Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Mohonk Mountain House


    Mohonk Mountain House
 in New Paltz
    Mohonk Mountain House
 in New Paltz

Reviews

TripAdvisor Traveler Rating:
2355 Reviews
Latest TripAdvisor Reviews

  • Too many extra fees!

    by HoneyPopWallis on 2019-06-26 05:21 pm

    The views are lovely. The grounds are amazing. The "Administrative fees" and taxes are ridiculous. If it's $1,100 per night just tell us up front. Quote the total price with fees, don't piece it out to make it look better on paper.

    Wine & beer with meals should be included for $1,100 per night.

    Loved the boats
    Tennis young pro was disinterested and not happy about his job. Loved the older pro!

  • AHHHHHHH

    by Culture756252 on 2019-06-17 04:33 pm

    Talk about relaxing, i can sit on the porch over looking the lake, in the summer winter spring or fall. We love the relaxing deeling you get walking the grounds, the food is wonderful. its like stepping back in time, rooms dont have tv's unless you request one. cant wait to return next fall

  • Egregiously overpriced

    by chrisg314159 on 2019-06-16 02:32 pm

    For years I have wanted to go to Mohonk Mountain House for their High Tea. I finally went with my partner. Unfortunately it was during winter break in February.

    The place was packed to the rafters with families. There was a line for every meal. However, the food was always good and fresh.

    Our first room was nice, but terribly small. We were ok with it, as it is a very old hotel and rooms tend to be smaller in old buildings. But we didn't expect the walls to be paper thin. We could hear every sound for the family next door. We could hear the tape being removed from the baby's diaper! It was like we were in the same room as our neighbors.

    The staff were very accommodating and quickly moved us to a new room with no questions asked. The 2nd room was a bit better, but there were still kids running up/down the halls and harried parents trying to wrangle them.

    The real shocker was the price. It cost more than $1000.00 for 1 night including meals. For that price we could have stayed at the Four Seasons and been pampered in a tranquil environment. I think the price was beyond exorbitant and borderline criminal.

    I can see the attraction for families with children: lots of activities, many food choices. Lots of things to do with kids, both indoors and outdoors. Think all-inclusive resort or cruise ship.

    Owner Response
    Dear chrisg314159,

    Thank you for taking the time to share your feedback with us. I am sorry to hear that your experience during your stay was negative, and would like to take the opportunity to share that we do not feel that our prices are egregiously high when you consider all that is included in your stay: 3 meals daily featuring fresh locally-sourced ingredients, including the option to enjoy dinner in our Fine Dining Room or at our Chef's Action Stations; daily guided hikes on 85 miles of trails; iconic rock scrambles, boating, fishing, and swimming on Lake Mohonk; complimentary greens fees on our golf course; yoga classes, guided meditation, and fitness classes; countless daily activities ranging from afternoon tea service and family crafts to tomahawk throwing and archery; live evening entertainment; all at no additional expense and without the inconvenience of having to travel off-site while you're on vacation. When you're here, the only thing you need to focus on is relaxing and exploring our mountaintop. Whether you're an outdoor adventurer, wellness enthusiast, history buff, or a foodie, there's something here for everyone.

    Please feel free to reach out to us at GuestRelations@mohonk.com with any additional comments or concerns you may have. We hope to welcome you back to the mountaintop in the future.

    Sincerely,
    Barbara Stirewalt, General Manager

    MohonkGM, General Manager at Mohonk Mountain House, responded to this review

  • Donât bother to join lunch buffet if you got the last seating session at 130pm

    by Yttan88 on 2019-06-11 05:08 pm

    This is for chef-in-action lunch buffet on Friday noon. Don't understand why we were allocated with the last session when the restaurant is not even full. When we arrived, some of the main dishes are finishing/ finished with no re-fill! Even though is the last seating session, we are still paying full lunch buffet price. The chefs were not smiling or friendly. They made us feel like we were stopping them from finishing their shift.

    Owner Response
    Dear Yttan88,

    Thank you for taking the time to let us know about your recent visit with us. We are very sorry to hear that we did not meet your expectations, and would appreciate the opportunity to apologize in person.

    Please contact us at GuestRelations@mohonk.com so that we can follow up with you directly and speak about this matter with you in greater detail.

    Sincerely,
    Barbara Stirewalt, General Manager

    MohonkGM, General Manager at Mohonk Mountain House, responded to this review

  • Feast for your eyes

    by ltyner_10 on 2019-06-11 07:09 am

    Our 2nd stay and we love the grounds and freedom to roam around the house. Rooms are clean nothing special and I find they can be noisy... you hear everything. Food is plentiful and very good. We really enjoyed the 4 course option and. the BBQ outdoors to switch it up. Staff super friendly. Some say its very expensive but for what is included and the services they provide I feel its fair..We did not get spa treatments but purchased a day pass for use of facilities ...they ask that you don't use cell phone as not to disturb guest but dont ask the guest to honor a quiet zone that being said we were very disapointed that a large group go girls yacked for 2 hours no stop. I was looking for tranquility so left the mineral pool area to go find quiet in the couples solarium (so Beautiful) only to have to listen to more chitter chatter...Total rudeness and surprised a employee did not adress this. So if your looking for quiet this may not be the place for you save the $40 fee and find a gazebo to zone out. The Mountain bar was our favorite place to enjoy cocktails before dinner and strolling then lakeside was beyond beautiful with the gazebos lit up...Just beautiful. Cant wait to return. Helpful tips for getting a quieter location would be to ask to avoid hallways leading to dining rooms... A lot of foot traffic all day.


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.