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St. Louis Union Station Hotel, Curio Collection by Hilton


    St. Louis Union Station Hotel, Curio Collection by Hilton
 in St. Louis
    St. Louis Union Station Hotel, Curio Collection by Hilton
 in St. Louis

Reviews

TripAdvisor Traveler Rating:
3516 Reviews
Latest TripAdvisor Reviews

  • Stunning architecture and decor

    by Tom B on 2018-08-17 07:25 pm

    The grand hall is high on wow factor--even without the hourly projected light show. There are many other features that add interest, such as the fire and light show around the fish pond. We are definitely interested in returning after the new aquarium opens.

  • Great sleep and good breakfast

    by lindalL5747CX on 2018-08-17 01:34 am

    The bed was extremely comfortable. Wonderful night's sleep. The omelette made by the chef was delicious. Best omelette in a long time. The strawberries and blueberries were good. Don't bother eating the croissant; it was not worth the calories.

  • Awesome light show, but cleaning service needs some improvement

    by Al_Muzzy on 2018-08-12 09:49 am

    This was my third time at this hotel, and it was still very pleasant experience.
    Compared to the previous years though, I found the quality of cleaning service to go down.
    For example, when I checked in, I found someone's sock on the floor by the bed.
    Overall, it is still a nice place to stay.

    Owner Response
    Thank you for choosing to stay with us at the Historic St. Louis Union Station Hotel. We truly apologize that room was not thoroughly inspected as this is not our standard of service and we will be certain to follow up with our housekeeping team. We are pleased to hear nevertheless that you were able to enjoy your time with us.

    Danielle C, Front Office Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

  • Unique Combo

    by TrMarek on 2018-08-09 09:30 am

    I didn't stay at the hotel but my brother has & expressed that it's an experience not to be missed (train themed rooms). Once the oldest & biggest train station in the US the synthesis between historic elegance and modern detail is extraordinary! The medieval exterior may fool you you are in Europe. Good Starbucks on the main level too.

  • Beautiful Hotel!

    by Maria S on 2018-08-09 08:06 am

    The hotel is absolutely beautiful. Once construction is completed this place is going to be amazing.

    Location: we walked everywhere- City Museum, the Arch, restaurants and found that when we needed a Lyft, the ride was no more than 10 minutes and cost less than $10 total. The only downside of this location as that there isn't shopping or restaurants directly outside the hotel, it's a 15 minute plus walk.

    Room: We were originally given a room that faces an indoor area that's completely under construction, your view is literally piles of dirt
    and construction equipment- it was horrible. We changed rooms and had a pool view, the room was clean, bright and had a window seat that my daughter LOVED.

    Pool: The pool was dirty, there was garbage floating in it and we never saw a single employee come to clean the pool or surrounding area. I actually cleaned the pool with a makeshift strainer because I couldn't handle it. It was pretty fun seeing the water/light show from the pool everyday!

    Restaurants: The restaurant options are VERY, VERY limited. The Grand Hall Market was out of EVERYTHING each time we went down to get snacks (fruit, bagels, cereal, juice, sandwiches). We ate breakfast at the Station Grille and had fantastic service, the food (buffet) was delicious.

    Staff: front of house staff wasn't that great- The gal that checked us in wasn't very pleasant, the cleaning lady wasn't very nice and again, not seeing a single person come to check on the pool area was disappointing.

    The good completely outweighs the not-so-great thing about this hotel. I hope they can button-up some of these operation issues.


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