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The Brown Hotel


    The Brown Hotel
 in Louisville
    The Brown Hotel
 in Louisville

Reviews

TripAdvisor Traveler Rating:
2537 Reviews
Latest TripAdvisor Reviews

  • Great experience at a historic hotel

    by bradbS6089MR on 2020-03-09 06:18 am

    Nicely kept historical hotel. Staff were helpful and friendly. Rooms were well maintained. Exceptional staff on my floor, tending to the daily room maintenance. She greeted me each time I saw her, made sure the room cleaning did everything I wanted. The valet staff were very friendly and accommodating, especially when, at the last minute, I needed to move up my airport shuttle time. Front desk staff always greeted folks with a smile, were efficient, and helpful.

    Owner Response
    Dear Guest,

    Delighted to read about your recent stay with us. Many thanks for the nice notes on our friendly housekeepers, front desk and valet staff.
    Please let me know when your travels next bring you our way and I will reserve a nice room.
    I do hope you'll return for a future stay.

    Regards,
    Brad Walker
    Vice President & General Manager
    bwalker@brownhotel.com

    WalkerBrad, General Manager at The Brown Hotel, responded to this review

  • A wonderful experience always

    by brendajR4881YN on 2020-03-08 12:23 am

    Our room was great as always. Very comfortable and so well appointed. Food was the best in Grahams as well as the banquets. (Is there a New chef?) A little attention to how to serve would be in order?

    Owner Response
    Dear Guest,

    Appreciate the note of - wonderful!
    Thank you for the comment on our food quality...our Chefs have all been with us a number of years now...glad to see you enjoyed.
    Hope to have you back with us again soon.

    Regards,
    Brad Walker
    Vice President & General Manager
    bwalker@brownhotel.com

    WalkerBrad, General Manager at The Brown Hotel, responded to this review

  • Lots of History in the Brown Hotel

    by 393edwardr on 2020-03-08 11:43 am

    Been staying here since 2009 for two meetings a year. Feel like part of a family and am treated as such. Everyone is so courteous, from the minute you pull up to the valet stand, through the front desk, the bar, and house staff. Some have been there as long as we have been coming and always recognize us. We always loking forward to coming back!

    Owner Response
    Dear Guest,

    Pleased to have you back again after many years! Wonderful to read that you feel like family.
    Please call if ever I may be of assistance.
    I look forward to having you back with us.

    Regards,
    Brad Walker
    Vice President & General Manager
    bwalker@brownhotel.com

    WalkerBrad, General Manager at The Brown Hotel, responded to this review

  • Wonderful old hotel

    by Rather_Nomadic on 2020-02-28 03:55 pm

    Such a wonderful old hotel in Louisville that has been carefully maintained but also updated. Surprisingly large rooms and bathrooms that are well appointed. Perfect location with so many restaurants, bars, sights and activities easily walkable. High level of service from the desk to the van driver. We will definitely be back!

  • Splendor and elegance

    by L1312WDbrianb on 2020-02-19 10:14 am

    The Brown Hotel interior is a wonder to behold. We loved sitting in the bar area, gazing at the beauties of the decor. Next time we want to eat in the English Grill and/or at one of the tables on the mezzanine. The room was comfortable, clean, spacious and affordable. High recommendation.


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