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Sofitel Washington DC Lafayette Square


    Sofitel Washington DC Lafayette Square
 in Washington
    Sofitel Washington DC Lafayette Square
 in Washington

Reviews

TripAdvisor Traveler Rating:
3543 Reviews
Latest TripAdvisor Reviews

  • Top Notch Boutique Hotel

    by Shirley S on 2019-04-17 10:55 am

    5 stars; we held a 2-day business event among C-Suite Executives from across North America at the Sofitel that included a Reception and Dinner at Opaline; each staff member was willing to go the extra distance to tailor the event to our specific needs and they succeeded in every way; many years ago, we held this event at the Willard and there is no comparison... the Willard pales in comparison; I highly recommend this boutique hotel both for business and pleasure!

    Owner Response
    Thank you Shirley for taking the time to leave a review,

    I am very pleased to hear that the team went the extra distance to tailor your event to your needs and that they succeeded in doing so. I am also very happy to hear that you found us to be a top notch boutique hotel.

    It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    A bientot!
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review

  • Great place for a business meeting or even just being a tourist!

    by andeyeu on 2019-04-17 09:45 am

    We had a very important meeting take place at the Sofitel and we could not have been happier with the attentive staff, who always seemed to show up right when you needed something, and the food - which was always on point, on time and just amazing! The hotel was very flexible and accommodating to attendees who had special food requests and always did so with a smile. The planning leading up the meeting itself was a great experience and the conference and rooming team were quick to respond to every email. We could not have asked for a better experience!

    Owner Response
    Thank you Andeyeu for taking the time to leave a review,

    I am delighted to hear that the team provided attentive and timely service and that everyone was flexible and accommodating to your special requests and needs. I am also very happy to hear that even the planning leading up to the meeting was a great experience and you could not have asked for a better experience.

    It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thank you again for sharing your experience, and we hope your next visit will be as amazing as the previous one.

    Merci!
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review

  • very confortable

    by FernandoAnaya16 on 2019-04-12 04:34 am

    it looks very confortable and the suit has a beautyful sight and through the window the paradise looks very amazing at night falling. the attention received made us come back many times, we walked out around the streets and took up some pictures from the incredible buildings ant the hotel we stayed in for tre nights and 4 days.

    Owner Response
    Thank you Fernando for taking the time to leave a review,

    I am very happy to hear that you had a very comfortable stay and that your suite had a beautiful view. I am also very happy to hear that the attention you received made you come back many times and that you enjoyed your 4 day stay with us

    It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thank you again for sharing your experience, and we hope your next visit will be as comfortable as the previous one.

    Merci!
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review

  • Beautiful Hotel, Service Could Be Better

    by Safari17669551791 on 2019-04-11 04:23 am

    The rooms and public spaces of this hotel are beautiful. The food and service in the restaurant could be improved upon. Lobby coffee and tea device should extend later into the morning - if not all day - especially on the weekends.

    Owner Response
    Thank you Safari17669551791 for taking the time to leave a review,

    I am very happy to hear that you found the public spaces beautiful.

    We do apologize for the issues you faced with service, at Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

    Thank you again for sharing your experience, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

    Merci!
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review

  • Easy

    by wwrrkd on 2019-04-09 06:03 pm

    Good location, walkable to sights and food. Close enough to the train too. Room was clean and a good size. No extra noise. Bed was comfortable.

    Con: Room Service at night. Nothing to eat. Got in late and all they had was a cheese plate.

    Owner Response
    Thank you wwrrkd for taking the time to leave a review,

    I am very happy to hear that you liked our central location, as you mentioned we are minutes from all the major sites and restaurants. I am also very pleased to hear that you found your accommodations clean, comfortable, and a good size.

    It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

    Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

    Merci!
    -Karla Erales
    General Manager

    KarlaE429, General Manager at Sofitel Washington DC, responded to this review


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