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The Drake Hotel


    The Drake Hotel
 in Chicago
    The Drake Hotel
 in Chicago

Reviews

TripAdvisor Traveler Rating:
4823 Reviews
Latest TripAdvisor Reviews

  • Complete elegant and location is 10/10

    by WandererMind on 2020-04-19 02:31 am

    Excellent place! The concierge was very helpful and the staff was very attentive. Loved the 2 days stay there, tho my room wasn't lake facing but the proximity to the lake and even to magnificent mile made it worth every penny. I booked it for the history it caries and that was pretty evident in the ambiance, architecture et al.

    Owner Response
    Thank you for sharing your wonderful comments, and we are glad you had a great time.

    We look forward to welcoming you back

    Thanks again
    Sharon

    SharonS5157, Manager at The Drake, A Hilton Hotel, responded to this review

  • Absolute elegance for high tea!

    by flygirllalisa on 2020-03-16 02:07 pm

    We took Grandma and granddaughter to celebrate their birthdays together for high tea at The Drake. It was elegant and lavish. The wonderful team of Gisele, Mirchet, and Roberto made the experience warm and welcoming. They were friendly and professional and truly seemed to care and celebrate with us! They brought us delicious teatime treats and sandwiches and kept our tea kettles warm and full. These 3 made it such a special and luxurious afternoon. This will stay one of those special happy memories! Thank you for being so wonderful!!! We appreciate you!!!!

    Owner Response

    We thank you for your time to forward your wonderful comments and we will share with our team.

    We look forward to welcoming everyone back in the near future.

    Thanks
    Sharon

    SharonS5157, Manager at The Drake, A Hilton Hotel, responded to this review

  • Very good

    by Mobile685943 on 2020-03-16 12:52 am

    The overall experience was good. The only thing we had an issue was adjusting the heat so that the room was not so warm. The area of the hotel was very good. The bar area down stairs had excellent service.

    Owner Response

    Dear Mobile685943

    We are glad you had a wonderful experience and we cant wait to welcome you back when things settle down.

    Thank you
    Sharon

    SharonS5157, Manager at The Drake, A Hilton Hotel, responded to this review

  • getaway weekend

    by 155toconn on 2020-03-12 12:05 am

    Excellent couple getaway in Chicago with outstanding service. The concierge was very helpful in my planning with suggestions that were perfect. As always the Staff was very attentive. We attended the tea for the first time and enjoyed it very much. The Coq d'Or was also very nice experience after our dinner.

    Owner Response

    Dear 155toconn

    We thank you for your feedback and we are delighted to be a part of your experience .

    Thanks again
    Sharon

    SharonS5157, Manager at The Drake, A Hilton Hotel, responded to this review

  • Dated And Faded Rooms. Solid Staff.

    by CmkAtl on 2020-03-08 02:00 pm

    My husband and I stayed at The Drake this past weekend. The hotel is in a great location for exploring Chicago. The reception staff was helpful and friendly checking us in. The bell hop, Chris, helped us both checking in and checking out. He was very friendly and efficient.

    The rooms at the Drake are dated. The furniture in our room was dinged and banged up. Two other couples were with us and their rooms showed the same wear and tear.

    The coffee shop was great for breakfast.

    Owner Response
    Dear CmkAtl

    Thank you for your time taken to forward your comments, and we will share with Chris.

    Our apologies on the room conditions and our Executive Team will be reviewing this opportunities to enhance our guests experience.

    Thanks again!!
    Sharon

    SharonS5157, Manager at The Drake, A Hilton Hotel, responded to this review


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