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The Heathman Hotel


    The Heathman Hotel
 in Portland
    The Heathman Hotel
 in Portland

Reviews

TripAdvisor Traveler Rating:
103 Reviews
Latest TripAdvisor Reviews

  • Fantastic restaurant

    by JoshUNC on 2019-04-21 08:20 am

    Great restaurant located in downtown Portland. Very tasty food and drinks ! Appetizers are fantastic & the Bar has a great wine list. Definitely try a classic cocktail & a bite here. It's way worth it :)

  • Lives up to the hype

    by Q1921KNsteved on 2019-04-20 08:19 am

    The Heathman Hotel is beautiful and unique. We were in the area for only one night and never ventured outside. Our ninth floor corner room was very nice and comfortable. The restaurant was a great dinner choice. Try the Brussel sprouts!
    After dinner we enjoyed a drink in their unique library.
    Oh yea, local microbrew at check in.....

    Owner Response
    It's wonderful to hear that you enjoyed your (too brief) time with us! Our team works hard to ensure that our guests get to enjoy their time with us. It's always exciting to see that our guests recognize that our unique brand of hospitality works. Please do come back soon!

    Matthew S, Front Office Manager at The Heathman Hotel, responded to this review

  • Best Hotel

    by Foodie19829 on 2019-04-19 10:20 am

    We stayed in a king delux corner room with a beautiful view of the city! The staff was extremely friendly and made our stay one to remember. The food in the restuarant was delicious and drinks were great as well. We are already planning our next hotel stay there!

    Owner Response
    Thank you so much for taking the time to leave a review!! Our team works hard to ensure that every guest has wonderful memories of their time with us and it sounds like we succeeded with you! Next time you do choose to stay feel free to ask a member of our concierge team about our world famous library or invite them to help plan some exciting adventures to fall in love with Portland. We're happy to be your hosts.

    Matthew S, Front Office Manager at The Heathman Hotel, responded to this review

  • Beautiful hotel with great service

    by Ms_andreala on 2019-04-18 08:36 pm

    We are currently staying at this hotel and I want to start off by saying that the hotel is beautiful and the staff is wonderful. We were checked-in right away when we arrived and were given a very nice updated room. We are staying here for 2 nights and have really enjoyed the location. The only negative about this hotel is the resort fee of $29.97 per night. I did not expect this but it was my own fault because I did not read the fine print on the third party booking site's checkout page. The reason I did not give five stars is because we received a card with all of the amenities that we would receive upon check-in but we have not used any of these amenities, not even the Wi-Fi (my phone had trouble connecting). I would love to stay here again (we are planning another trip with a larger group for the summer time) but I can not justify this resort fee. The one perk listed that we may have enjoyed is the welcome drink at check-in which we were not offered, possibly because of the fact that we checked in early because our room was ready. Again, this hotel is beautiful and the rooms are updated with modern, clean bathrooms and the staff was very accommodating and friendly. I would definitely recommend this hotel if you are going to take advantage of the available amenities.

    Owner Response
    Hi Ashley,

    Thanks for taking the time to review our team. It's sounds like you have had an exciting trip to the City of Roses. We do charge an amenity fee for our guests in order to provide unique experiences like those listed on the card. It's our belief that people choose to return to a hotel because of the special touches they provide. Hospitality should be more than just a bed. Our 24 hour concierge team offers welcome beers for all of our guests from 4p-10p and a cocktail reception from 5p-6p daily. If you missed the welcome beverages because we were able to get you an early check-in you're always welcome to stop by and ask the team for one! It's our goal that every stay is a five star experience.

    Matthew S, Front Office Manager at The Heathman Hotel, responded to this review

  • Service

    by Dotrobert on 2019-04-17 010:26 pm

    Thank you Payton and Ridge for excellent service and making sure that my car was treated with care. Great teamwork and professionalism. I enjoyed my visit to Portland. Payton suggested the waterfront bike path as a scenic bike ride.

    Owner Response
    Thank you for taking the time to highlight the work of our team! Payton and Ridge are Rock Stars that take extra time to ensure that our guests feel safe when parking their personal vehicles. It's wonderful to hear that they made a positive impression on your time with us. Please do come back soon!

    Matthew S, Front Office Manager at The Heathman Hotel, responded to this review


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