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Omni Mount Washington Resort, Bretton Woods


    Omni Mount Washington Resort, Bretton Woods
 in Bretton Woods
    Omni Mount Washington Resort, Bretton Woods
 in Bretton Woods

Reviews

TripAdvisor Traveler Rating:
594 Reviews
Latest TripAdvisor Reviews

  • Lovely spot but all rooms are pet friendly

    by islandbreezer on 2020-03-14 04:30 pm

    We stayed here for one night and the accommodations were very nice. Super clean and comfortable but please know all rooms are pet friendly but they say they do a deep clean after a pet in the room. My husband has severe allergies and asthma so I called ahead and spoke to a woman who said she would make a note of this that I requested a room that is NOT pet friendly. It was not communicated to us at that time of my phone call request with this woman that every room is pet friendly and it was not until we arrived that the gentleman at the desk told us all rooms could have pets in them. My husband did develope a cough and did have to take extra meds that night and we would choose to stay up at the main mount Washington hotel next time due to this complication.

    Owner Response
    Thank you for your review. We are very sorry that we didi not meet your expectations and that we failed to communicate properly. We will discuss your situation with our management team. We do hope that in the future we will have the opportunity to welcome you back to the resort, perhaps for a stay at the Omni Mount Washington Hotel.

    Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review

  • NH February Vacation

    by MarciaKw on 2020-02-27 02:03 am

    Took the grandkids for a ski trip. Bretton Woods is an awesome mountain for intermediate skiers! The trail conditions were excellent. The only issue we ran into was lower cost eating options for kids. The dinner at the Arms was $280- for 2 adults & 3 kids (the kids had Mac & cheese and penne pasta) ?. Apparently a lot of local restaurants are closed Mon-Weds. Our room for 5 was great. 2 twins in an adjacent room w/door to our room. Queen and comfy roll away.

    Owner Response
    Thank you for your review and for joining us for a ski trip with your grandchildren. We are delighted to know the trail conditions made for some awesome skiing. We do apologize for any issues you experienced with dining and hope that you'll let us know if we can assist in planning dining reservations that best suits your family when deciding on a future visit. We appreciate your comments and look forward to welcoming you again.

    Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review

  • Would be almost perfect if had a trail to the Nordic Center

    by GNIBoston on 2020-02-23 04:41 am

    The Inn has great location, it is cozy and the service is wonderful .Good and quiet room, very clean, nice view, Good temperature control in the room. Excellent service at the front desk.
    Possible improvements are the following. 1) To make a ski trail to Nordic center from the Inn. If you have to take a shuttle or your car from the Inn to the Nordic Center, it defeats the purpose of staying right in the resort, the point is that you don't need a car for commuting from your room to the Nordic Center 2) The Wi-Fi in the room on the 3d floor was somewhat OK, but sometimes interrupted, and in the evenings weak 3) The fitting sheet on the bed would suit the Inn of this class better than a flat sheet tucked under the mattress .4) Our room would need a new faucet in the bathroom and a night light.

    Owner Response
    Thank you very much for taking the time to share your review. We are so pleased to know that you enjoyed the location of the Inn as well as wonderful service. We do apologize that we did not fully meet your expectations. While conditions on trail openings do change, there is in fact a Nordic trail right from the Bretton Arms to the Mount Pleasant Loop, which then leads to the Nordic Center and the full Ammonoosuc Trail System. We do apologize if our staff did not make that clear. We are sorry the wifi in your room was not fully dependable and appreciate your patience. We'll also share your feedback with our housekeeping staff. We do appreciate your comments and look forward to welcoming you to Bretton Woods again.

    Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review

  • Warm, comfortable, and friendly

    by 207curtis on 2020-01-01 01:07 pm

    We stayed here for four days with our two teen age children for a holiday ski vacation. Our room had two bedrooms and a sitting area and nice bath. The parlor and wine bar downstairs had nice spaces to read or chat or play games in. We did all of these, though not at the same time! The small plates in the bar were good and not crazy expensive. Dinner and breakfast in the main dining room were pricey - but excellent food and service. We had intended to stay at the main lodge but really like the quieter inn. It was also a pleasant walk either up the road or through the woods on the path to the lodge, which we also enjoyed. Highly recommended!

    Owner Response
    Thank you for taking the time to share your review. Your holiday ski vacation sounds like a perfect New Hampshire getaway. and we are delighted to have been a part of this special experience. We do have many guests who prefer the more intimate setting at the Omni Bretton Arms Inn. We are so happy to have had you as our guests and hope we can offer you a warm welcome again soon.

    Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review

  • New England Inn Hospitality

    by 40erinc on 2019-12-27 02:29 am

    The Bretton Arms is pet friendly in every way. They remember my dog's name, housekeeping visits her and puts the food channel on for my dog and the Innkeeper walks her if I am away for a long period of time. The restaurant is fine dining at its best from wine selection, caliber of wait staff and superb food.

    Owner Response
    Thank you for taking the time to share your review and for joining us at the Omni Bretton Arms Inn. We are happy to have made your stay with your pet an enjoyable one -we know that many guests have pets and we are happy to do what we can to accommodate furry friends as well. We are glad to know your dining experience was a memorable one as well. We hope to have the pleasure of welcoming you again soon.

    Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review


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