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Lord Baltimore Hotel


    Lord Baltimore Hotel
 in Baltimore
    Lord Baltimore Hotel
 in Baltimore

Reviews

TripAdvisor Traveler Rating:
1452 Reviews
Latest TripAdvisor Reviews

  • Great meal and bartenders

    by Cbrown521 on 2019-03-10 010:33 pm

    The meal at this hotel and the bartenders Sam and Joey's service were outstanding! Pleasant and great customer service! I will definitely go back again to this Baltimore city hotel! Hire more employees like those two!

    Owner Response
    Thanks for the splendid review!

    It's fantastic you had such an excellent experience with us and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.

    We look forward to hosting you again soon so we can share another amazing experience with you. Have a beautiful day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • Joey!

    by Stacy W on 2019-03-05 03:59 pm

    My friends and I were not having the best time and Joey at the tavern made our day. He called us friend, and he truly acted like one. He was so kind, respectful, and humorous. I can honestly say he made my day!
    Stacy

    Owner Response
    Thank you for the excellent review, Stacy!

    We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Joey took such wonderful care of you and made you feel so valued. He is an important member of our team!

    We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • Nicely Priced and Located for Convention Center Travel

    by ForanGrandForks_ND on 2019-02-28 10:33 am

    I recommend this hotel for visitors to Baltimore who like to walk and take public transportation. Driving is okay too, but the location is in a non-sketchy part of downtownish Baltimore, a 10 minute and well-trafficked walk to the convention center, and also within walking distance to Lexington Market (I took Howard St., which is frighteningly and gloriously derelict, or was at this time), an arena of some kind, and the National Aquarium. The light rail is about one block away. From Penn Station one bus down St. Paul will bet you within 3-4 blocks. Maybe 2.
    The Lord Baltimore has a bakery with full meal service, a tavern, and an alleged Skybar which was not open on my visit. My room was quite comfortable, clean, great temperature control, coffee maker, fridge, and a hallway microwave in the vending area. There is a fitness center on the lower level, two treadmills, free weights, maybe an elliptical--I didn't get to use it. The tavern serves a great beet salad entree. I would definitely stay here again.

    Owner Response
    Thank you for the great review!

    We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.

    Have a fantastic day!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • Great Service!

    by Tkeopeg on 2019-02-23 02:53 pm

    This was our first time at Lord Baltimore. Wow! What a fantastic experience! We went to the LB Tavern, and had the best bartender/waiter, Joey. He was very engaging and personable. WHEN we come back, we will ask for him. He also made us his very own Basil Vodka Lemonade which blew us away. Great food, great service, great experience. 5 stars ?

    Owner Response
    Thank you for sharing this wonderful review, Tkeopeg!

    We are very pleased to hear that you had an enjoyable experience with us! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!

    We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing!

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review

  • First Impression

    by Sparky6103 on 2019-02-17 03:04 am

    First impressions mean a lot to most and this one was all I can say was horrible. As my wife and I walked up the one valet lady was cussing saying "I need my fuc*ing break" the other gentleman was blowing his nose on the sidewalk and the using his hand to wipe it away. He then proceeded into the same door my wife and I were to enter. Inside is cute and the front desk staff was very pleasant. Our room was ok but nothing exciting except the broken lampshades and the fact the heat would never turn off at a preset temperature. We went out for the day as visitors tend to do and got back after 6. Low and behold there was a note on the floor saying if you want house keep call the front desk before 5pm. Well we were not informed of this when we checked in so we missed that boat. Our room had only 2 bath towels, 1 hand towel and no washcloths. We did receive 3 coffee pods but only received 1 cup to share I guess. The bar in the lobby was nice except for the limited drink menu. I don't think we will be coming back anytime soon

    Owner Response
    We appreciate the feedback.

    It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward.

    Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you.

    Onahlea S, General Manager at Lord Baltimore Hotel, responded to this review


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