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Radisson Martinique on Broadway


    Radisson Martinique on Broadway
 in New York
    Radisson Martinique on Broadway
 in New York

Reviews

TripAdvisor Traveler Rating:
5119 Reviews
Latest TripAdvisor Reviews

  • Great hotel, great location!

    by JillBP on 2018-09-19 00:13 am

    My family stayed at this hotel for five nights in August 2018. We were very pleased with our choice as the location was directly near a subway station which we used several times daily. This hotel is close to Penn Station and Madison Square Garden. There are coffee shops, wine/liquor store and a Duane Reade all close by for convenience. The staff were very friendly and the hotel was clean and rooms were of decent size and had some could amenities. I just wish they had a fridge. That's all that was missing for us. The restaurant was undergoing renovations while we were there, but we did eat at Petit Poulet which is attached to the hotel. The food was excellent, however the waiter we had was a tad snooty. For that reason, we didn't eat there again. There are so many great restaurants in NYC with friendly staff, we didn't see the need to go back there. Did not ruin our trip in any way so don't let that stop you from booking.

  • Big shout out to the staff here

    by SunSeekerwithkids on 2018-09-16 011:33 pm

    This was a great hotel for a 4 day trip to New York for my Daughters birthday. She felt particularly special during the trip and the staff really helped massively here.
    As with all Radissons the team is special.
    Right in the heart of things here. Right in the buzz of NY.
    Thank you to the team

  • Disappointed with Hotel & Staff

    by Chrislynne S on 2018-09-12 11:37 am

    This was my 6th visit to NYC and the worst hotel I have stayed in by far. We arrived quite late and were given a small odd shaped room with 2 small double beds, with little to no storage. The bathroom was a joke with absolutely NO room to swing a cat! I was so disappointed as this was a special treat for my husbands 50th Birthday. My husband and son left early the following morning as they were golfing so I thought it was an ideal opportunity to request to move rooms before unpacking. I rang reception and explained my disappointment the manager said I could move to the room next door which was slightly bigger with 2 queen beds but to my horror had the same size bathroom. I asked the manager if all the bathrooms were of the same size to which he answered yes. So I did move rooms as the beds were bigger although still little to no storage and the same tiny bathroom, once unpacked I headed to the lift to go out. When in the lift I was chatting to 2 ladies who had a room on the 12 floor I asked them how their room was and their reply was lovely with a huge bathroom and they had booked a guest room too. I was furious as I had been lied to my the hotel manager he told me the bathrooms were all the same size!!! I could not be bothered even to go speak to him as I had wasted enough of my time moving bedrooms and I needed to get out!! Will never be back
    Also can you believe they had these card messages in the room, I have also attached a pic
    Dear Valued Guest
    Welcome to our newly renovated Gust Room. Soon we will be adding some finishing touches to further enhance your guest room experience. Our goal is to always exceed your expectations.
    Have a wonderful stay!
    Best Regards
    Susan Anselona
    General Manager

    There was no visible evidence the room had been renovated also why wait for the finishing touches?? why were they not already there??

    Exceed my expectations ......THINK NOT!!

  • Great location

    by FarahK22 on 2018-09-11 09:15 am

    Superb location in the centre of NYC - subway station is outside the hotel so very convenient. Felt very safe as there was a doorman checking room keys upon entry. Location whilst central was very noisy, constant traffic outside. Shame about the works to the hotel as we had scaffolding outside our window blocking our view - wish we had been notified once booking was made. Room was clean and house keeping were great!! Slightly small bathroom but all in all great experience.

  • Quiet budget hotel but costly.

    by 4ofus2014 on 2018-09-10 05:32 pm

    Not near town centre so had to take taxis. Doorman checking made it feel safe and the room was quiet. Didnt expect no fridge in room or paper cups for 2 when there were 4 of us for 4 nights. It felt like a budget room not the usual Radisson. Note on bed informed that it was under renovations but this wasnt ore warned in booking or discount offered.

    Owner Response
    Thank you for posting a review. It is good to know that you were happy with the room ambiance and the service you received from our doorman. We are sorry to hear that you were not satisfied with the amenities of the room and that our hotel location did not worked for you at that time. Also, the hotel is not under renovation. Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience. We hope for another opportunity to make a more favorable impression in the future.

    RadissonHotelGroup, Customer Care at Radisson Martinique on Broadway, responded to this review


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