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The Fairmont Hotel San Francisco


    The Fairmont Hotel San Francisco
 in San Francisco
    The Fairmont Hotel San Francisco
 in San Francisco

Reviews

TripAdvisor Traveler Rating:
4603 Reviews
Latest TripAdvisor Reviews

  • Howardâs Visit

    by howllew on 2020-01-27 08:18 am

    One of the grand old hotels of San Francisco, very efficient check in and luggage service. Room was a good size as was the bathroom and walk in wardrobe. Free bottled water, coffee and Wi-Fi provided.
    Had room service after a long flight.
    Breakfast was buffet style, loads to offer but at $100 there should be.

  • Pros and cons

    by MichiganderAbroad on 2020-01-25 01:40 pm

    I really love the look of this hotel. It's got gorgeous common spaces, my room was HUGE for a city hotel, and there's an old world glam to the whole property. My bed was unusually firm for an American hotel, which I loved, and I was provided with fresh bottled water each night.

    The one major downside is that it's not a ideal location if you enjoy walking on account of the epic SF hills. You've got great views, but plan on taking rideshare back from wherever you're coming from if you've had a long day at work or sightseeing. However, this wouldn't prevent me from returning or recommending this property.

  • No needs

    by rallens2016 on 2020-01-23 07:25 pm

    A beautiful, historical Grande Dame of Hotels. I never knew that I needed anything. The room couldn't have been more comfortable, and the staff friendlier. It was always easy to get transportation and only a few minutes from Union Square.

  • The Fairmont Hotel - Almost Perfect

    by GlobeTrotting770268 on 2020-01-21 09:11 am

    The Fairmont Hotel is an icon of San Francisco - and deservedly so. The physical space is majestic. The food is exquisite. The service is attentive and impeccable. So, why wasn't the entire experience rated "perfect"? It has to do with what preceded our stay. Like many of you, I travel often on business. Time is short. People to meet. Functioning efficiently is at a premium. Knowing that many of my meetings (some involving meals, some not) would be occurring at the hotel, I tried to ascertain where would be the best places to meet in the lobby (i.e., public space) areas. Accordingly, I tried calling the hotel. Finding a number that would help me reach a human to discuss this with, rather than a machine, was daunting. When I finally did reach someone (it took two days for them to call me back), they were poorly informed, seemingly indifferent and no at all customer-centric. As a result, I had to fend for myself until I actually arrived at the hotel at which point service decidedly improved. So, in order for a hotel experience to be perfect, it must include before, during and after your stay.

  • Disappointed

    by TONYDIVER1 on 2020-01-21 05:11 am

    The hotel is in a great location and the building is very Grand but we have stayed at Fairmont Banff and Vancouver this year and we're a bit disappointed overall.

    Our room was very tired looking and could do with a refresh, despite the bathroom being huge there was no walk in shower or heating.
    The food in the hotel was good, despite being Christmas we had no problems getting seats, customer service was good.
    The Christmas atmosphere was very welcoming in the hotel lobby and everyone was very friendly


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