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Lord Baltimore Hotel


    Lord Baltimore Hotel
 in Baltimore
    Lord Baltimore Hotel
 in Baltimore

Reviews

TripAdvisor Traveler Rating:
1713 Reviews
Latest TripAdvisor Reviews

  • Homey atmosphere

    by 78kareenc on 2020-01-21 08:05 am

    We were lodged at this hotel for a two week training. While the check in was a bit rough (no one helped with bringing our bags up - we were all coming in from very long flights and exhausted), the stay was smooth and comfortable. There are games on the 17th floor. The staff are generally nice. The breakfast buffet could use some creativity.

    Owner Response
    We appreciate you taking the time to share your feedback.

    It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the highest caliber service. Your feedback regarding our check-in system is much appreciated.

    We do hope you give us another opportunity to share a more positive experience with you soon.

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • Stayed 1 night before our cruise

    by Ann4363 on 2020-01-19 01:02 pm

    It's a very clean and comfortable hotel. Parking is amazing. The shuttle to and from the port. The men Billy and Joey amazing men helped me a lot as I am handicap thank you so much. The staff at the hotel are very nice. They even have a restaurant A1. I will always go here.

    Owner Response
    Thanks, Y241WMannm! It's outstanding your time at Lord Baltimore Hotel was fantastic. We can't wait until your next visit! Have a spectacular day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • Great hotel in the heart of Baltimore!

    by z_man_and_the_girls on 2020-01-18 05:57 am

    Traveling for business at the Convention Center, and hotel is located just a few blocks away and very convenient! Room was very clean and well appointed. Older Historic hotel with lots of charm! Staff was very pleasant and ready to serve! Will definitely stay again when in Baltimore!

    Owner Response
    Thank you for the great review

    We're thrilled to hear that you had a great stay at Lord Baltimore Hotel! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.

    Have a fantastic day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • Not a great hotel

    by Aflatus O on 2020-01-16 04:00 pm

    Stayed here on a business trip. The Hotel has the standard notices about the towels and how you can save the world. However, not sure why the room service staff would take away partially used shampoo tubes and leave new tubes every day.... They don't seem to care if just a drop was used. The Hotel is too old and needs a total overhaul. Most furniture and fittings are worn out and needs replacement / repairs. The staff are helpful and internet works. The workout gym is a farce.

    Owner Response
    We appreciate your feedback, Aflatus.

    It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward.

    We hope for the chance to host you again soon for a more positive experience.

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • The bar and specifically J Gayino

    by Excursion236004 on 2020-01-16 01:14 pm

    I was here early and not yet able to meet my colleague. I went to the bar to work and have a glass of wine and J. took amazing care of me. He was one of the most friendly and thoughtful bartenders/hospitality workers with whom I have come into contact. He was friendly, check-in on a regular basis to make sure I had what I needed, and did it all with a smile and a "my friend". Very welcoming and friendly. A nice welcome, especially when you are tired of traveling!

    Owner Response
    Thank you for the fantastic review, Excursion236004!

    We're delighted to hear that you had an amazing experience at Lord Baltimore Hotel! We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to J! We look forward to hosting you again soon for another fantastic experience!

    Thank you again for sharing your review. Have a lovely day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review


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