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Mohonk Mountain House


    Mohonk Mountain House
 in New Paltz
    Mohonk Mountain House
 in New Paltz

Reviews

TripAdvisor Traveler Rating:
2374 Reviews
Latest TripAdvisor Reviews

  • Beautiful Setting

    by Lisa631 on 2019-08-13 12:20 am

    My husband and I just returned from a 2 night trip to Mohonk. It was absolutely beautiful! The view of the lake was breathtaking. We spent a lot of time just sitting on the porch enjoying the peaceful setting away from the hustle and bustle. We hiked to the tower, did a more leisurely walk around the lake, canoed, used peddle boats, sat on the beach , went swimming in the lake , toured the house ...just to name a few things. There were families w kids from new born to college age. There was a lot of activities for teens, tennis , basketball , horseback riding , fitness room, indoor pool, paddle boats, kayaking , disc golf to name a few. The room itself has been renovated without losing the historic charm. This resort just celebrated its 150th anniversary so you will not find anything modern here in terms of decor. You will find a lot of historic charm. Upon booking we saw on the website TVs are available in room on request. We were happy to not have a TV and be unplugged. There is WiFi should you want it. The food was great. Very modern in fact. We have no complaints about the food. We especially enjoyed the outdoor BBQ lunch. All the workers from the minute we arrived were very friendly. If you are looking to really get away and celebrate a special occasion, get some needed quiet time or have quality family time I highly recommend this. Don't be scared by the price. You do get a lot for the price. It is about an hour and a half from NYC. We will definitely be back.

  • Not for kids

    by sarabab7 on 2019-08-13 05:44 am

    The setting and food are amazing, the room was lovely. The problem is it really is not a resort for kids 10-14. The game room is sadly lacking. A ping pong table with no balls, an air hockey table was functional but more than 6 kids over filled the room. We asked about pool tables as our kids like to play and it;s a great way to enjoy time in the rain. We found the billiards room to be comically lacking. There is only one table but the room is too small to make half the shots as you hit the walls with the stick. Also the guestrooms have no TV. I am not opposed to a few no TV days but this should be made known prior to booking. The resort is really suited to retirees and couples.

    Owner Response
    Dear sarabab7,

    We are troubled to hear of your disappointment. We know that rain during a vacation can often be a challenge. Our Concierge and Recreation teams are both often able to help families with ideas to turn kid and teenager boredom around.

    Please contact us directly at guestrelations@mohonk.com if you would like to share more specifics or allow us the opportunity to personally apologize.

    Sincerely,
    Barbara Stirewalt, General Manager

    MohonkGM, General Manager at Mohonk Mountain House, responded to this review

  • Unique Resort in a Breathtaking Setting

    by Stephen W on 2019-08-12 10:57 am

    My wife and I went to Mohonk for the first time for 2 nights this past week and loved it. The room was comfortable and clean with a real fireplace (didn't use it, but it would be nice in the colder months). There are many nooks and crannies where you can sit quietly and read, including a few porches with rocking chairs giving on to spectacular views. Lots of hiking trails of varying lengths and difficulties and many water activities (boating, swimming, fishing). Lots to do. And the food is amazing. The staff don't have the word "No" in their vocabulary. Every time we asked for something, or for some change in a menu item, or for any help of any kind, the response was always "Sure, we can do that for you." They go out of their way to please. It's pricey, but worth every penny. We'll go back. I only wish I had known about this place about 30 years ago!

  • BREATHTAKING

    by jkmc54 on 2019-08-12 09:47 am

    My husband and I were here as "day guests" this past week. While the weather was not cooperative, we did manage to hike and use the boats. Just walking the grounds (when the weather was good) was incredible. It is truly a beautiful place. The barbeque outdoor dinner was good and plentiful. The staff here is more than helpful.

  • Underwhelmed

    by Niki P on 2019-08-08 01:07 pm

    My mom and I booked for a two night stay as we'd heard great things about the spa and were looking for a quick getaway. Little did we know the spa is one of the only redeeming qualities of the hotel. The hotel is celebrating its 150th year. It's important to note the hotel looks, feels and smells like it is every bit of 150 years old- save for the newer spa wing.

    The price tag is over $1000 per night and the room, public spaces, service etc was in a word, awful. Our room had dead bugs in the bathroom ceiling, bugs on our pillows, crowded with dorm room looking furniture, a rusty balcony railing etc. We figured we'd tough it out in that we wouldn't be spending much time in our room though the common areas weren't much better. They were dark, dank, loud and underwhelming. There was a lot of staff around but they weren't friendly, avoided eye contact and in fact when we asked one gent for directions he looked at the hotel supplied map we were holding and stated not once but twice that the hotel maps "suck". It was a bit shocking to hear an employee not talk up the brand or hotel.

    The food was inadequate at best at all the restaurants. Service at the restaurants was lackluster as well. A few times we had to ask for silverware. We ordered a cheese plate for dessert and were presented with three blobs of goat cheese when the menu touted an assortment. The breakfast area seats about 500 people and is so loud, it's jarring. That coupled with the upcharge for espresso made for a lousy start to our first morning.
    The grounds are nice and we spent as much time as we could wandering around, canoeing, on the trails etc - anything not to have to go back to the room.

    Mom and I are both well traveled and enjoy luxury hotels. Unfortunately the value for the money simply isn't there. I would not recommend this spot to anyone and would actually advise someone who was contemplating a stay to look elsewhere.

    Owner Response
    Dear Niki P,

    I am so sorry to read your review and would be more than happy to personally chat with you about your experience to cover more specifics and apologize in person. Please reach out to us at guestrelations@mohonk.com so I may follow up.

    Sincerely,
    Barbara Stirewalt, General Manager

    MohonkGM, General Manager at Mohonk Mountain House, responded to this review


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