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The King and Prince Beach and Golf Resort

    The King and Prince Beach and Golf Resort
 in St. Simons Island
    The King and Prince Beach and Golf Resort
 in St. Simons Island


TripAdvisor Traveler Rating:
1518 Reviews
Latest TripAdvisor Reviews

  • Poor service, poor choice of food on the menu and No shade/umbrellas at the pool or outside at the restaurant!

    by GeorgeM2489 on 2019-09-11 10:49 am

    We thought we had found a great getaway, good location and reasonable rates. But we werewrong. We have been to the King and Prince twice in the last couple of weeks. On our first stay we went to the pool and the pool service waitress told us that we needed to come to her to get drinks because they were short staffed. The pool wasn't very crowded and the two of the pool wait staff could have easily managed the small number of guests. However through polite conversation I was able to get her to bring us drinks that afternoon

    On our second trip we checked in with the friendly front desk staff and went out to the pool. We chose two chairs with an umbrella and looked for There was no pool service because it was"after the season". So we decided to eat outside at the restaurant under an umbrella. There were only two tables occupied outside and all the tables had umbrellas up providing shade from the hot sun.

    The restaurant lunch menu was limited and strangely included a "Confit Rabbit Leg". My wife and I both mentioned that rabbit leg at the beach seemed to be an unusual menu item. After ordering our lunch (minus the rabbit leg) and sitting at our table for approximately 20 minutes our food arrived and we began eating. Enjoying the ocean breeze and having lunch was enjoyable until an older lady and her husband came out to get a table. The lady mentioned that the umbrella at the table she chose was blowing and "could turn over the table". So the staff came out and let down their umbrella resulting in her and her elderly husband who was wearing a long sleeve shirt to avoid the sun being fully exposed to the sun with no shade at all. Then the staff came to our table and wanted to lower our umbrella and the umbrella of the other table that was occupied. I explained that we had been sitting at the table for approximately 30 minutes without any issue with the breeze and umbrella at all. I told them we wanted our umbrella left up that we were eating and would only be a few more minutes until we were finished. The staff wanted us to move inside the restaurant, I refused and requested the umbrella be left up until we finished. The staff relented and left our umbrella up. The other occupied table did the same and their umbrella was left up as well. That was when we noticed the pool staff letting down the umbrellas along the beach side of the pool. I went over and asked why and I was told that they had to to prevent the umbrellas from flying away in the breeze and going onto the beach. This all seemed silly to me because one lady had said the breeze "could turn over a table" before they had even sat down. I went inside and asked to ladies at the front desk about letting the umbrellas down by the pool and were told that they had to let them down to safeguard the guests. I asked if the wind normally blew at the beach and they said it did. An older gentleman on staff came up and basically said they had to let them down and gave me a dismissive smirk. All of this because one lady who hadn't even sat down at a table said the wind could blow the table over. I told them that the breeze hadn't even come close to being an issue. Our poolside umbrella was taken down and I decided that I didn't want to sit directly in the sun for the afternoon and asked for a refund and we would check out. Our stay being the best part of an hour the front desk staff was understanding and friendly. We paid for our lunch after the waitress said our room key wasn't working and when my wife said she would go to our room to get her pocketbook to pay, the waitress said she "guessed she would trust her to go to the room". I paid for our lunch, tipped the waitress and checked out.

    We left the King and Prince and went a couple miles to the Cloister on Sea Island. At their Beach club all of the umbrellas at the pool and on the ocean were all up despite there being the exact same breeze there as there was at the King and Prince. I am very disappointed in the service and treatment we received at the King and Prince and we enjoyed our stay at the Cloister with their extremely friendly staff and top notch Beach club. My take on this situation is - don't bother staying at the King and Prince hotel where you aren't appreciated and are treated with contempt and suspicion. There are many other hotels on St. Simons, Jekyll Island and Sea Island that appreciate their guests and treat them much better than the King and Prince.
    - Disappointed. From South Georgia

  • Never Disappointed

    by Pat S on 2019-09-04 02:49 pm

    As a return guest, I am always greeted with a friendly smile from your resort staff. Each trip has offered the same level of expected customer service. I've never been disappointed. I've stayed in the hotel, the condos and the villas. Each stay has placed me within walking distance of the pool, ocean and restaurants. The value is unmatched considering the location, resort amenities and friendly staff! Keep up the great work!

    Owner Response
    Thank you for such a wonderful review of your stay at The King and Prince Beach & Golf Resort. Our team members are passionate about taking care of our guests so your kind words hold extra meaning for us. We hope this means you are already busy planning your next visit and we get to see you again soon.

    Rhonda G, Rooms Division Manager at The King and Prince Beach and Golf Resort, responded to this review

  • A Sibling Family Reunion

    by Annette C on 2019-08-29 08:22 pm

    A fabulous sibling family reunion during mid-July! The pool, the beach, the deep-sea charter, the trip to the turtle hospital were among the activities provided. We rented the Hammond House on the property where we games inside and outside! We ate our meals there and went out for ice cream in the village. The organizers went back to King and Prince a month later for rest and relaxation! Saint Simons Island is the perfect place to be.

    Owner Response
    Thank you for choosing the King and Prince Beach & Golf Resort to celebrate your family reunion. We are so glad that you enjoyed your visit and hope you will consider us again next year.

    Rhonda G, Rooms Division Manager at The King and Prince Beach and Golf Resort, responded to this review

  • A total escape from real life!

    by GallaghersTravels on 2019-08-25 07:22 pm

    We had a wonderful room for our first and all too short two night visit! King size bed beautiful decor in white and shades of blue, balcony overlooking the pool and just beyond the ocean. If you want ocean views and the sound of waves make sure your room is on the fourth floor. We didn't have much time to lounge around the bar area inside and out but it was our kind of relaxing place. Lots of people choose to eat meals outside or have a drink there too..Susan at the concierge desk is very helpful and all the staff extremely helpful and good natured. Walking on the beach or lazily swimming in the this is a vacation!. Great wedding spot!

    Owner Response
    Thank you for such a wonderful review of your visit to The King and Prince Beach & Golf Resort. We are so glad that you enjoyed your time with us and hope to see you again soon.

    Rhonda G, Rooms Division Manager at The King and Prince Beach and Golf Resort, responded to this review

  • Romantic and peaceful

    by Jobi J on 2019-08-25 06:25 pm

    My husband and I had a wonderful time at this resort. The atmosphere was beautiful and relaxing. The beach was a great place to take a walk. The hotel was clean, the staff super, and it was overall just a wonderful place to get away. We will return!

    Owner Response
    We are so glad that you enjoyed your visit at The King and Prince Beach & Golf Resort. Please consider us again when you are in the Golden Isles area.

    Rhonda G, Rooms Division Manager at The King and Prince Beach and Golf Resort, responded to this review

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