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The Mayflower Hotel, Autograph Collection


    The Mayflower Hotel, Autograph Collection
 in Washington
    The Mayflower Hotel, Autograph Collection
 in Washington

Reviews

TripAdvisor Traveler Rating:
2982 Reviews
Latest TripAdvisor Reviews

  • Just lovely

    by cap32557 on 2019-05-18 05:46 pm

    If you favor historic hotels with their unique configurations and occasional odd quirks, you will love this hotel. It has been beautifully renovated and modernized, but has retained much of its original beauty and charm. We thoroughly enjoyed our stay. Special thanks to Joelle at the front desk for going above and beyond; she is a jewel!

    Owner Response
    Dear cap32557,

    Thank you for the fantastic review of your time with us at The Mayflower Hotel, Autograph Collection. As our name conveys, The Mayflower is a historic site hosting presidents and diplomats since 1925. We love knowing how much you and your family enjoyed our history and design, as well as the excellent service from Joelle. We look forward to being your home every time you are in the D.C. area.

    Sincerely,
    Vina Basas,
    Front Desk Manager

    TeamMarriott, Front Office Manager at The Mayflower Hotel, Autograph Collection, responded to this review

  • Weekend Trip to Washington DC - Will never stay at Mayflower Hotel again!

    by MohinderK19 on 2019-05-16 10:05 am

    It was billed as a 5 star hotel. Sadly it is long over due for a makeover. I would go somewhere else for the price - as it is not worth the rate i paid! I travel a lot across the US on business and was very dissapointed with the general decor of the room and quality of the restaurant in the main lobby area. The room was very small and the bathroom shower was very tired looking.
    I appreciate the hotel has a number of huge ball rooms , however its very dated.
    On a postive note I thought the service of both the reception and conceige was excellent. In fact i informed the main desk that i would be arriving around 11pm on the Friday and asked if they could recommend any good tours. They recommened and booked me on an all day tour which cost in excess $125! it was an excellent choice.

    Owner Response
    Dear MohinderK19,

    Thank you for reviewing your stay, and for your kind words about our exceptional, thoughtful service. We were pleased we could provide you with the helpful assistance you needed during your time with us. However, we do apologize that our overall aesthetic left something to be desired for you. While we pride ourselves in our historic site, we understand we are not quite as modern as other hotels. Rest assured, we will be using your feedback in our future renovation plans. Thank you again for your review. We hope you will join us again so we can improve your opinion of us.

    Sincerely,
    Vina Basas
    Front Desk Manager

    TeamMarriott, Front Desk Manager at The Mayflower Hotel, Autograph Collection, responded to this review

  • Lovely Hotel Experience

    by Rosemary F on 2019-05-15 04:07 pm

    I had not stayed at the Mayflower previously; my first trip was in May of 2019 for business. My husband and I were very pleased with this hotel, from the cheerful check in experience to the exceptional bell service when we checked out. Our room was small, but extremely comfortable. We lacked for nothing and the mattress was one of the most comfortable I've ever slept on. Although we were near the elevator, the floor was exceptionally quiet. The exercise room was a pleasure - above what most hotels offer. When had late travel plans the day of checkout and decided to do a bit of sightseeing. Bell services was just wonderful about holding our luggage until we returned and obtained a taxi for us right away. Truly a great experience and I will definitely return on my next leisure trip!

    Owner Response
    Dear Rosemary,

    Thank you for the excellent comments regarding your stay at The Mayflower Hotel, Autograph Collection. We loved knowing how much you enjoyed not only our devoted staff and comfortable accommodations but also our fitness center and check-in experience. We appreciate you taking the time to share your experience, and we look forward to seeing you again.

    Sincerely,
    Vina Basas
    Front Desk Manager

    TeamMarriott, Front Office Manager at The Mayflower Hotel, Autograph Collection, responded to this review

  • Historic, Elegant- A DC Gem

    by ChristopherM2837 on 2019-05-14 03:01 pm

    The company I work for hosts its conference here every year (14 years running). Working 14 hour days at the conference is hectic, but worth it to retire to the classy, well-appointed rooms and exceptional service.
    If you are looking for a well situated historic hotel in DC....

    Owner Response
    Dear Christopher,

    Thank you for returning to The Mayflower Hotel, Autograph Collection for your recent business visit. We were pleased to read that our beautiful conference accommodations exceeded your expectations and our staff was responsive to your needs. We also loved knowing how much you enjoyed our history and design, as well as comfortable rooms. Thank you once again for the gracious rating, and we look forward to seeing you the next time you are in the area.

    Sincerely,
    Vina Basas
    Front Desk Manager

    TeamMarriott, Manager at The Mayflower Hotel, Autograph Collection, responded to this review

  • Excellent location

    by Chris B on 2019-05-14 08:28 am

    The Mayflower is a great location in Washington for either business or pleasure. Within walking distance of many sites and restaurants. The in-house lounge offers a great location with an award winning bartender

    Owner Response
    Dear Chris B,

    Thank you for the wonderful review of your stay at The Mayflower Hotel, Autograph Collection. We are pleased you had a great time at our lounge and that you found our ideal location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.

    Sincerely,
    Vina Basas
    Front Desk Manager

    TeamMarriott, Manager at The Mayflower Hotel, Autograph Collection, responded to this review


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