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St. Louis Union Station Hotel, Curio Collection by Hilton


    St. Louis Union Station Hotel, Curio Collection by Hilton
 in St. Louis
    St. Louis Union Station Hotel, Curio Collection by Hilton
 in St. Louis

Reviews

TripAdvisor Traveler Rating:
3798 Reviews
Latest TripAdvisor Reviews

  • Horrifying Light Show

    by Flyer09706629201 on 2019-06-19 07:35 pm

    Beautiful hotel, ambiance completely and utterly destroyed by an hourly light show. I had stayed here 10 years ago and wanted to come back to show my partner the beautiful art deco lobby and bar. We booked a room in the clock tower. The room was fine. I had a lot of our detailed itinerary centered around spending a fair amount of time in the gorgeous lobby. We literally couldn't even enjoy a drink without the horror of this light show as it went on EVERY HOUR. When I am paying a couple of hundred dollars to enjoy a space, I really don't want super loud, children's youtube cartoons being projected onto the ceiling. I can't tell you how utterly disappointed I was.

  • Gorgeous Hotel!

    by Rhonda C on 2019-06-19 10:56 am

    We loved the Hilton Union Station Hotel! The staff were almost all friendly and helpful, the location is very easy to get to and around. Food was lovely, rooms clean, comfortable and spacious. The lobby is breathtaking!

  • Great stay!

    by Randall J on 2019-06-17 10:52 am

    We stayed at this hotel for the Blues Stanley Cup Parade this past weekend. From Gail in Reservations to check-in to the grille to housekeeping - all of the staff were courteous and friendly. Room was spotless. Great stay!

  • Excellent location and has something a bit special.

    by Nicholas M on 2019-06-16 07:36 am

    The location and the lights show are by far the main attractions to this hotel. It ticks all the boxes in other respects which is why I would book again. It is worth noting that this place is exceptionally clean, has a good sized fitness suite and excellent rooms. The swimming pool is of a good size, albeit the location isn't ideal for access and relaxation.

    Owner Response
    Thank you for taking the time to provide feedback of your recent stay at St. Louis Union Station Hotel. First and foremost, I sincerely apologize for your experience being less then satisfactory. This is certainly not indicative of the level of service we strive for. Rest assured your comments will be shared with our management team to enhance our services for all our future guests. I again apologize for any inconvenience caused by the concerns you shared with us. We look forward to welcoming you back to our property for a more "flawless" experience.

    Sunshine28691116581, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

  • Biometric test visit

    by billgE1552EF on 2019-06-13 03:54 pm

    Great location in Downtown St Louis, just wondering what happened to the passenger trains that once filled this huge station? The outdoor pool and Carp pond are terrific. We saw 2 of the fire shows while dining at Landry's seafood under the old station roof.

    Owner Response
    Thank you for taking the time to provide feedback of your recent stay at St. Louis Union Station Hotel. First and foremost, I sincerely apologize for your experience being less then satisfactory. This is certainly not indicative of the level of service we strive for. Rest assured your comments will be shared with our management team to enhance our services for all our future guests. I again apologize for any inconvenience caused by the concerns you shared with us. We look forward to welcoming you back to our property for a more "flawless" experience.

    Sunshine28691116581, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review


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