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Omni Royal Orleans, New Orleans

    Omni Royal Orleans, New Orleans
 in New Orleans
    Omni Royal Orleans, New Orleans
 in New Orleans


TripAdvisor Traveler Rating:
5685 Reviews
Latest TripAdvisor Reviews

  • Boo

    by kmcamp2020 on 2019-07-18 09:48 am

    No food available until 6pm. Bar closes before midnight and staff WILL bite your head off if you inquire about getting a drink around closing.
    WiFi was fine but you had to ask about connection problems before you were told "oh yeah, it's down but we called someone."

    Will definitely find different accommodations my next overnight in Nrw Orleans.

  • Very Disappointed

    by Cotena A on 2019-07-13 07:14 am

    We have stayed at this property for no less than 5 years when we visits New Orleans. This year was horrible! We we entered the room, my husband noticed the pillows were feathers. I'm allergic so we called housekeeping & asked for them to de-feather the room. They replaced the pillows. I took a Benadryl that night because my eyes & throat started to itch. The next morning, I was still itching and realized the bed topper was feathers also. They did change it out and the bed linens after we complained
    It took maintenance at least 3 days to repair a constantly running toilet & broken towel bar. Housekeeping never had enough wash cloths. Housekeeping also took the ice bag, daily and never replaced it with a new one. Each time we needed ice, we had to search around for a new bag.

  • Handicap accessible

    by pammie11272 on 2019-07-11 12:58 am

    Upon arrival I checked into my king size handicap accessible room. Before I left the front desk the manager approached me and asked if I prefer a tug or a roll in shower because the room that I was a signed to had a step in tub which would be difficult for me to maneuver. I appreciated that she took notice of my physical limitations and provided me with a room that had a rolling shower. Although the room was accessible the only handicap entrance to the hotel is through the garage. There is a VERY steep ramp that is located in the garage. Going down was easy but trying to exit using the ramp was extremely difficult. In my mobility scooter I was unable to get up the steep hill without the assistance of my husband who pushed my scooter from behind. They do have a wheelchair lift but I never saw anybody operating it. Anybody in a wheelchair or scooter will not be able to access the property from the front doors they will have to go through the garage as well.

  • A wonderful stay

    by Nomad715303 on 2019-07-09 07:46 am

    My stay at the Omni was just what my family and friends needed.

    It was convenient to the restaurants and a quick walk to Bourbon and the French Quarters. The staff was also very nice and helpful. We all will be back.

  • Perfect

    by gasman66 on 2019-07-08 03:40 pm

    Spent four nights here in april great location near to all the local attractions room was great staff all friendly and probably thanks to tripadvisor i'm taking the trouble to right this review because i use it a lot

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