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Omni La Costa Resort & Spa


    Omni La Costa Resort & Spa
 in Carlsbad
    Omni La Costa Resort & Spa
 in Carlsbad

Reviews

TripAdvisor Traveler Rating:
3273 Reviews
Latest TripAdvisor Reviews

  • Kids pool is great but service is lacking

    by awalk1 on 2018-08-20 03:20 pm

    Restaurants were so slow, food options not great and there were so many mosquitoes you'd think you were in a third world country.The kids pool was fun for the kids but alone it wasn't enough to make it worth the trip.

  • Pool

    by Miamorehigg on 2018-08-19 09:22 pm

    Everything was really nice except the family pool and splash areas were way too crowded. It seems it is not only the hotel guests that use the facilities but also members of the club there. I had a very rude member kick me out of my lounge chair because he said it was part of his group of chairs he had been saving.

  • 2 star check in experience

    by PersianG48 on 2018-08-19 04:31 am

    I spent only one night at this resort so I can't really elaborate too much but the check in process was disappointing. I get more attention at a 3 star hotel than here. The person at the desk just basically asked for my name, credit card and ID, he handed over my key and a map to my room. That was it!I obviously was able to find my way to the room but that was certainly not my expectation from a 5 star resort. I even expressed my disappointment to a follow up email that was sent after my departure asking how my experience was and I got no response back which is even worst.
    The resort is beautiful. The room was really nice, spacious and clean.
    Just keep in mind there is a minimum of $20 for a room service.
    The resort is obviously very family oriented so keep in mind you will see lots of kids around.

  • La Costa resort

    by 671howardr on 2018-08-17 06:33 am

    If you don't have small children, don't bother going. Kids everywhere. What used to be an elegant and wonderful resort and spa has turned to the equivalent of Chuck E Cheese. It took an unreasonable length of time to get any staff person on the phone. The only positive thing to say is that the valet staff was wonderful.

  • Ants Were Swarming the Bathroom

    by U8081IQandreasl on 2018-08-17 00:29 am

    Housekeeping left a candy wrapper in the bathroom. When we first saw it after settling in, it took at least an hour for housekeeping to come and when she did arrive she didn't know what to do and said someone would come with poison! It was horrifying. She did finally proceed to discard the wrapper and re-clean the bathroom (they were crawling on the mirror, everywhere!), which fixed the issue but at that point it was so late in the evening the dinner we had planned was ruined. Also, even though we stayed in a larger room, there was no loveseat or couch or comfortable seating area. The hotel is huge, and the part we stayed in was very old and desperately needed to be cleaned and updated. The adult only pool was the only highlight of the visit, but the rooms are so far from the main areas that this resort feels more like a giant apartment complex then a vacation destination. Although I love the Omni in Scottsdale and Palm Desert, this one seems to be falling apart.


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