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Lord Baltimore Hotel


    Lord Baltimore Hotel
 in Baltimore
    Lord Baltimore Hotel
 in Baltimore

Reviews

TripAdvisor Traveler Rating:
1670 Reviews
Latest TripAdvisor Reviews

  • Very Disappointing Stay

    by KingandQueen67 on 2019-11-13 01:45 pm

    Shower constantly changed temps from scalding to ice cold without the knobs being touched. The pillows were extremely uncomfortable. The elevators broke down due to a flood on the 3rd floor (so we were told), they got one elevator working - the line was so long that staff members "suggested" we use the stairs (to the 7th floor, in heels and in evening wear). The heating system in the room was so loud and made crackling noises like it was going to catch fire. There was no ice or vending machines on our floor (looked like there used to be but looked to be removed). Checkout is at 12 pm - at 9 am as we are trying to get up and showered the maid service enters our room without knocking. We sent them away only to have different maid staff attempt to enter our room the same way at 10? Thankfully we had the security lock on. The only decent thing about this hotel was the Tavern - great food and great bartenders. Would patronize only them in the future. We travel often and have never had such a horrible overall experience and when we spoke to the staff they seemed very uncaring to our experience.

  • First time to the USA

    by sallynicol on 2019-11-10 11:43 am

    The room was a great size, TV, wifi , fridge , coffee making facilities and hair dryer . Room was cleaned daily . Downstairs has a tavern and a cafe for dinner and breakfast . Walking distance to Inner Harbour , Little Italy and other sights

    Owner Response
    Thanks for the wonderful review, sallynicol!

    We're happy your time with us was so excellent and that you appreciate our prime location. It's amazing you appreciated our spacious and comfortable accommodations. We endeavor to ensure our guests have a memorable and relaxing experience. We're also happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!

    We look forward to hosting you again soon for another amazing experience. Have a fantastic day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • Historicaly clean

    by Richard G on 2019-11-10 08:27 am

    This gem is a buffet of architecture, history, comfort, eye candy, & so affordable. I slept like a baby & that's saying something cause I rarely, no matter how depleted I am sleep well in a hotel. Do yourself a huge favor, save some money & try the Lord. I think you'll be glad you did!

    Owner Response
    Thank you for the great review, Richard.

    It's outstanding you enjoyed your time with us so much. We love offering the most relaxing and comfortable experiences with our guests and your praise for our bedding lets us know we're doing our job. That's what we like to see!

    We look forward to sharing another amazing experience with you soon! Have a fantastic day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • recommendation

    by Ella D on 2019-11-09 06:28 pm

    If you go to the LB tavern make sure to ask for Joey the bartender he's amazing and he provides great service! (he's also funny) The environment is very chill and comfortable. Joey the bartender makes sure your needs are met and goes out of his way to provide great service.

    Owner Response
    Thank you for the excellent review, Ella!

    We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Joey took such wonderful care of you and made you feel so valued. He is an important member of our team!

    We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • Awesome bartender

    by Savannah E on 2019-11-09 01:06 pm

    Decent rooms downtown in a good location. Check-in was very slow, but Joey the bar tender is the best!

    The lobby bar is nice. Decent selection of beer and wine and the crab pretzel is delicious! Above all, service there was excellent.

    Owner Response
    Thank you for the great review, Savannah!

    We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! Although it's disheartening that our check-in process did not meet your expectations, we're delighted that Joey had such a positive impact on your time with us. We will be sure to pass on your compliments as well as address your concerns with the appropriate members of our team. We'd love to see you again soon so we can share an even more positive experience with you.

    Have a fantastic day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review


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