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LondonHouse Chicago


    LondonHouse Chicago
 in Chicago
    LondonHouse Chicago
 in Chicago

Reviews

TripAdvisor Traveler Rating:
2233 Reviews
Latest TripAdvisor Reviews

  • The best High Tea Place

    by Sokha-Chen12 on 2019-06-26 02:54 pm

    I would like to thank the manager, Catalina and her team for delivering such fabulous food and service as celebrating my first Mother's Day. The place and the staffs have brought us joy. Thanks for making our day special! Would highly recommend it to everyone.

  • Stay at LondonHouse

    by Curious32995594325 on 2019-06-26 05:44 am

    We had such a lovely time at the LondonHouse. The room was excellent, the rooftop bar was an added bonus, and the staff were accommodating and friendly. We will definitely be staying at the LondonHouse again on our next trip to Chicago!

    Owner Response
    Hi Curious32995594325,

    Thank you for taking the time to write a review and for staying with us recently.

    We're happy to hear that you enjoyed your visit and that you had a wonderful experience interacting with members of our team..

    We'd love to welcome you back again soon.

    Thank you again.

    Juan L, General Manager at LondonHouse Chicago, Curio Collection by Hilton, responded to this review

  • Very loud lobby with inadequate elevator service

    by vincentlV7607HX on 2019-06-26 05:00 am

    LondonHouse is in a fabulous location, unfortunately they prioritize being a night club over a hotel

    Extremely loud music is played on the first floor, at all hours of the day and night. A temporary bar is set up in the lobby for people not staying at the hotel

    They shut down two of the eight elevators (both up and down) to service the night club on the roof

    I am sure the roof night club is very nice, I would not recommend staying at LondonHouse if you are looking simply for a nice place to stay

    It is very unfortunate to have such a wonderful hotel in a fabulous location care more about bar traffic than the guests paying top dollar to stay

  • We had a fabulous stay!

    by LyndaAndy on 2019-06-26 00:44 am

    We upgraded to a river view room on check in, which was an added cost but so worth it. The view down the river was fantastic. Loved watching the world go by down below. The room was great, very spacious and very quiet considering how noisy on the street it was when we were down there walking about. We had a few problems with the blind and the safe not working when we arrived but these were quickly fixed after a quick phone call to guest services. The position of this hotel is perfect for walking to all the places we wanted to see for our 5 days in Chicago. The Cloud was a 10 mins walk away and Navy Pier about 25 mins. All staff were very pleasant and helpful, particularly the bar man in the lobby area and our lovely smiley room maid who greeted us by name most mornings! We had a fabulous breakfast in the restaurant on the ground floor every morning which set us up nicely for the day. The staff in there were lovely, too. Our only complaint about this hotel is that we tried on three occasions, at different times to go up to the outdoor rooftop area and were told it was either full or there was a long wait to get a table. It was a very popular venue for people not staying at the hotel to visit. There were long queues waiting to go up in the lift in the ground floor lobby most afternoons/evenings. I would, however, definitely return here on our next visit to Chicago.

    Owner Response
    Hi Lynda,

    Thank you for taking the time to write a review and for staying with us recently.

    We're happy to hear that you enjoyed your visit and that you appreciated our hotel's convenient location for your visit.

    We'd love to welcome you back again soon.

    Thank you again.

    Juan L, General Manager at LondonHouse Chicago, Curio Collection by Hilton, responded to this review

  • Shayne was great

    by jodiek100 on 2019-06-25 04:41 pm

    My reservation was accidentally cancelled through the main reservation center. Shayne was able to still get me a room, honoring the special rate I had booked for my room. He was great and I would go back to this hotel because of him.

    Owner Response
    Hi jodiek100,

    Thank you for taking the time to write a review and for staying with us recently.

    We're happy to hear that you enjoyed your visit and that you had a wonderful experience interacting with members of our team. We will be sure to pass along the kind words.

    We'd love to welcome you back again soon.

    Thank you again.

    Juan L, General Manager at LondonHouse Chicago, Curio Collection by Hilton, responded to this review


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