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La Valencia Hotel


    La Valencia Hotel
 in La Jolla/San Diego
    La Valencia Hotel
 in La Jolla/San Diego

Reviews

TripAdvisor Traveler Rating:
1424 Reviews
Latest TripAdvisor Reviews

  • drinks and entertainment

    by Audrey K on 2020-01-23 11:57 am

    My husband and I stopped here at the end of the night for a final cocktail. We were pleasantly surprised that there was a man singing along with a piano player. It was such a nice way to end our last night. This place is upscale and beautiful.

    Owner Response
    Dear Audrey,
    Thank you for visiting us at La Valencia. We're delighted to hear you both enjoyed drinks and live music in La Sala and look forward to welcoming you back soon during your next visit to La Jolla.

    LaValenciaHotel1926, Manager at La Valencia Hotel, responded to this review

  • Highly recommended

    by 119dustinb on 2020-01-17 10:49 am

    Beautiful property and wonderful staff! Thanks for making our stay a memorable one.

    The front desk agents were very helpful, and even upgraded our room after a brief conversation during check-in. Hotel amenities were great too; my wife loved being able to use the Peloton in their fitness room.

    The Med breakfast was delicious, and the views are fantastic! Don't miss the opportunity to dine during your stay; staff was very friendly and didn't miss a beat.

    Thank you La Valencia Hotel!

    Owner Response
    Dear Dustin,
    It was our pleasure to welcome you and your wife to La Valencia Hotel. From the attentive service to our signature restaurant, we're thrilled to hear that you both enjoyed your stay with us. On behalf of our team, we look forward to your return visit.

    LaValenciaHotel1926, Manager at La Valencia Hotel, responded to this review

  • Great location

    by daviddC6582QQ on 2020-01-16 02:45 pm

    The hotel is beautiful but a little noisy. The cleaning staff knocked on our door around 8:30 am two mornings when we were on vacation; a little too aggressive for us. Checking in we sat for 2 hours in the lobby waiting for our room. They forgot about us. We we're compensated with some drinks, so we weren't upset.

    Owner Response
    Dear David,
    Thank you for reviewing your stay at La Valencia. While we're thrilled to hear you enjoyed our location, we regret that noise detracted from your overall experience at our hotel. We value your feedback and hope to welcome you back soon during your next visit to La Jolla.

    LaValenciaHotel1926, Manager at La Valencia Hotel, responded to this review

  • Disappointing stay

    by lrgc on 2020-01-15 08:37 am

    Disappointing three-night family stay in December: the first night we were in a fairly spacious room with two queens, However it was dank, smelled musty and the smell got worse with the heat, needed on a rainy December night. The room looked out on narrow corridors from both sides and was dark and felt claustrophobic. It was in dire need of renovation. The bathroom, though renovated, was the size of a shoebox. Also, one of the duvets was ripped.

    One of my family has asthma and the smell in the room was intolerable. They had only one other room to offer, right on the street, so we waited for a different room to open up in the morning when they moved us to a light, renovated king room with sofa bed. However, customer service was absent: no apology, no offer of a complimentary breakfast or snack. Nothing.
    I would not recommend this hotel if service and amenities are important to you. There are few amenities: the ground floor is taken up by restaurants and the bar, so no lounge or place to sit in the lobby, no coffee to be found, the gym is minute. Given that we were paying around $500/night, I expected more.
    It's a great location, however.

    Owner Response
    Dear lrgc,
    Thank you for choosing to stay with us during your time in La Jolla. We appreciate your feedback and regret that your family stay did not exceed your expectations. Our team is dedicated to helping each guest experience our AAA four diamond service, and we apologize that your experience was not representative of this. Before your next stay, our reservations team would be happy to assist you with booking a room that meets your family's preferences. We hope to have the opportunity to welcome you back soon.

    LaValenciaHotel1926, Manager at La Valencia Hotel, responded to this review

  • Best staycation of my life

    by ryanbprice_sd on 2020-01-14 04:20 pm

    My girlfriend and I like to take a "staycation" about once every other month or so, and after searching for a new place to stay, we decided to try La Valencia. It seemed like a really nice place to have a fun, relaxing weekend. We definitely didn't expect it to be as nice and charming as it is, so we had an amazing weekend.

    First and foremost, the staff is incredible. Every single person we encountered during our stay -- whether it be the valet, guest services, concierge, etc. -- were genuinely nice and helpful. We don't stay at a lot of high end hotels too often, but when we do we usually come across one, maybe two really nice people. At one point we said to each other how, literally every single person at the hotel is so welcoming and so good to us. Sunday morning before checkout, I mentioned to a girl at the front desk that my girlfriend wasn't feeling well, and she went above and beyond the call of duty to make sure everything was okay and that we were happy. Everyone genuinely made an effort to make sure we had a nice stay. They succeeded and we couldn't be more grateful.

    All the words and pictures can't quite capture just how beautiful this hotel is. We ended up splurging a bit and got a villa that overlooked the water. The villa itself is extremely charming and spacious, and I can't think of one tiny negative thing about it. I think it's worth mentioning that the villa had the best shower I've ever been in -- I swear I'm not being hyperbolic when I say that.

    I know this a bit of a long-winded review, but everything was so perfect and we really wanted to express how much we enjoyed our weekend. We will definitely be coming back next time we both have a free weekend.

    Owner Response
    Dear Ryan,
    We're thrilled you and your girlfriend chose to stay with us for your most recent staycation and experienced the warm hospitality of our staff. It's always a pleasure to hear when our team makes such an impression. We hope to welcome you back soon to enjoy one of our luxurious villas.

    LaValenciaHotel1926, Manager at La Valencia Hotel, responded to this review


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