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The Lancaster Hotel


    The Lancaster Hotel
 in Houston
    The Lancaster Hotel
 in Houston

Reviews

TripAdvisor Traveler Rating:
1666 Reviews
Latest TripAdvisor Reviews

  • Excellent customer service

    by eztopleaseme on 2019-06-16 10:18 am

    Had dreadful business for 2 weeks in HTown. All staff were 5 Star. From Eric at Valet, to Jackie & Tiffany hostesses in Cultuvated, their restaurant to my most favorite Russell at the Front Desk who greeted me with glass of bubbly after long day. A lot of detail. Crowning glory is their staff.

  • What a luxury boutique hotel should be

    by LARRY77571 on 2019-06-14 09:58 am

    The Lancaster is one of the few luxury boutique hotels in Houston.
    It lives up to the luxury moniker and it has improved after the Harvey storm remodeling.
    The hotel services are excellent and the restaurant serves one of the best filets in Houston.

  • Great clean and nice location hotel!

    by CAWWWWWW on 2019-06-11 06:56 am

    The hotel and staff are amazing. Laura was super sweet. Our room was very clean and had a lot of space. Highly recommend this place. We stayed at the hotel for a wedding we attended. Beds and pillows were very comfy!

    Owner Response
    Thank you for complimenting our wonderful staff. We noticed you enjoyed our luxury linens. Guests love our Frette linens and often speak highly of them. We appreciate the 5 star review. Many thanks.

    Tom Harwell, General Manager

    LancasterManagement, General Manager at The Lancaster Hotel, responded to this review

  • Clean

    by AUSAGUY007 on 2019-06-10 04:54 pm

    Like this place... They have heigh cieling and the rooms are Clean... Are very quite at night.... The food is OK but not great stop by and check. Out the lobby if ur in the area... It's cheaper to book online

    Owner Response
    Thank you for your comments and feedback. Are rooms are impeccably clean as we believe this to be of utmost importance at The Lancaster Hotel. It was our pleasure to serve you.

    Tom Harwell, General Manager

    LancasterManagement, General Manager at The Lancaster Hotel, responded to this review

  • Great service and location

    by pecaMiami on 2019-06-10 11:36 am

    We went to Houston for a family event and stayed in this hotel for 3 nights. The room was great. The bed was s?per confortable. The staff amazing. We took advantage of the buffet breakfast which was very good. Great variety.

    Owner Response
    Thank you for the 5 star review. Our location is ideal for those visiting Houston - close to attractions, cinemas, restaurant, nightlife and many restaurants. Thank you for choosing The Lancaster Hotel.

    Tom Harwell, General Manager

    LancasterManagement, General Manager at The Lancaster Hotel, responded to this review


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