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Omni Berkshire Place, New York City


    Omni Berkshire Place, New York City
 in New York
    Omni Berkshire Place, New York City
 in New York

Reviews

TripAdvisor Traveler Rating:
4658 Reviews
Latest TripAdvisor Reviews

  • Excellent hotel, location & weekend price

    by KodoDrummer on 2019-05-21 05:59 am

    Great value. I think we were very lucky to get a weekend price of US$225 a night. Very good price for the location and hotel quality. On top of that, we were give a huge room. Excellent hospitality and friendly staff.

    Owner Response
    Thank you for your kind review. We are happy you enjoyed your stay at Omni Berkshire Place. It is our goal to deliver great value at a fair price and we like hearing we have accomplished just that. We believe fresh and comfortable accommodations, excellent customer service, and our wonderful location make us an excellent choice. We appreciate your business and hope to welcome you again the next time you are in NYC!

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • 10th floor-Overlooking Madison Ave

    by Chris P on 2019-05-19 07:53 am

    The Room was excellent and spacious. High ceilings, master bedroom and master bath was excellent! Soaking tub, nice shower with perfect water pressure and enough room to get around without feeling claustrophobic. The living area was very nice as it provided more than enough room to walk around while providing nice views of madison avenue. Probably a perfect room during the Macy's day parad. Overall a great experience!

    Owner Response
    Chris,

    Thank you for the glowing review of Omni Berkshire Place. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We designed our rooms with the feel of an Upper East Side residential townhome combining tradition, style and most importantly comfort. We also appreciate you highlighting the in-room amenities along with the mesmerizing views, and we look forward to welcoming you back soon.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • Big rate for an OK room

    by Daydream01772100752 on 2019-05-19 04:56 am

    At $700/night I expected something more from this otherwise well reviewed hotel People were great. But the room was a classic over-priced New York City hotel room. Nice location and service good. The $23 triple latte/espresso was over the top for breakfast as well.

    Owner Response
    Dear Daydream01772100752,

    We value guest feedback and we thank you for taking the time to share yours. We're happy our great location and hospitality served you well, but we are very sorry that you were disappointed with the cost of your room and that we failed to provide the value you deserved. We hope to have another chance in the future to regain your trust.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • â­ï¸â­ï¸â­ï¸â­ï¸â­ï¸ 5 STARS start to finish

    by Corrie-Beth L on 2019-05-18 11:37 am

    Absolutely outstanding stay. I attended a group event, held in house, and stayed two nights at the Omni.
    Hotel staff was exceptional. Doormen were polite and courteous; going above and beyond! Housekeeping was efficient and friendly. Room service was so fast.
    And we ran into an incident with a guest who accidentally made a huge ruckus in the hall. The staff's prompt response to the issue and resolution of it deserves 5 Stars.
    Thank you Kelly at the front desk and Jess for your lovely handwritten note. Beautiful touch. Thank you Francesca for your attention to our stay!
    And the incredible tall doorman that helped us all the way to our car!!! (I wish i caught your name)
    Xo
    Look forward to staying with you again!

    Owner Response
    Corrie-Beth L,

    We are happy you had an excellent stay at Omni Berkshire Place. Our dedicated team appreciates compliments for a job well done. Thank you for calling attention to their great work. Please be assured that we will share your comments with the associates you mentioned, especially with Kelly, Jess, and Francesca, to let them know how much our guest recognize their efforts. It is also a pleasure to read you loved our housekeeping and room service. Thank you once more for your gracious remarks about our Doormen, and we look forward to hosting you on your next trip to Manhattan.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review

  • Great Place, very convenient, Great location.

    by Don M on 2019-05-18 08:01 am

    Theater District, St. Patrick's, Restaurants. Great service, clean rooms. Visited New York City for a wedding visited 2 or 3 local restaurants/bar all walking distance. Got to use the umbrella provided in the room. Thank you for a wonderful time.

    Owner Response
    Don,

    Thank you for choosing to stay with us at Omni Berkshire Place while you were here for attending a wedding function. We are thrilled to know you were impressed with our prime location close to many restaurants and various attractions of the city. It is also a pleasure to read you loved the exceptional service provided by our courteous associates and our spotless accommodations. We appreciate you letting us know how much you enjoyed your time with us, and we look forward to welcoming you again on your next visit to the Big Apple.

    David C.
    General Manager

    00gc, General Manager at Omni Berkshire Place, responded to this review


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