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The Morrison-Clark Inn


    The Morrison-Clark Inn
 in Washington
    The Morrison-Clark Inn
 in Washington

Reviews

TripAdvisor Traveler Rating:
1004 Reviews
Latest TripAdvisor Reviews

  • Horrible Experience with Hotel Reservations

    by RoyBoy2010 on 2020-02-11 08:58 am

    This hotel cancelled my reservation without informing me. I booked my reservation via Hotels.com, which was going to be a business trip. I called and requested Hotels.com customer care to have my room cancelled due to change in business approval. They informed me they were working with the Morrison Clark Hotel on my cancellation request and will provide me an update later via email / phone. Next day, I got an email update from Hotels.com that my room that they were unable to speak to the hotel about cancellation. Since my cancellation request was not processed, I went to DC for my hotel stay. Upon my arrival, the Hotel informed me that my room has been cancelled, and they did not have any room free. My main issue with Hotel is they did not INFORM me about the CANCELLATION. I had to take the pain and trouble to make all the way to DC and incur travel expenses. This is completely UNETHICAL. I would not recommend this Hotel to anyone due to their unethical customer service.

    Owner Response
    RoyBoy2010,

    We are terribly sorry for the experience you had. This was absolutely a case of missed communication, opportunities, and we would like to make it up to you. I believe our Reservation's Manager has tried to connect with you to make it right. I hope you will allow us the opportunity to regain your trust.

    Mohamad_Taha, General Manager at Morrison-Clark Historic Inn & Restaurant, responded to this review

  • FANTASTIC HOTEL

    by Mish K on 2020-01-21 06:40 pm

    We had another hotel booked, but we hated it! So we came here last minute and it was great! My mother and I were celebrating our birthday and they treated us like princesses! Even gave us the best room available and it did not disappoint!! Def recommend this hotel. They even gave us a birthday card and little treats for our room. This was all last minute mind you!! Shout out to Noufou!! You are amazing. Thank you!! From the Australian mother and daughter!

    Owner Response
    Mish K,

    I'm so sorry about your original experience at another hotels but we are so glad it led you to us. Noufou is a rockstar and I'll make sure your review is passed along to him. We hope you'll visit us again should you travel back to DC.

    Mohamad_Taha, General Manager at Morrison-Clark Historic Inn & Restaurant, responded to this review

  • Fantastic hotel- a gem!

    by kayeyo on 2020-01-21 02:41 pm

    My second visit and this hotel is great - location is super - quiet spot in central part of the city. Staff is always polite and professional- Ashraf was so nice and accommodating when I asked for an especially quiet room - doormen are awesome- so friendly and welcoming- room was clean and beautiful and the beds are super comfy - free coffee in lobby each morning and all the free water bottles you might want. Will definitely stay here again.

    Owner Response
    Kayeyo,

    Repeat guests are always our biggest accomplishment. Ashraf has fantastic customer service and truly cares about our guests. Glad you were able to find a room that was exactly the right fit for this trip. We look forward to your third stay with us.

    Mohamad_Taha, General Manager at Morrison-Clark Historic Inn & Restaurant, responded to this review

  • Perfect stay in Washington DC

    by christ0ffs on 2020-01-16 07:02 am

    Looking for a nice place to stay in Washington DC for a reasonable price I found the Morrison-Clark Inn and decided to book here. I don't rarely use the phrase "the best" , but after my two night stay at the Morrison-Clark I found everything in this relatively small hotel perfect. Friendly and helpful staff, well maintained and decorated hotel including the room, within walking distance to attractions and restaurants. Or you take the bus from nearby stops to travel around. So I must say: This is "the best" hotel where I have stayed for a long time (and I am travelling a lot).

  • Best Experience I've ever had!

    by meganew2016 on 2020-01-02 10:39 am

    My husband and I stayed here over the Christmas Holiday for 3 days. We travel often and just wanted to get away for the holidays. Out of all the places we've visited nothing can compare to the Morrison Clark Inn. The level of service itself was 5 star! I would like to thank Brittany, Fazad, Cesar and Gadissa for an incredible experience. We will definitely be returning real soon.

    Owner Response
    meganew2016,

    Wow! What an honor to be the best experience you've had at a hotel. We've recognized Brittany, Fazad, Cesar and Gadissa for their service to you and we appreciate you naming them as great team members. We look forward to your next stay - when you call make sure to mention you're a repeat guest!

    Mohamad_Taha, General Manager at Morrison-Clark Historic Inn & Restaurant, responded to this review


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