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Sofitel Washington DC Lafayette Square


    Sofitel Washington DC Lafayette Square
 in Washington
    Sofitel Washington DC Lafayette Square
 in Washington

Reviews

TripAdvisor Traveler Rating:
3580 Reviews
Latest TripAdvisor Reviews

  • Nice overnight stay

    by MistiMorningstar on 2019-06-17 11:38 am

    We just stayed here for a quick overnight to meet up with family for dinner nearby. We've stayed here before and liked it. It's close to a lot of things and everyone here is very helpful. Alioune was very helpful when checking us in at the front desk! It was mildly disappointing that there was no AMX platinum benefits here. Overall a nice stay and we will stay here again.

  • Great Location for Sights

    by difaJP on 2019-06-16 06:09 pm

    Stayed for 4 nights at this hotel which is in a great location to access the Washington DC monuments, all within a reasonable walking distance. Staff were friendly and helpful on check in, especially the concierge Mesfin Asfaha, who went the extra mile to make this trip special. Thank you.
    The room was well appointed with plenty of USB ports and good lighting. Comfortable king size bed, large TV, tea/coffee making facilities, lock box, complimentary WiFi and water though the fridge/minibar could not be used for own drinks.
    Bathroom was well appointed with separate bath and shower, plenty of quality towels and a full set of accoutrements.
    Only had a meal one evening which was very good, though a little overpriced.
    Could recommend and would stay again if in the region

    Owner Response
    Thank you difaJP for taking the time to leave a review,

    I am very happy to hear that you enjoyed our central location and that your accommodations were well appointed, well equipped, and with good lighting. I am also very pleased to hear that you found the team friendly and helpful, especially our concierge extraordinaire, Mesfin, as well as that you found the food at Opaline very good.

    It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Mesfin. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    A bientot!
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review

  • Great Hotel , Excellent Service

    by scottyh77 on 2019-06-12 07:11 am

    First time staying at a Sofitel property. This hotel was very nice, clean & comfortable bed, great shower, wifi was very good, great location, food was excellent. The staffs hospitality was outstanding!!!

    Owner Response
    Thank you scottyh77 for taking the time to leave a review,

    I am delighted to hear that you enjoyed your first stay with us and that you found your accommodations nice, clean and comfortable, and that you liked our central location. I am also very pleased to hear that the team's hospitality was outstanding.

    Thank you for taking the time to leave a review, we hope your next visit is as pleasant as the previous one.

    A bientot!
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review

  • Lovely luxury hotel in a great location

    by Happiness44107250064 on 2019-06-12 04:31 am

    Great modern d?cor rooms, attentive and helpful staff, great base to explore the city. Love the bathrooms, large guestrooms with huge TV make you feel comfortable and relaxing. Best location in the city.

    Owner Response
    Thank you Happiness44107250064 for taking the time to leave a review,

    I am very happy to hear that you found our hotel lovely and in a great location, and that you found your accommodations large, comfortable, relaxing, and the d?cor modern. I am also very pleased to hear that the team was attentive and very helpful.

    Thank you again for taking the time to leave a comment and we hope your next visit is as lovely as the previous one.

    A bientot!
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review

  • Disappointing Property

    by Conradsz on 2019-06-11 03:43 am

    We chose the Sofitel due to the location and the availability of a mini-suite as we were traveling with our granddaughter. We came with the expectation of pomp and circumstance that would impress our granddaughter. We thought with the price we were chosing an exceptional property. The lobby is simply a hallway. The elevators are cramped and aging. The ceilings in the room are quite low. The restaurant doesn't stay open in the evening. We will absolutely try a different hotel on our next trip.

    Owner Response
    Thank you Conrad for taking the time to leave a review,

    Thank you for taking the time to tell us about your experience at the Sofitel Washington DC Lafayette Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

    At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

    We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

    Sincerely,
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review


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