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The Graylyn Estate


    The Graylyn Estate
 in Winston-Salem
    The Graylyn Estate
 in Winston-Salem

Reviews

TripAdvisor Traveler Rating:
1089 Reviews
Latest TripAdvisor Reviews

  • College visit to Wake Forest

    by jeffreyjohns462 on 2020-02-20 06:24 am

    Really neat old estate -- obviously recently renovated. Beautiful suite that easily accommodated 3 guests. Very helpful staff. Nice breakfast buffet. Wish we had more time to explore the grounds of the estate.

  • Be carfeul - this isn't the top quality property that you may believe you are reserving

    by hurricane-hunters on 2020-02-18 05:43 pm

    Disappointed, from reservations messed up to check in experience. Room offered was a glorified 'closet' - very tiny with a bed that you could barely walk around the sides to get to. Did not accept the room - insisted for at least what we reserved - eventually after over 1 hr - since computers did not work (or so stated) got a less than reserved room. Thankfully we only were there for 1 night. Not going to return. Staff had many chances to make it right - or at least offer some way to ease the missteps - but did not.

    Owner Response
    I value your feedback and the information you provided here in addition to other interactions will be useful as we strive to meet all of our guests expectations. I regret that you will not be returning to Graylyn and appreciate your time in writing us a review.

    Mark_McFetridge, Director of Rooms at Graylyn Estate, responded to this review

  • Nice location, when it is staffed.

    by myz75 on 2020-02-18 08:14 am

    The grounds and main house are beautiful. We had a few issues, such as there was only one staff member working the bar/restaurant on valentine's evening. This caused quite a backup of people. The fire alarm then went off in the middle of night, and it took 30 minutes before that issue was finally resolved.

    Owner Response
    Fire Alarms and hotels are not fun. They are an unfortunate but highly important safety measure for our guests. It is certainly a difficult situation especially given the holiday atmosphere. We will continue to investigate how we can mitigate the negative experience they cause and do hope you will return to Graylyn again very soon.

    Mark_McFetridge, Director of Rooms at Graylyn Estate, responded to this review

  • Lovely

    by WFBronaugh on 2020-02-17 03:50 pm

    This magnificent building is an experience in and of itself. Couple it with a staff that anticipates your needs and is ready and willing to take om all challanges and you really have a magnificent experience.
    1st rate on every front. Great place to stay.

    Owner Response
    Wonderful! Thank you so much. Delighted to read your review and we hope you will return again very soon!

    Mark_McFetridge, Director of Rooms at Graylyn Estate, responded to this review

  • EXCELLENT ACCOMODATIONS

    by brookechurch27 on 2020-02-17 02:17 pm

    My fianc?e and I were absolutely thrilled with our experience at Graylyn. We booked the Valentines Day Weekend Getaway and could not have been happier with the quality time we were able to spend together in such a variety of settings. We've never felt so close and we will DEFINITELY be back!

    Owner Response
    We can't wait for your return! Mrs. Gray would be very pleased to know you enjoyed the Valentines Weekend with us!

    Mark_McFetridge, Director of Rooms at Graylyn Estate, responded to this review


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