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The Renwick Hotel New York City, Curio Collection by Hilton


    The Renwick Hotel New York City, Curio Collection by Hilton
 in New York
    The Renwick Hotel New York City, Curio Collection by Hilton
 in New York

Reviews

TripAdvisor Traveler Rating:
1747 Reviews
Latest TripAdvisor Reviews

  • Nice place in Murray Hill

    by harrysT3417AG on 2019-07-15 10:47 am

    Very artsy, nice hotel. Nicely appointed rooms on the smaller side (but it's NY). Used points so no real recognition of Lifetime Gold status. Great shower - make sure to turn the head to get the different massage settings.

    Owner Response
    Thank you for the 4-star rating, Harry!

    We are delighted to see that you had a wonderful time with us. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

    Have a beautiful day!

    Renwick_Manager, General Manager at The Renwick Hotel New York City, Curio Collection by Hilton, responded to this review

  • Good location, but avg at best for NYC

    by Fresh2death5 on 2019-07-12 11:43 am

    The check in process was slow. When we got to the room we noticed stains on the pillows. The decor throughout the hotel was neat. The two elevators are very small and one wasn't working one of the days we were there so we ending up waiting forever just to get downstairs. Overall, not bad, but with all the other options in NYC I don't think I wouldnt recommend it.

    Owner Response
    We appreciate the feedback, Fresh2death5.

    We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly and had issues with our check-in process. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward.

    We do hope you give us another opportunity to share a more positive experience with you soon.

    Renwick_Manager, General Manager at The Renwick Hotel New York City, Curio Collection by Hilton, responded to this review

  • First time curio collection

    by njskim on 2019-07-10 11:50 am

    Not sure why this property has such good reviews. The room was a good size and the bed comfortable however, the room smelled (like cigarettes), carpet is stained and dirty, and the bathroom - a washcloth (with stains) from the previous occupant was not removed. The app would not let me choose a room and when checking in upgrades - even though they were not busy was non existent. The complementary continental breakfast is very limited with the same items day after day. I would not recommend this property.

    Owner Response
    We appreciate your feedback.

    It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward.

    We hope for the chance to host you again soon for a more positive experience.

    Renwick_Manager, General Manager at The Renwick Hotel New York City, Curio Collection by Hilton, responded to this review

  • Beautifully modernized historic hotel

    by danielR7121QF on 2019-07-08 09:49 am

    Enjoyed our stay. Really well located two blocks from Grand Central with easy access to anywhere in the city from there. Room was nicely appointed, definitely our taste. Easy to get to in an uber or via subway and the entrance itself was on the side street not the busier avenues which was a big plus.

    Owner Response
    Thank you for the great review, Daniel!

    We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.

    Have a fantastic day!

    Renwick_Manager, General Manager at The Renwick Hotel New York City, Curio Collection by Hilton, responded to this review

  • Great hotel with very nice amenities at a convenient location in NYC!

    by RepAfterRep on 2019-07-07 12:13 am

    I stayed here along with 5 other friends for a Bachelor Party and very much enjoyed our stay. We were treated very well by the hotel staff and the rooms were clean with great amenities! I found the location to be convenient for us to get around NYC and would stay there again!

    Owner Response
    Thank you for the great review!

    We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.

    Have a fantastic day!

    Renwick_Manager, General Manager at The Renwick Hotel New York City, Curio Collection by Hilton, responded to this review


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