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Omni Parker House, Boston


    Omni Parker House, Boston
 in Boston
    Omni Parker House, Boston
 in Boston

Reviews

TripAdvisor Traveler Rating:
9509 Reviews
Latest TripAdvisor Reviews

  • Unfortunate Covid Cancellation

    by Q3476GGjasonc on 2020-05-19 01:12 pm

    My wife and I were scheduled to meet friends of ours at this hotel over Memorial Day Weekend. With the Covid issue, Omni had to cancel our reservations. I unexpectedly received an overnight package today with one of the hotel's famous Boston Cream Pies inside. What an incredible gesture! This just solidifies why I always choose Omni Properties when I can. Can't wait to rebook at a later date and enjoy a slice in person. Thank you, Omni Parker House team.

    Owner Response
    We're sorry we won't see you this weekend but are pleased that you enjoyed the Boston Cream Pie! Have a great holiday weekend wherever you are!

    Omniph55, Guest Relations Manager at Omni Parker House, responded to this review

  • Live in a history

    by Rolshchikov-Dmitry on 2020-03-22 05:48 am

    Awesome historical hotel - the longest continuously operating in the USA. Despite its great age, it's perfectly maintained. Room was clean, quiet and comfortable. Staff is very friendly. There is a restaurant offering delicious food and a gift shop where you can find souvenirs to bring home (the tea I bought there turned out to be surprisingly good). The hotel is located very convenient - mere steps from Freedom Trail and some of its stops, from Boston Common and Public Garden parks, from many shops, cafes and restaurants. I hope to return to Boston and to this hotel some day.

    Owner Response
    Yes, we certainly hope that it won't be long before you visit Boston and stay with us again....thanks very much for your positive review!

    Omniph55, Guest Relations Manager at Omni Parker House, responded to this review

  • Overpriced

    by drjaytee on 2020-03-20 09:09 am

    Over priced

    There was an empty water bottle all three days I stayed, that was there when I got there, it did not get picked up.

    Also, I don't quite understand why the room was not cleaned up the first day. Maybe because I had trouble with having my company providing a credit card for incidentals.

    Owner Response
    We apologize for not servicing your room more promptly and glad the issue was resolved.

    Omniph55, Guest Relations Manager at Omni Parker House, responded to this review

  • Lovely Traditional Hotel in a great Location

    by DAR1660 on 2020-03-11 09:05 am

    I came to this hotel with a friend for an event run by a women's service organization to which we both belong. The hotel lobby is lovely, lots of dark panel wood and traditional paintings. There is a bar up a short flight of stairs from the lobby, as well as a lovely upscale restaurant called the Parker House. The restaurant is excellent but has a limited menu and is not inexpensive, but you might expect that in any big city hotel. Service was very good. . Check in which had been completed oinline, was fast and painless. My friend Valet parked her car, for which there is a fee I believe. I am not certain of the cost. The elevator works fast, given there are 15 floors. The room walls and floors looked a tad dated but then the building is rather old. Bathroom was updated and very clean. But tub sides very tall, which made getting safely out of the tub a challenge. The beds were comfortable. My quibble with the room had to do with the heat system, an individually controlled room unit. It was either too hot or too cold and that was hard to regulate. Fortunately little time was spent in the room. Paul Revere House is less than a mile walk away from the hotel, which is situated about a block from the Old Granary Cemetery, where Paul Revere and a few other historic figures are buried. Great, fun city to visit. Worth it. Great location from which to access some famous sites.

    Owner Response
    Being the longest continuously-operating hotel in the US and in the middle of downtown Boston's historic area, we agree that our location is perfect for travelers looking to explore our city.....many thanks for your comments and your business!

    Omniph55, Guest Relations Manager at Omni Parker House, responded to this review

  • I haven't stayed here, nor will I.

    by Roving48890 on 2020-03-09 011:09 pm

    I don't understand why I would be charged a $20/day fee for bottled water, wifi and local calls. My Omni rewards already gives me water and wifi and I have a phone. Seems like a sleazy way to up charge.

    Owner Response
    There are many other items covered by our destination charge including access to the PressReader app for hundreds of daily newspapers, complimentary use of the computers located on our mezzanine plus free local and domestic long distance calls for guests who prefer land lines.

    Omniph55, Guest Relations Manager at Omni Parker House, responded to this review


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