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Omni La Mansion del Rio, San Antonio


    Omni La Mansion del Rio, San Antonio
 in San Antonio
    Omni La Mansion del Rio, San Antonio
 in San Antonio

Reviews

TripAdvisor Traveler Rating:
4767 Reviews
Latest TripAdvisor Reviews

  • If you have allergies to mold - steer clear.

    by 980paa on 2019-11-11 08:03 am

    The hotel is in a convenient location to the river walk and staff were friendly. However, this hotel has a serious
    mold and mildew problem. If you have allergies to mold steer clear. Several people in our party were not well during the hotel stay because of it. Due to its location on the river, hotel management needs to pay closer attention to mold/mildew control. That said, they were in the process renovating one part of the hotel, hopefully they strip it down and replace all carpet, drapes, etc.

    Owner Response
    Dear 980paa:

    Thank you very much for this detailed feedback about your stay. We will review these issues with our dedicated associates to insure we are continuously improving the hotel. The renovation will include upgrades like new furniture, new carpets, new air conditioning units and a complete re-do of the bathrooms. We hope you'll visit us in the future so we can deliver a more pleasant experience.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Excellent Stay

    by RDSmith3 on 2019-11-11 03:43 am

    Excellent stay and convenient location on the Riverwalk. We would stay again if booking for the area. Incredibly pleasant staff, wonderful food, and quiet room accommodations. Made us feel welcome and relaxed.

    Owner Response
    Dear RDSmith3:

    We appreciate your wonderful comments on our accommodations and service. We pride ourselves in delivering exceptional service and are happy to hear you have enjoyed your time with us. We hope to see you again very soon.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Lots of Unique Charm

    by Sydney S on 2019-11-08 06:40 am

    I attended a conference at this hotel. What a great location! The conference rooms were very nice for our group of 150 people. The layout can be a tad confusing, but everyone seemed to figure it out soon enough.

    The rooms were clean and the beds were comfortable and we had a small balcony (not a great view, but still a fun place to sit). I also liked that there was a counter outside the bathroom with a mirror and outlets. A nice feature when you're sharing a room with a colleague. Oh, and the courtyard pool area is very pretty too!

    The staff was fantastic and so attentive. I don't think I even had the chance to open the outside doors!

    The location of the hotel is fantastic. Right on the riverwalk, and so close to all kinds of bars and restaurants. The hotel is also a short walk from the Alamo and museums. The hotel also has a good bar and restaurant. We ate breakfast there twice - outside next to the river. Very pleasant!

    Great venue for an event!

    Owner Response
    Dear Sydney,

    Thank you for sharing your wonderful comments. We pride ourselves in delivering exceptional service and are happy to hear you have enjoyed your time with us. Our location and rich history are definitely highlights of our hotel that we are very proud of. We are fortunate to have a property in the heart of San Antonio's River Walk that brings our guests just a few steps away from must-see attractions. We hope to see you again soon.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Most wonderful place for a honeymoon

    by JeanneD264 on 2019-11-07 04:57 pm

    We stayed here for a 2nd honeymoon in September. The staff made us feel so welcome including champagne, chocolate strawberries and more delivered to our room. The hotel is very comfortable, luxurious and the balcony over the San Antonio Riverwalk makes everything seem so romantic. The food we had was outstanding. We ate at the restaurant several times it was top notch each time. We are looking forward to our next trip to San Antonio.

    Owner Response
    Dear Jeanna -

    Thank you for sharing your experience and for your kind remarks regarding the level of service and accommodation you received while you were our guest. Every associate at Omni La Mansion del Rio is committed to delivering an exceptional experience from arrival to departure; we could not be more pleased to hear that you enjoyed your visit. We look forward to your return!

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review

  • Overall good

    by shanehakala on 2019-11-07 03:41 am

    Overall it was a good place to stay. The hotel layout is a bit confusing but for how old the building is it really is not in bad shape. When I stayed the hotel was under construction but you would not have known that unless you walked into it and even then they had signs on curtains or closed doors warnings g of it.

    Owner Response
    Dear shanehakala:

    We are pleased to hear that you enjoyed your stay with us. Thank you for being patient with us while we undergo the re-imagination of our rooms. While the renovation will include upgrades like new furniture, new air conditioning units and a complete re-do of the bathrooms; the hotel will retain the Spanish Colonial features like shared balconies and open air corridors. We hope to welcome you back again soon.

    LMDR-M, Manager at Omni La Mansion del Rio, responded to this review


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