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Omni San Francisco Hotel


    Omni San Francisco Hotel
 in San Francisco
    Omni San Francisco Hotel
 in San Francisco

Reviews

TripAdvisor Traveler Rating:
6126 Reviews
Latest TripAdvisor Reviews

  • Loved it, highly recommended

    by Caro_S_Traveler on 2019-08-15 12:53 am

    We were stopping in San Francisco for a day and stayed at this beautiful hotel. Everything was perfect. Super clean, friendly staff, spacious room, good/quiet location. The restaurant hostess was our only complain - super rude. But I will make a separate review for the restaurant. I think the hotel deserves 5 stars.

  • Very conveniently located hotel 4 stars or so

    by Princesslucia on 2019-08-11 01:54 pm

    Chose this hotel for five of us for a visit through California - mum, dad and three kids under 13. Took two connecting rooms (thank you hotel - this request isn't always met) on the 13th floor and enjoyed running around the city before coming back to relax and sleep. It certainly has a certain grandeur to it (but 4 stars not 5) and the entrance is impressive. The rooms are very good - clearly maintained well and comfortable. They don't have any particular wow factor to them but they are good, higher quality and they worked perfectly for us. I imagine that during the week / outside of summer they fill us mostly on business visitors and that's why we go the offer from Booking.com. It doesn't feel like a family hotel but don't let that put you off - it worked perfectly for us and it's a great location for the city. Nice and easy check in, check out, friendly guys on the door etc. We are out all the time so can't comment on any F&B.

  • 1st Timers

    by 886vickia on 2019-08-10 10:30 am

    Wow! Once greeted by a wonderful doorman, you enter a gorgeous lobby, complete with chandeliers and marble everywhere! Efficient and cordial reception desk and knowledgeable, friendly concierge team! Thanks, Mark and Douglas for making our stay easy and enjoyable! Housekeeping was "spot" on! The rooms are immaculate and well-appointed with very comfortable beds, strong shower, and well-appointed lighting, including the vanity area. There is a minibar and mini fridge, upon request. Air conditioning system is user friendly and there is a safe inside the full closet. We will definitely return on our next visit!

    Owner Response
    Dear 889vickia,

    Receiving a review like this is always such a pleasure. We are delighted to hear you enjoyed your stay and the hotel. I will be sure to pass along your kind words to Mark, Douglas, and the rest of the team. On your next visit, be sure to sign up for our no-cost Select Guest membership to enjoy a complimentary morning beverage on all your future stays.

    Thank again for your review. We look forward to having you with us again!

    Sincerely,
    James Lim
    General Manager

    James L, General Manager at Omni San Francisco Hotel, responded to this review

  • old charm in the heart of the city

    by trubadur2020 on 2019-08-07 06:06 am

    i was told to lower my expectations regarding the chain , but the hotel in SF is real treat

    staff always helpful , rooms are nicely decorated in old world style. just a short walk from China Town and almost by the original cable car station for a short trip us and down the city. a few nice bars were good for the evening. the only down side is the parking , which is expensive or involve walking. i was so happy to get a parking zone in the street just a few steps from the hotel , just to find out that someone smash the window at night , probably trying to break in. so if you are car less that;s your pick.

    Owner Response
    Dear trubadur2020,

    Thank you for taking the time to review your recent experience at the Omni San Francisco Hotel. We are delighted to hear you found your stay to be a "treat" and that you enjoyed our hotel and its central location. We greatly appreciate the kind word.

    Thank you again for your review. We hope your next trip is even better!

    Sincerely,
    James Lim
    General Manager

    James L, General Manager at Omni San Francisco Hotel, responded to this review

  • Omnisf

    by 451aras on 2019-08-06 011:22 pm

    Great location, nice reception, we had a good time.Everything was good, restaurant, front desk, valet, bar, clean rooms , employees are great and really helpful , but the shower/water pressure needs improvement!!!!

    Owner Response
    Dear 451aras,

    Thank you for your review. We are very glad to hear you enjoyed the the hotel and the restaurant. We greatly appreciate your feedback regarding the water pressure. We will be sure to provide your feedback regarding the shower pressure to our engineering team so that they make look into it.

    Thank you again for your review. We hope to welcome you back at the Omni again soon!

    Sincerely,
    James Lim
    General Manager

    James L, General Manager at Omni San Francisco Hotel, responded to this review


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