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The Hollywood Roosevelt


    The Hollywood Roosevelt
 in Los Angeles
    The Hollywood Roosevelt
 in Los Angeles

Reviews

TripAdvisor Traveler Rating:
2620 Reviews
Latest TripAdvisor Reviews

  • Ali Benjamin at the front desk is an amazing problem solver.

    by Damon S on 2019-03-15 05:03 pm

    I was first greeted by Brandon at the front desk and he checked me into a great room. I wanted something quiet and he gave me a choice of rooms. I needed to stay another night because of schedule changes and Brandon accommodated with a very efficient and friendly manor. After two nights, I realized that the ice machine wasn't working on the floor I was on. I called down to front desk and told Ali Benjamin about it (it wasn't an issue for me as I just went to the floor below for ice). But, within 30 minutes, there was a technician working on the ice machine. I run a small hotel in Greece and this type of service is truly amazing. Ali communicated the problem to the proper department and I have to also give props to the engineering dept for getting someone on the issue so quickly. So, aside from the amazing history of the Roosevelt which makes it a place to visit, the service is top notch. High praise for these 2 front desk workers.

  • Location v price v premium

    by Italianjob744 on 2019-03-15 10:58 am

    Great Location, great historical location, but not a hotel for a stay with the family. If your young in your 20's / 30's this hotel is for you. If you have kids - great location but place smells of "Pot" and clientele is risky!!!
    Rooms are great and we had on with a good view of the Hollywood sign which was a positive.
    You are paying for the location and not the service. Integrity and the small things make a great hotel. This is not one. It's just service and job for the staff.
    Place to stay, but sure there is better in LA for the price.

  • Roosevelt Fantastic

    by Nessy3547 on 2019-03-13 05:05 pm

    We visited the Roosevelt Hotel in Hollywood for our 1st anniversary...our room looked over the pool, charming..we were blessed enough that the staff was extremely friendly. Bill the Supervisor of security was awesome..he took us to the very top of the hotel and showed us around, and let us take pictures...Thank you Bill for adding something special to our trip.

    Owner Response
    Hello Nessy,

    We're delighted you joined us for your anniversary, and it was our pleasure to serve you well! Bill will be glad to learn of your appreciation for his historical tour to the top of our hotel, as he delights in sharing it! We hope we will become an annual tradition for you and your spouse!

    Best regards,
    Don Jacinto, Managing Director

    Manager-247, General Manager at The Hollywood Roosevelt, responded to this review

  • Girls Night

    by Liza D on 2019-03-09 09:58 am

    Bill and the 2 boys at valet were really sweet and helped my friend all the way to our room when she felt sick late at night. They were so great! I'm glad we had them because I'm not sure how we would've gotten through that! Great service!

    Owner Response
    Hello Liza D,

    It was our pleasure to ensure your girls night went off without a hitch! We were happy to assist as we could, and trust that your friend is now fully recovered. We invite you to return to see us again, for another evening of unparalleled service.

    Until then,
    Don Jacinto, Managing Director

    Manager-247, General Manager at The Hollywood Roosevelt, responded to this review

  • Location Location

    by judieb2019 on 2019-03-07 05:23 am

    This hotel is super clean and in a great location. It's also decorated very nice. The bed is also very comfy. However , the pillows go flat and hard as soon as you lay on them. The front desk told us there was free WiFi at check in. Not true. The shower is small and hard to access. And no coffee maker in the room. (I need my morning pick me up.)
    So all in all , not worth the money nor the hype. It's not as nice as some hotel I've been to for much less money but I think it's really the location you pay for.

    Owner Response
    Dear judieb2019,

    While we're glad we lived up to expectations with our location and iconic setting, and enjoy hearing that our historic yet energetic vibe worked for you, we're sorry that inconveniences impacted your stay. We hope you found time to join us in our lobby for our complimentary local coffee service, where you can easily connect with our WiFi service. If not, next time! We'd love to have you back to better impress.

    Kindly,
    Don Jacinto, Managing Director

    Manager-247, General Manager at The Hollywood Roosevelt, responded to this review


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