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Omni La Mansion del Rio, San Antonio


    Omni La Mansion del Rio, San Antonio
 in San Antonio
    Omni La Mansion del Rio, San Antonio
 in San Antonio

Reviews

TripAdvisor Traveler Rating:
4660 Reviews
Latest TripAdvisor Reviews

  • Good hotel

    by Escape13940686879 on 2019-05-19 10:20 am

    The hotel was classic, takes you back to a feel of old Spanish time which is nice. The rooms were small yet clean, hotel service was very good. Pool was very small. The entire hotel staff was incredibly nice and pleasant. Unfortunately we were told there was no self parking but there was a parking garage across the hotel, although the valet was very prompt and did a great job. (We previously had a bad experience at a different hotel in aspen where they scratched our vehicle, so we usually choose to self park.)

    Owner Response
    Dear Escape:

    Thank you for your feedback and positive review! I am happy to hear that you enjoyed your stay with us! We take pride in providing great customer service and making our guests feel welcome and at home! We look forward to your return.

    Christine N.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Fabulous Hotel

    by Excursion04013607499 on 2019-05-19 08:53 am

    We stayed in two rooms that connected via a shared balcony. I would highly recommend a balcony room overlooking the riverwalk. People watching and the closeness to being on the river is an amazing experience.

    Owner Response
    Dear Excursion:

    Thank you for your positive feedback! We are happy to serve you and are delighted to know that you enjoyed your stay. We look forward to your return in the near future.

    Christine N.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Great spot!

    by dcnjln on 2019-05-14 05:28 pm

    We had a fabulous stay at The Omni. The hotel is in a perfect location in the city and on the riverwalk. Our room was fine. One strange thing is that the doors/windows do not look out on anything but the hallway into the courtyard. It was strange, but nothing that wouldn't stop me from staying there again. The staff was always very attentive and had cold waters behind the front desk to hand out any time we asked. The room did smell a little musty, but we overheard that the hotel may be starting to go through a renovation soon. We had one issue in our bathroom, but it was fixed immediately. The hotel had a coconut water in the lobby for all guests that was delicious. The pool area was fine. Not enough seating, but we were always able to find a spot after a few minutes. The pool was warm- a bit cloudy, but nice to get refreshed. At one point we ordered a seltzer by the pool and was a bit astonished at the end of our stay to find out we were charged $7.00 each. I guess the pool service is like room service. Oh well- now we know. Overall, I would definitely stay here again and would recommend it to anyone.

    Owner Response
    Dear dcnjln:

    Thank you for the review! We are delighted that you enjoyed your stay with us! We are in the process of renovating our guestrooms this year while being careful not to lose the style which we believe makes our hotel an authentic destination. We hope to see you back soon!

    Christine N.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Great location

    by GrandTour00995330293 on 2019-05-14 07:30 am

    It's nice to step out of the hotel directly onto the River Walk. The bathroom was small and the room needed updating, but it was comfortable enough and clean. Our particular rate was excellent. The online checkout process was so easy.

    Owner Response
    Dear GrandTour:

    Thank you for your feedback! We are happy to serve you and are delighted to know that you enjoyed your stay. We are in the process of renovating our guestrooms this year while being careful not to lose the style which we believe makes our hotel an authentic destination.We look forward to your return in the near future.

    Christine N.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Good place on riverwalk

    by Adrian G on 2019-05-13 02:10 pm

    Nice place to stay on the river. I would recommend this place to most anybody looking for a nice place to stay on the riverwalk itself. Clean rooms, valet is ok, but garages only fit 6ft tall vehicles, our family van was rejected.

    Owner Response
    Dear Adrian G:

    Thank you so much for visiting and the kind review. We look forward to welcoming you back when plans allow.

    Christine N.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review


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