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Omni La Costa Resort & Spa

    Omni La Costa Resort & Spa
 in Carlsbad
    Omni La Costa Resort & Spa
 in Carlsbad


TripAdvisor Traveler Rating:
3520 Reviews
Latest TripAdvisor Reviews

  • Summer staycation

    by Stephanie C on 2019-08-18 10:55 am

    It's a beautiful resort and I've been there several times. However the reason why I rate it as average is due to its service. It's at least $400 a night for weekends, but somehow it feels like a 3 star hotel
    Service... the place and the grounds are like 5 star, but they just have to work on their followup. Also the food/ dining options are limited, which was one of my points in the email I sent them. I had send an email feedback as requested by them after each stay, And never heard back. First time experiencing where they never acknowledge the feedback or even thank for my time to write it. I gave many good suggestions and feedback, wrote courteously but still have yet to hear back. I live not far ,so I planned on staying again whenever we feel like it for weekends getaway, but now it's left a little bitter taste...

  • Horrible stay

    by 217meghanf on 2019-08-18 01:54 am

    So sad this once amazing resort has gone down hill. Rooms are old and dirty. Dogs and loud families with no respect for sleeping neighbors is the norm. Uncomfortable beds and Minimal staff with availability to help keep guests frustrated. Long waits, weeds all over the grounds and the lack of attention to detail make this resort one I won't stay at again. Not worth the price.....we wish we would have stayed elsewhere. So disappointing.

  • Old and tired

    by 115MarkM on 2019-08-16 06:15 pm

    Arrived at 5:00 pm after traveling for most of the day. Room not ready. Went to bar. Waiting for phone call. Nope. Went to desk at 6:30. It was ready. Put us in 521. Felt like I was walking into the $39 La Quinta inn. Way back in the far reaches of the property, aka the la Costa barrio. Definitely not worth what they charge. Even though they left me a used q-tip on the bathroom counter. I'd rather be in the new holiday inn than in this place for 2 nights. Disappointed to say the least.

  • Blissful Escape

    by MarketingDiva on 2019-08-15 02:34 pm

    The drive alone is enough to visit this beautiful resort. The property is situated in the most relaxing part of Carlsbad you can imagine. The grounds are colorful and lush. From the time I checked in I started to relax. Billy the valet is wonderful and went out of his way to make sure I knew where my room was. Since I drove down and the property is so large, Billy let me follow him to where I needed to park so I wouldn't get lost. The 21+ pool is a must do! And I think all hotels need to have one.

    Now for room 556: 1. The room overall was large, the bed amazing, and close to the garden pool. 2. The lamp shades and other decor need to be cleaned. The shades looked like something exploded on them, and the other items were very dated. 3. When I checked in the balcony door was open which was a little scary. 4. I love taking bubble baths and was looking forward to one, but when I checked the bathtub wasn't clean, and had hair in it. Since I was only there for a night it didn't make sense to call house keeping. So no bath. :( 5. There's no sound proofing...AT ALL!!! The noise in the morning is overwhelming!!!! I could hear every step above me, housekeeping with their carts in the halls, the children singing the wheels on the bus in the courtyard, my neighbors conversation, and every single step above me (I had to mention it again because it was that bad!) - so sleeping in was not a thing.

    While the grounds are beautiful and the pools amazing these rooms need to have SOUND PROOFING ADDED ASAP, and be upgraded to match the rest of the resort.

  • Returning guest

    by Kavedas on 2019-08-12 09:53 pm

    I write this review after I ichecked out Today. The resort is great, fun and you can spend all day there without leaving it
    Many pools. Restaurants. Tennis courts. Basketball. Golf
    I had great time with family
    Good job Omni la costa

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