location near some of New York's most popular attractions, and the spaciousness and luxuriousness of the suite you received.

    We enjoyed having you during your recent trip, we look forward to welcoming you back to our hotel for future New York City adventures very soon.

    Jennifer April A, Manager at JW Marriott Essex House New York, responded to this review

  • Gold and Gilded

    by Marlo K on 2019-02-03 08:51 am

    I recently stayed at this beautiful hotel. What a hidden gem. The rooms have been renovated and they are very luxurious. I highly recommend purchasing the entry-level rooms and asking at the desk if you can pay up for the next level. Even if you don't have a view, it's still spectacular because of the accommodations and luxury of it all. Marble bathrooms, double sheeted linens, fluffy pillows, it's just amazing. The restaurant on site is also a great place to hang out and people watch. This property is very secure and you can only access the guest floors by passing security and showing your key. Absolutely 100% safe if you're a solo traveler. Location is ideal, not too far from Dupont Circle, and Central Park. It is literally steps from Central Park. This is the best neighborhood in NYC. Easy to catch the subway line as well.

    Owner Response
    Dear Marlo K,

    Thank you for taking the time to leave such a thorough review of your recent stay. We are more than pleased to hear that you see our hotel as a hidden gem, especially following our renovations.

    We thank you for staying with us, and we very much hope to have you return to our hotel in the very near future.

    Jennifer April A, Manager at JW Marriott Essex House New York, responded to this review


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