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The Edgewater


    The Edgewater
 in Madison
    The Edgewater
 in Madison

Reviews

TripAdvisor Traveler Rating:
953 Reviews
Latest TripAdvisor Reviews

  • The finest stay in "Mad City"

    by Terry A on 2019-04-22 05:44 am

    Although I have enjoyed the Edgewater many times throughout the years this past visit was in the new facility. First class all the way, from check in to check out. Wonderful choice of in house dining and you can never beat the view. Whenever my business is downtown this is my choice, hands down.

    Owner Response
    Thank you for your review, Terry A. We hope to have you back at The Edgewater very soon to enjoy Madison!
    Best,
    Amy Supple, COO
    The Edgewater Team

    asupinmadison, General Manager at The Edgewater, responded to this review

  • Too much money

    by Karen G on 2019-04-21 04:34 pm

    We we were told we would have a room with tub. Got there and no tub. Moved us to old part of building. Definitely not as nice. Was told money off our room and parking fees taken away. At check out parking was not removed and I am still uncertain if money was taken off room. You pay extra resort fee to use amenities which is crazy! You pay extra in parking which is crazy because there is no parking anywhere except in their lot. The spa was average...nothing special. The view was nice, but don't think I'll be paying that $600 for view from average motel.

    Owner Response
    Hello,
    Thank you for taking the time to share feedback on your experience at The Edgewater. We are sorry to hear our property didn't meet and exceed your expectations. We take these comments very seriously and would like to speak with you directly. If you could please email your contact information to stay@theedgewater.com we can address your comments and ensure your final bill matches what was expected.
    Best Regards,
    Jason Wells
    Assistant Director of Rooms
    608.535.8200
    stay@theedgewater.com

    asupinmadison, General Manager at The Edgewater, responded to this review

  • Beautiful Hotel on The Water

    by Kelly N on 2019-04-14 01:09 pm

    We were truly spoiled by our stay at The Edgewater. Our room on the 8th floor had a beautiful view of the lake and capital building, an outdoor terrace which proved the perfect location to relax in the sun, sipping a glass of wine after a log day exploring Madison. The rooms are clean, include a refrigerator and an over sized bathroom with fluffy towels and robes, and comfortable beds. The location is perfect for those wishing to stay downtown or on campus. It is in walking distance to most everything we wished to visit in Madison. The bar served a wide range of wines including
    some of my favorite labels and restaurant served a delicious breakfast. The service from the time we arrived through check out was top notch - we were treated like queens. When we return to Madison, we will only stay at The Edgewater.

    Owner Response
    Hello! Thank you very much for providing such a positive review of your experience at The Edgewater. We strive to provide the best in authentic hospitality throughout Madison and the Midwest, and hope to see you back in Madison very soon.
    Best,
    Amy Supple, COO
    The Edgewater Team

    asupinmadison, General Manager at The Edgewater, responded to this review

  • Everything is flawless at the Edgewater. Always enjoy staying there. It's my go-to spot in Madison.

    by Julia E on 2019-04-08 08:02 am

    The rooms are gorgeous, clean, and very accomodating. The staff is so professional and outstanding, making you feel like you're at home. Myron helped me book my stay and offered me a great price for a lakeside view! Keep up the great work Edgewater Hotel!!

    Owner Response
    Julia,
    We are so glad you enjoyed your stay and had a positive experience with Myron throughout your booking process. We will pass this feedback along and hope to see you back at The Edgewater very soon!
    Best,
    Amy Supple, COO
    The Edgewater Team

    asupinmadison, General Manager at The Edgewater, responded to this review

  • Amazingly accomodating

    by jonadoc on 2019-04-06 01:57 pm

    Super accommodating staff and beautiful hotel right on the lake! Front desk people worked with us above what even a great staff would usually do, especially myron. Great accommodations and convenient to the university and to the city. Solid all around!!!!

    Owner Response
    Hello and thank you so much for taking the time to leave feedback for our staff. We look forward to seeing you again soon.
    All Our Best,
    Amy Supple
    COO The Edgewater Team

    asupinmadison, General Manager at The Edgewater, responded to this review


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