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The Omni Homestead Resort


    The Omni Homestead Resort
 in Hot Springs
    The Omni Homestead Resort
 in Hot Springs

Reviews

TripAdvisor Traveler Rating:
6474 Reviews
Latest TripAdvisor Reviews

  • Anniversary

    by edwardsR2964QE on 2019-11-16 11:19 am

    The hotel was very nice and also the surrounding. We had dinner in the hotel and the food and service was very good and service very professional. They also had music during the dinner and it was very nice. If you have kids, they will have a great time in the pool. The surrounding of the hotel are beautiful, if you play golf bring your golf clubs, it's a great place to play golf.

  • Glamour of the Past, Comforts of the Present

    by Catherine N on 2019-11-14 02:53 pm

    Beautiful, elegant hotel. Grounds are gorgeous and interiors are lovely, though just a bit dated. However, renovations appear to be underway and the hotel is in no way shabby. It is an extremely comfortable place, despite the formal, beautiful spaces.
    The tone and feeling of the resort is set by the very welcoming and friendly staff. This is always at the heart of any hotel. If the employees are happy and helpful, you will be happy.
    There are lots of activities, but The Homestead is also a place to just relax and enjoy.
    The shopping is a step above most resorts( don't miss The First Lady!).
    The restaurants are wonderful. The breakfast buffet in the Main Dining Room is the best buffet I've ever seen. Jefferson's is an excellent place for dinner. Great food in a beautiful room.
    It is a bit hard to get there. You will drive through some serious mountain roads. Gorgeous in good weather. A little harrowing in bad. But overall worth the trip.
    We would definitely return to this lovely mountain heaven.

  • Great hotel

    by Ana22206 on 2019-11-12 09:06 am

    The hotel is in a spectacular location!!! Hotel is huge, offers a lot of activities (can't be bored), great food choices. The hotel needs some renovation, which apparently is on the works. The spa is wonderful, truly one of a kind!!

    Owner Response
    Dear Ana22206,

    It's truly rewarding to hear, we exceeded your expectations and thank you taking the time to share your experience. We are fortunate to have guests that appreciate the beauty of the resort and all the amenities and are thrilled that you were able to experience the Spa!

    We look forward to welcoming you back soon!

    Many thanks.
    Brett L. Schoenfield
    Managing Director
    The Omni Homestead Resort

    OmniHomestead, Managing Director at The Omni Homestead Resort, responded to this review

  • Great place to relax

    by Deborah J on 2019-11-11 05:05 pm

    A beautiful setting in the mountains this resort shows the glitz and glamour of a time past but not forgotten. This is a place to relax and unplug. The spa is fantastic. One of the best massages I have ever had. I highly recommend

    Owner Response
    Dear Deborah J,

    I'm thrilled that we were able to exceed your expectations, and thank you for taking the time to share your review. Your experience is precisely the level of service we strive to provide for all guests. We're thrilled you had the opportunity to enjoy the Spa, relaxation is our specialty.

    We look forward to welcoming you back soon.

    Many thanks.
    Brett L. Schoenfield
    Managing Director
    The Omni Homestead Resort

    OmniHomestead, Managing Director at The Omni Homestead Resort, responded to this review

  • Great spa and resort, good room, a few small things could have made it better

    by stefichalk on 2019-11-11 04:57 am

    This is a very beautiful historic spa and resort in Hot Springs, Virginia. The room was spacious and lovely, the restaurants were excellent, and the spa was wonderful. The spa has a lavender-infused sauna, eucalyptus steam room, warm indoor pool, "experiential" cold shower, outdoor warm mineral bath, hot tub and pool, and more. It was really a great experience.

    A few things that prevented me from giving a five-star rating: 1) being more upfront about some of the prices. We were not warned that the spa services are WAY more expensive on Saturdays, we assumed the costs would be the same as the other days advertised. I felt like we were scammed a little bit because of this. 2) Extreme temperatures in some parts of the resort. The windows and doors aren't sealed very well (probably because they can't change them due to the historic status of the resort), so some parts of the resort were FREEZING. The hotel room was sometimes a challenge to heat up for that reason as well. The heater also had this loud knocking all night. 3) Room service and housekeeping weren't great. We left out our room service door card for breakfast delivery well before the cards were to be picked up. The card was never picked up and we never received our breakfast. Housekeeping also just barged into our room randomly and asked if we had just checked in (we hadn't...) What the hell! Good thing nobody was naked! Housekeeping also took about a half hour to come to the room after we called about a problem with the Keurig.

    Still, this was a lovely resort that I would be glad to visit again.

    Owner Response
    Dear stefichalk,

    I'm thrilled that you had a wonderful stay at The Omni Homestead and were able to enjoy the Spa with the great features. The Serenity Garden with the natural hot springs is a wonderful experience and reminds us of the great history we have here at the resort.

    We regret that you experienced the fluctuation in temperatures throughout the resort and the loud noise that the old steam pipes make and we are hopeful this will be corrected soon. Please accept my sincere apologies for the inconveniences you experienced with room service and then housekeeping. We value your comments and will use them as a training tool so that we may improve our resort operations.

    We hope you will return in the near future and we look forward to welcoming you.

    Many thanks.
    Brett L. Schoenfield
    Managing Director
    The Omni Homestead Resort

    OmniHomestead, Managing Director at The Omni Homestead Resort, responded to this review


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