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Omni Shoreham Hotel, Washington DC

    Omni Shoreham Hotel, Washington DC
 in Washington
    Omni Shoreham Hotel, Washington DC
 in Washington


TripAdvisor Traveler Rating:
8048 Reviews
Latest TripAdvisor Reviews

  • Food staff terrible

    by Seymore on 2019-02-21 04:36 am

    I stay here every year to attend a conference. Love it's stateliness and high end linens and well cared for rooms but it's food service is the worst.
    Stopped at restaurant for lunch on day one and needed to track someone down to seat me and take my order. He was surly and never seen again as I was left with no beverage refills and difficulty getting my bill.
    When trying to get tea at the Morsels cafe again the service was a huge fail. The line was 20people deep and even though I was asked for my order [tea bag with steamed milk] twice while in line. I needed to ask again at the counter and wait. Staff was surly and did not engage in any response. Next you need to go back through the line to get your hot water and lid. Then you need to go to another counter to get sugar.
    Why I ask for a 5 star hotel is the food service so bad?
    These are the conveniences your customers rely on.
    Please fix it!!!

  • Omni Hotel

    by Passenger03798950181 on 2019-02-20 01:18 am

    I had a great stay while attending a conference at the Omni. Room was super and the service top notch. I would stay again and look at their other resorts as well. Price was good for the quality of the hotel.

  • Canât ask for anything better !

    by BlairBravo on 2019-02-19 02:34 am

    Hotel is professionally run with an eye to the individual guest . Absolutely no complaints . Was at the hotel for a conference . Everything from the overnight stay to the way the staff handled the conference guests was perfect .

  • Great Experience

    by Adventure28135065177 on 2019-02-18 02:57 am

    Loved the opportunity to check in before arrival, so I could get my bags to my room then off to my meeting within 15 minutes! Staff helpful and pleasant throughout my stay and beautiful, historic hotel ambiance and convenient location for airport with short rides to other locations.

  • Great suite on 7th floor

    by urbanliberty on 2019-02-16 09:34 pm

    I stayed here for 2 nights mid-week. It was very clean & cozy. The reception staff & room service were all very helpful and gracious. I did have a problem with a female concierge blatantly ignoring me, but I think she was a clear exception.

    The driveway is easily set up to easily allow Uber / Lyft drivers to pick you up & drop you back off.

    Food service operates from 6am - midnight which was helpful.

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