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Omni Berkshire Place, New York City


    Omni Berkshire Place, New York City
 in New York
    Omni Berkshire Place, New York City
 in New York

Reviews

TripAdvisor Traveler Rating:
4806 Reviews
Latest TripAdvisor Reviews

  • Omni Berkshire Place NYC

    by SEAKAYII on 2019-11-14 03:54 am

    Convenient mid-town location, but also noisy and congested location. Would consider this to be a business hotel not appropriate for leisure travel or families with children. Enrolled in the Omni Hotel Select Guest program while at the hotel, although I would prefer staying at a Hilton, Marriott, or Hyatt property. No mini-refrigerator in the large closet space; ice machine on the floor was inoperative. Hotel decor is rather drab and unexciting. Staff were friendly and courteous.

    Owner Response
    Thank you for choosing for your recent business visit. While we are happy you liked our courteous staff and convenient location, we regret not meeting all of your expectations. We hope you will reconsider and give us a chance to make it up to you.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • Daughterâs

    by colasc810 on 2019-11-13 01:42 pm

    The Omni surely did not disappoint for my daughter's birthday trip. The room was such a great size and clean. The staff was very friendly upon arrival. The location could not be any better. Especially since we walked to Broadway shows every night. Cannot wait to stay here again!

    Owner Response
    We wish your daughter the happiest birthday! Thank you for choosing the Omni Berkshire Place to celebrate this special day. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our spacious accommodations and cordial associates. As you rightly said, located on 52nd Street, between Madison and 5th Avenue, in the heart of Manhattan, we enjoy providing our guests a relaxing getaway with convenient access to all that our exciting city has to offer. It was our pleasure having you, and we look forward to seeing you and your family again on your next visit to New York City.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • Best place in midtown NYC

    by ConHorn on 2019-11-12 03:08 pm

    This is my second stay at the Omni Berkshire and it is the only place I will stay in NYC!!! The hotel is lovely, great location, rooms are very comfortable and the people are amazing. They truly make you feel special!
    You can walk to Rockefeller Center, Central Park and Times Square all within minutes!!!
    Can't wait to return!

    Owner Response
    We are delighted to read this was your second stay with us. It is great to know that our staff, comfortable accommodations, and convenient location had such a positive impact on your stay. All of us at Omni Berkshire Place look forward to having you and your family stay with us again.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • Margaret

    by Callie H on 2019-11-12 02:36 am

    We were in NYC for a wedding with a bunch of our friends. We had so much fun at the Omni. Everyone was so friendly and helpful - from the bellman to the concierge to room service! Thank you for a wonderful trip!

    Owner Response
    Callie,

    It is great you and your friends had an excellent stay while you all were here for a wedding. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. It was a pleasure having you as our guest, and we hope to see you again soon at Omni Berkshire Place.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • Very comfortable hotel in great location

    by ruthnQ7721FB on 2019-11-11 05:58 am

    I stayed at the Omni Berkshire when I was In New York for a business trip. It was a large room, clean, comfortable bed and great location. I will definitely go back next time I have to stay in New York. Staff was friendly and made the visit enjoyable.

    Owner Response
    Thank you for choosing our hotel while you were in New York City for business. We are glad our location was convenient for everything you wanted to do on this visit. It is delightful to know you appreciated our comfortable bed and spacious accommodations, as well as our friendly staff. All of us at Omni Berkshire Place look forward to having you stay with us again.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review


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