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The Inn at Death Valley


    The Inn at Death Valley
 in Death Valley
    The Inn at Death Valley
 in Death Valley

Reviews

TripAdvisor Traveler Rating:
6533 Reviews
Latest TripAdvisor Reviews

  • Overnight stay

    by emstu37 on 2019-08-22 010:27 pm

    It's really a motel not a hotel. However the room was clean and contained a fridge which was helpful in the very hot summer sun. Just extremely dated and the outside of the building looks awful. Our balcony also wasn't useable or clean although there were builders on site repairing or maintaining the pipe work in the rooms below us. The site itself though is pretty good so if you can overlook the motel style rooms then you should definitely stay here. The pool stays open until 11pm and due to the location the views of the stars above are incredible. There are various games available for the kids on site and there is a shop selling reasonably priced gifts and food on site. The new saloon is definitely worth seeing too. We were able to enjoy a drink there but didn't buy any food as it was outside of our price range. However the shop sells everything you could need to make yourself lunch or dinner or breakfast in the morning at a fraction of the cost. Microwave, hot water etc is provided in the store to allow you to make pot noodles porridge/ cereal pots etc. We avoided the Buffett and cafe after reading some dreadful reviews online. There is also a launderette on site where were were able to wash and dry a full load for $2.

  • Not worth the stop

    by Nouska2 on 2019-08-20 07:06 pm

    Stopped for the night in an old dirty room where you would not go barefoot. TV flickers, water is warm or hot from fossett's. No cold water. No lighting sufficient to read at night. The pool, even when outside is 120 Fahrenheit, had little shade to speak of.
    What a disappointing venue and more expensive that the fine resort we stayed in in vegas before getting here.
    Would advise to get up early, see death valley and drive thru to a nice place to stay.

  • Queued for an hour just to check in (already booked)

    by Mark C on 2019-08-20 03:41 pm

    Doing a 4 week drive through California through to Vegas. Had done this previously a few years back and decided that the only place in the whole of the journey we would book this time would be the Ranch, to ensure that we had a reservation to make the trip special.
    It doesn't look anything special from the outside but it looks better inside. After parking, we entered for check in, to be greeted by a line of people already there and waiting to do the same. The 10-12 people actually checking in looked more because they were couples or families but I thought the queue would go down quickly. It didn't. Two people behind the desk with three terminals, not good. One of them had to ask questions with almost every new person that came to check in which took the other person away from their customer, as they were obviously training (not her fault) When we were almost at the front after an hour of queuing (all of this without any access to the internet due to there being no Wi-Fi available in the lobby, or certainly no password available to non checked in customers) there was a switch over in staff and the woman leaving apologised for the wait (the first apology in an hour) and said there was water available in a cooler at the front, could have done with that 1/2 an hour ago.......
    When we got to the desk, we pointed out the wait we had had, the fact that we had heard the other clerks saying Wi-Fi was intermittent, that we had booked this 5 months earlier and weren't just turning up on for a room on spec, that we had waited for an hour, that all the terminals were not in use. We even gave the clerk the option of saying that the queue was a one off but he confirmed it was like this most nights. I get that it is a one night stay place so you are probably going to get near a 100% check in each day, so for gods sake, plan for that and make sure you have the staff and don't use the excuse that it's difficult to get staff. Start to pay an hourly rate that makes it NOT difficult to get staff and put that onto the room rate.
    In the last thirty years, we have never queued this long to check in, whether that be business or pleasure, small hotels or large. The experience was the worst we have ever had and it told us that the standard of service would be the same for the stay. We cancelled the reservation and went straight onto the Venetian in Vegas a day early. I'm sure that the Ranch didn't miss us, and filled our room with a walk in but the place has no idea of service.
    Don't blame the staff, it's down to the management, we went over the road to the sister hotel and it was completely different story with regard to service but they didn't have a room we wanted unfortunately.
    If you have to stay here, then I get it, we really wanted to as well, and it took a couple of hours out of our life that we won't get back unfortunately.

    Be careful what you wish for......

  • Good hotel - new casita (2019)

    by Evds_NL on 2019-08-15 07:20 am

    We stayed here with our family of 5 in the summer as a stopover between Bay Area and Grand Canyon.

    Hotel is renovated and has new casitas. Golf carts are provided to ease transportation.

    Our casita had sufficient space and had a good AC. Good beds.

    Nice pool and fitness area. The hotel has decent restaurants.

    Location is close to Zabriskie point.

  • Amazing place set in beautiful grounds . Extremely hot

    by madamcholet on 2019-08-15 07:11 am

    This amazing place is set in the heart of Death Valley. It is a green lush oasis with beautiful landscape and a must if you are thinking of stopping overnight. There is a huge pool , various outdoor activities, golf course and the borax museum to keep you occupied. If you need supplies there is a shop on-site. The steakhouse restaurant does the most fantastic food but is very expensive. The alternative buffet restaurant is good too. Staff are very friendly and accommodating. Rooms unfortunately let this place down. They are tired worn our cabins dotted around the resort which desperately need updating and repairing. They feel unclean and dirty , lights are broken, doors don't shut properly and the air-conditioning unit is suspect.
    This resort is not cheap but despite the rooms it is worth the experience.


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