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The Hollywood Roosevelt


    The Hollywood Roosevelt
 in Los Angeles
    The Hollywood Roosevelt
 in Los Angeles

Reviews

TripAdvisor Traveler Rating:
2886 Reviews
Latest TripAdvisor Reviews

  • Amazing service

    by busytraveler4beauty on 2020-01-24 11:31 am

    I travel the US for work weekly. This hotel has EXCEPTIONAL service woven throughout the entire staff. If I needed directions finding a meeting room the employee would walk me rather than verbally direct. Every staff member was pleasant, courteous and their to make the experience great. I would come back to stay!
    The lighting of the hotel was a bit darker than I prefer, but not a deal breaker.

  • AMAZING

    by W3123GFjamiel on 2020-01-24 10:14 am

    Amazing place and amazing employees!
    We stayed at the Hollywood Roosevelt because a friend recommended it for location and beauty of hotel. I was pleasantly surprised. The first encounter with booking my room was so easy and then I called concierge and Molly was amazing. She recommended places to eat, visit and tour. She followed up with an email with links and details.
    When we checked in we walked thru the hotel and the employees said "welcome to the Roosevelt " with a smile. We loved our room, character and a great vacation oto was in iew of the theatre. The rooms were quiets and beds were comfy. I forgot my toothbrush and the brought one up to me before bed.
    We loved hanging out at the pool and during the Paramount and the Prickly Pear Coloda while eating amazing appetizers. The ambiance with the lights, palm tree and pool is amazing!!!!!
    The location was perfect, close to the Burbank Airport, walk of fame, and a Starbucks!
    Molly helped us once again by printing our tickets to a show, she was patient and so helpful.
    We enjoyed our stay! Thanks Molly and all the wonderful employees!

  • Magical Night at the Theatre

    by 233megc on 2020-01-23 07:13 am

    We got to go see Franco Pascali at The Roosevelt and it was such a wonderful time! The Magic was so entertaining! It was such a fun way to spend our Saturday. Shout out to Amy for being such a wonderful Host for us. We would not have gone to the show without her. The Hotel was beautiful and the Theatre was stunning. I've never felt so much Hollywood history in one place. You should give not only the hotel a try but also The Magic Show. It is so worth it!

    Owner Response
    Greetings 233megc,

    Thank you for allowing The Magic Show to transport you for an evening! Amy will be glad to know you all enjoyed your Saturday evening, and we hope you'll be back to experience more Hollywood ambiance and charm very soon.

    Warmly,
    Don Jacinto, Managing Director

    Manager-247, General Manager at The Hollywood Roosevelt, responded to this review

  • At home at the Roosevelt

    by JaiBird12 on 2020-01-23 07:00 am

    The Hollywood Roosevelt is more than just an iconic hotel. From the bell hops to check in, bar and wait staff, to the concierges the experience at the HR is nothing short of exceptional. A+ to the HR!

    Owner Response
    Hello JaiBird12,

    As you noted, we strive to welcome each guest with our five-star hospitality, and we're glad our Hollywood ambiance and history made you feel right at home! Come back soon for another exceptional stay!

    Until then,
    Don Jacinto, Managing Director

    Manager-247, General Manager at The Hollywood Roosevelt, responded to this review

  • Would never recommend room service here

    by fancyblueviolet on 2020-01-23 05:51 am

    Stayed for business and was hugely disappointed by room service. Ordered a steak for dinner and it was horrible. The first one was more than over done so a second one was sent. The second was not much better but the kicker was they both came placed on top of a plate of french fries. Not a good presentation. This is suppose to be a preffered hotel. The meal was not great to say the least. A complete waste of money and when i mentioned it to the front desk they chuckled as i walked away. Would i stay here again, NO

    Owner Response
    Dear fancyblueviolet,

    We are grateful for your feedback, which we will take to heart. You are correct to expect nothing less than five-star presentation and preparation from our kitchen, and we share in your disappointment that we fell short of the mark. We do hope for the chance to better impress in the future, should you find yourself in LA again.

    Sincerely,
    Don Jacinto, Managing Director

    Manager-247, General Manager at The Hollywood Roosevelt, responded to this review


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