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Newport Beach Hotel & Suites


    Newport Beach Hotel & Suites
 in Middletown

Reviews

TripAdvisor Traveler Rating:
1014 Reviews
Latest TripAdvisor Reviews

  • weekend getaway

    by alyssa46 on 2019-11-11 12:03 am

    We stayed at the hotel and suites for 2 nights. The front desk was great. The finders of lost things done with a sense of humor and patience. We were very happy with the excellent service. Thanks for making our stay enjoyable.

  • We could barely sleep.

    by ScubaDiver-Traveller on 2019-10-13 04:28 pm

    We took the largest room (2 bedrooms) in the newest building for 2 nights. We could barely sleep. Every bedroom is designed with the air vent located right above the bed. This means it will blow air on your face all night... with an unpleasant on-off sequence all night.

    When the ocean wind outside blows hard, it enters the air vents and creates a constant whistle in the room during the night.

    The room was good and new. The bathroom is great. Everything was clean. Unfortunately the air vent killed it for us.

    We also interacted with some front desk staff that had no clue about important visitors' activities in the city. One of them had never been to the Vanderbilt Mansion and could not talk to us about it... and it is the biggest tourist activity in the city...
    I blame management for not sending front desk staff to all tourist activities so they can advice guest properly.

    One telephone did not work and was not repaired during our stay.

  • Not the Best

    by Dewey4321 on 2019-10-10 010:25 pm

    I truly hate to give this review. I was very excited to stay at this historical hotel. I must say this is not a typical historical hotel compared to the other ones I have stayed at.
    This hotel was over $350 for one night. Definitely overpriced! It is average at best. The room was clean, but not spectacular. The pictures do not look like the place on the inside at all. I was in the older hotel. Maybe the other part of it across the street is better.
    The fire pit they show you in the picture looks nothing like that. It is on the roof of the newer building. There is a huge hot tub up there too. I did not go in it. It looked like a giant water barrel. Unimpressive.
    The hotel is not close to the town. You will have to drive to town and park which isn't easy to park!
    The restaurant in the hotel is barely existant.
    The place smells moldy when you walk in.
    My room was directly across from the laundry. The laundry was quiet though.
    They were resurfacing the roads while I was there. It was terribly loud. The hotel was not busy. Not sure why they did not put us on the other side of the hotel. I guess at least it got us up and going early.
    A positive about the hotel is that it is across the street from the water. Parking was easy.
    The picture of the room I thought I bought had a balcony and a view. For $350+ I did not have a balcony or a view.
    I will not be returning to this hotel and unfortunately cannot recommend it. It was a disappointment to me and my friends.

  • Fun times

    by Meika20 on 2019-10-08 10:10 am

    Newport Beach Hotel & Suites by far is the place to stay. Starting with Zak always caring of your needs. Friendly front desk. The room at the suites are amazing my wife comes up every December and January. We stay in the same room corner suite it's just beautiful. Highly recommend to all. The Portonova's

    Owner Response
    Thank you for being our guests at the Newport Beach Hotel and Suites and writing such a wonderful review. I am so pleased to hear you enjoyed your stay with us and I am sure Zak will be humbled by your kind words as well. We look forward to seeing you again soon for another stellar experience!

    srnhg, Manager at Newport Beach Hotel and Suites, responded to this review

  • Visit to Newport

    by DanielG567 on 2019-10-06 02:38 pm

    Good location right near beach but way overpriced for this time of year; not worth it honestly. The hotel is very clean but the expensive room we were assigned was worn and very small. It was hard to open up luggage without hitting something. The bathroom was tiny, and the sink really more of a bowl attached to the wall. There is a nice fitness room and a spa for massages. There is also an empty bar and cafe with no food or drinks because there is no proprietor who has leased the space.

    Owner Response
    Thank you for your review of the Newport Beach Hotel and Suites. We appreciate guest feedback. It is only through feedback such as yours that we are able to maintain and indeed, were necessary, improve upon the service that we provide to our valued guests. We do hope you give us another opportunity to share a more positive experience with you soon.

    srnhg, Manager at Newport Beach Hotel and Suites, responded to this review


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