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The Broadmoor


    The Broadmoor
 in Colorado Springs
    The Broadmoor
 in Colorado Springs

Reviews

TripAdvisor Traveler Rating:
1787 Reviews
Latest TripAdvisor Reviews

  • Love coming back

    by dkfinby on 2019-07-17 06:52 pm

    This is our fifth time staying and we will keep coming back. You simply will not be disappointed, the grounds are majestic and everything is perfectly placed on the grounds.

    If you are considering STOP - just do it and come here.

  • Beautiful Resort

    by Michael H on 2019-07-17 06:03 pm

    Grounds and setting are beautiful - staff are excellent and rooms are very well appointed and comfortable. Resort amenities are well maintained and easily accessible. Enjoyed the bars and restaurants on site, the gym is well appointed and the pool area is great. Very much enjoyed my stay.

  • America's Castle!

    by lmoritz1 on 2019-07-16 10:04 am

    The Broadmoor compares to the fine castles with Europe with the impecable service (better than 5 star), GORGEOUS grounds and surrounds, wonderful and plentiful activities and beautiful accommodations. We had a suite in the West building with a veranda with lake and mountain views. The suite had lovely appointments and was very user friendly. We tried most of the restaurants and bars and truly enjoyed them all. The Tavern and Seven Falls were are favorites as well as the Italian restaurant bar in the West building. The thought that the Broadmoor puts into all aspects of the experience is remarkable. Compared to other highend resorts I find the Broadmoor to be one of the best!!

  • WOW

    by Robinkh on 2019-07-14 12:16 am

    This hotel never fails to meet expectations! The grounds are beautiful, the activities are great fun, and the food is excellent. The rooms are a comfortable size and have everything you need. Somehow they found out that my birthday was the following week, and provided a birthday desert and candle. I have no idea how they found out, but it was very nice of them to do that. Just an all round great place to stay!

  • Love the hotel but there were some issues.....

    by bostravel122 on 2019-07-11 03:04 pm

    My husband and I stay here every year for our anniversary. They gave us a horrible room last year with no view (I believe it was room 1904 in the main building), overlooking some air conditioning units and the top of a building only. We did not asked to be moved as we figured we weren't going to be spending much time in our room anyway. Fast forward to this year and they gave us either the same exact room or the one next to it. For almost $800/night and the fact that the hotel knew it was our anniversary (they had a lovely bottle of champagne waiting for us) they could have done better. After I complained to the front desk they did offer to move us and they sent a bellman to collect our luggage. We ended up with a great room with a beautiful view.

    We spent 3 days at the pool (and we spent more than $500 in our cabana each day) and the pool manager would not upgrade our cabana even though there were many that remained empty for most or part of the day. We were put in one of the worst/hottest cabanas.

    Pros: beautiful hotel, decent to excellent restaurants (especially the Summit), great outdoor pool and spa.

    Cons: room locations are hit or miss; got sick at the Penrose room (even left a voice message for management the next day and never got a return call); tough to get a decent cabana even if you call 7 months ahead of time; ridiculous 20% service fee added to almost everything.

    Owner Response
    We are sorry to hear that your most recent stay at The Broadmoor fell short of expectations, and certainly by what you described, our standards. With that, I have reached out via TripAdvisor private message and would love the opportunity to speak with you personally to address your concerns.

    TheBroadmoorResMgr, Vice President & Resident Manager at The Broadmoor, responded to this review


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