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La Concha Hotel & Spa


    La Concha Hotel & Spa
 in Key West
    La Concha Hotel & Spa
 in Key West

Reviews

TripAdvisor Traveler Rating:
1440 Reviews
Latest TripAdvisor Reviews

  • Beautiful

    by Ald1234 on 2019-10-14 07:16 pm

    Stayed here for 1 night while visiting Florida from Ireland on the 9th of October. Had the absolute pleasure of dealing with Oksana on reception for check in and check out. On check out I had one or 2 minor comments of feedback and she was so professional in dealing with this while resolving everything in an instant. Hotel are very lucky to have an employee like this.

    Lovely surroundings and very central location. Everything you need within walking distance.

    Cannot wait time return here again in the future. Highly recommend!!

  • Amazing property

    by 174charlesj on 2019-10-09 03:36 am

    Absolutely a place to stay in Key West. This is a beautiful historic building. Only a couple of blocks away from the heart of the Duvall Street party scene but you would never know it once you were in the building. It's like stepping back in time. The service is over the top.

  • Great location

    by silva2010 on 2019-10-08 011:17 pm

    Great location on Duval Street. Plenty of hotel parking available. Room was clean and spacious, we had a room on the quieter side of the hotel. Breakfast was as great and we didn't have to wait long for it. Pool area was great to use. Would definitely recommend staying here

  • A weekend in paradise

    by Jet746822 on 2019-10-06 12:27 am

    Lovely time with husband in key west. Stayed at historic hotel la concha. We had taken our he ferry from ft Myers and arrived at hotel at around noon. Even though checkin was not until 3:00 pm we were able to immediately checkin. Our room was very comfortable and we were given two bottles of complimentary water and two complimentary tickets for a well drink, house wine or beer at lobby bar or pool bar. There was infused water 24 /7 in lobby and a nice happy hour every evening from 4:30-6:00 pm. Hotel is situated at the heart of Duval so near all the action. Small but nice pool area, very friendly staff. For one day one of the elevators was not working which was inconvenient. We wanted a late checkout but unfortunately could not get one so had to checkout at 11:00 am which is early considering ferry did not board until 5:00. We were able to store our bags at hotel but we landed up tipping twice once for taking and than once for returning bags ad different employees. Overall nice hotel in great location but a little bit lacking in charm.

    Owner Response
    Thank you for the fantastic review of La Concha Key West. I am thrilled to hear that you enjoyed our luxurious amenities complete with historic elements. It is also great that you enjoyed our early check-in, complimentary amenities and beverages and relaxing lobby area. We too love our convenient location and it is great to know that this worked out well for you. We appreciate your feedback as we continue to elevate the guest experience and hope you will decide to join us again in the near future.

    Best regards,
    Mike Rice, General Manager

    Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

  • Almost a perfect experience... right on Duval in the heart of it all

    by Norman P on 2019-10-01 09:36 am

    We checked in on Friday a bit early and Christian took great care of us. Hotel is right on Duval, a very historic hotel. Very trendy and upscale as you enter. We had a junior suite at the corner overlooking Duval. It was our anniversary so we had Proseco and a cheese plate provided by the hotel. The GM gave us a nice tour of the hotel and we saw the beautiful spa and the cardio equipment (would have loved some free weights). Room and Bathroom was nice. Breakfast is in the lobby area the first day we had breakfast the server was fantastic and though the menu is limited it was perfect for what we were looking for. The pool area is small and does not have great views of anything, but it is well kept and neatly arranged.Frank the concierge recommended/booked us to go on the Danger full day snorkel/kayak tour which worked out great. On the final day we rented bikes from Island Safari rentals (5 min walk) and toured the island and were able to leave the bikes at the hotel and give the keys to the front desk.


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