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The Candler Hotel Atlanta, Curio Collection by Hilton


    The Candler Hotel Atlanta, Curio Collection by Hilton
 in Atlanta
    The Candler Hotel Atlanta, Curio Collection by Hilton
 in Atlanta

Reviews

TripAdvisor Traveler Rating:
221 Reviews
Latest TripAdvisor Reviews

  • Amazing Hotel and Team!!!!

    by Wonderlust1383 on 2020-03-15 10:44 am

    My husband and I have been in the hospitality business for 19 years and our experience at this hotel was outstanding. I have worked specifically for luxury hotels from Ritz Carlton to Mandarin Oriental to Old Edwards Inn and I was blown away.
    Firstly to the shout-outs: Fredricka checked us in and upon seeing the notes that were celebrating our wedding anniversary, congratulated us and then offered our choice of rooms based on view. (Side note: room 1709 provided one of the most amazing sunrises with Stone Mountain in the background that I have ever seen) She was so sweet and so attentive. She hit all of the secret shopper check points with ease and in natural conversation. Next to Jerome our bellman. When we first pulled up he promptly opened our door and gave us a warm greeting. After getting the luggage and valet business squared away he offered me his arm (swoon) and escorted me to the front desk to check in. Once we were checked in he then escorted us up to our room and gave us some great history on the building. My husband and I grew up in ATL so we are big nerds when it comes to local history so this was right up our ally. After seeing we brought a bottle of celebration bubbles, Jerome offered to get us some ice after off loading our luggage. Again, he hit all the inspector check points with ease and genuine care.
    The room was beautiful! The hotel is in the historic Candler building which they convert from an office building and they have played up the classic with touches of modern perfectly. I even have to say that the furniture they selected really maximize the space of the room without over crowding or skimping.
    We had dinner offsite but before catching our Uber we stopped off at By George for a cocktail and appetizer. My corpse reviver #2 was so good that I don't even remember what my husband ordered but his was also delicious. We snacked on the pate en croute which we could not resist in ordering because 1) I can't remember the last time I saw pate en croute on a menu and 2) it is a true labor of love to make a pate en croute so it had to be ordered out of respect to the person who took the 24 hours out of their life make it. I don't know who you are, but you're my hero friend.
    I would have to say the one and only downside about our visit was the breakfast. It was a Sunday morning and I'm a white woman in my 30s so you know how I love some brunch but that was not to be found at By George. The overall breakfast menu was pretty sad and pretty over priced. Also sad was when I tried to order a hangover banana (trust me, it works), I was told that they did not have bananas which to me is well, kind of bananas.
    Otherwise, the two lovely ladies at check out were very sweet and the doorman made great small talk with my husband while our car was being pulled around.
    The team your hotel has built is kind, genuine, and welcoming! Well done Candler! You will be seeing us again very soon!

    Owner Response
    Hello,

    Thank you for your review we really appreciate it and are happy to see that most of the services and facilities were to your satisfaction.

    Thank you for the shout out for Jerome and Fredrieka and everyone else you interacted with. Hospitality is about one thing and that's the people. We have tried really hard since we opened 5 months ago to focus on personalities, on people who care and who have a genuine interest in other people. I'm really glad that we appear to be succeeding.

    Overall I hope that you had a great experience and will return again soon. Next time you come, I promise that the breakfast menu will be more extensive and we will have bananas on the menu.

    Let us know if we can assist further and thank you again.

    MWormull, General Manager at The Candler Hotel Atlanta, Curio Collection by Hilton, responded to this review

  • Great Stay

    by molliea759 on 2020-03-13 11:59 am

    Lovely, lovely hotel! The staff was very attentive. The rooms were Really nice. It was just a very nice stay with a lot of old style charm and modern amenities. I will choose to stay here again and want to stay with more friends next time!! It's walking distance to so much. The Aquarium, the Civil Rights Center, World of Coke etc.

  • Supercross Weekend

    by torchf16 on 2020-03-13 05:21 am

    Awesome hotel. The entire staff was courteous. Went to the restaurant two mornings, service was slow. Amenities are nice. Location is great. MARTA train station is across the street. It was a quick and easy trip to the Mercedes-Benz Stadium via the train. Easy walk back to hotel after the event. Will definitely stay there again.

    Owner Response
    Hello,

    You are very kind to give us such a great review. We really do appreciate it.

    We look forward to welcoming you back to the hotel next time you are in Atlanta.

    With kind regards

    MWormull, General Manager at The Candler Hotel Atlanta, Curio Collection by Hilton, responded to this review

  • Great hotel

    by EliMandy on 2020-03-10 06:16 am

    We didn't want to leave. Great hotel, excellent customer service, very clean environment and guest rooms. The history is beautifully maintained and they continuously ensured that we were having a pleasurable experience. Awesome recommendations for restaurants and fun activities.

    Owner Response
    Thank You for contacting The Candler Hotel Curio Collection By Hilton! We are delighted to hear that you had a wonderful experience throughout the hotel. We are proud to be a historical landmark and to offer each guest with a unique experience. We look forward to your next visit to Atlanta, GA.

    Best Regards,

    Martin Wormull
    General Manager

    MWormull, General Manager at The Candler Hotel Atlanta, Curio Collection by Hilton, responded to this review

  • Beautiful Hotel

    by libbykfoote on 2020-03-08 04:48 pm

    Impeccably designed interior with very attentive staff. Rooms are a nice size, well designed and clean. Restaurant in the hotel is also well designed. The menu is nice but small. Wouldn't recommend it for children. There are several places to eat close to the hotel if you do have children.

    Owner Response
    Thank You for contacting The Candler Hotel Curio Collection By Hilton! We are thrilled to hear that you had a great experience ! We apologize if you were not provided with many options for children when dining in ByGeorge Restaurant and Bar. We appreciate your feedback and will make sure to share with the appropriate department manager. We are confident that we will have more options available in the future.

    We hope to have the privilege of serving you again!

    Best Regards,

    Martin Wormull
    General Manager

    MWormull, General Manager at The Candler Hotel Atlanta, Curio Collection by Hilton, responded to this review


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